Rated 4.6 out of 5 by 26
Rated 1.0 out of 5.0 by JO71 Comfortable beds - nice hotel, but disturbing drunk business men
Although this hotel was comfortable in the amenities, we were very disappointed, with a group of grown men, staying at this hotel on business. We were all on the 3rd floor, room 311,and they decided to party in the room across the hall- drinking beer, kicking the door open, and letting it slam shut. Their loud vulgar language could be heard everywhere-obvious they wanted to be noticed, disturbing all of us who had had a very long day on the road, and was looking to a relaxing evening. After we called the front desk, they were confronted by the very sweet clerk, that was on duty. (I think her name was Raven)They were very intimidating, rude, obnoxious, and we feel they were being tolerated because they were "regulars". After a second call to the front desk, they loudly moved down the hall to their other rooms, where they continued. We will not tolerate this behavior again, and will call the police ourselves. We were concerned for the well being of the clerk on duty.The hotel did apologize and adjusted the bill-
November 1, 2013
Rated 5.0 out of 5.0 by DurtyDawg Hard To Please
Excellent value. Staff was very friendly and professional. Property maintained in "like new" condition. I certainly recommend HIE in New Boston. All in all, "Pleased"!
October 24, 2013
Rated 5.0 out of 5.0 by Jessicab522 Wedding Attended
Absolutely a must stay. I don't know if all Holiday Inn Express Hotels are as nice as this one was. Lovely room and bathroom was well appointed with quartz countertops. The only complaint that I would have is, there wasn't enough lighting for me to apply my makeup. Light bulb was out, but we took one from a lamp and it was still not enough light. Great Hotel.
October 11, 2013