Rated 4.6 out of 5 by 26
Rated 1.0 out of 5.0 by JO71 Comfortable beds - nice hotel, but disturbing drunk business men
Although this hotel was comfortable in the amenities, we were very disappointed, with a group of grown men, staying at this hotel on business. We were all on the 3rd floor, room 311,and they decided to party in the room across the hall- drinking beer, kicking the door open, and letting it slam shut. Their loud vulgar language could be heard everywhere-obvious they wanted to be noticed, disturbing all of us who had had a very long day on the road, and was looking to a relaxing evening. After we called the front desk, they were confronted by the very sweet clerk, that was on duty. (I think her name was Raven)They were very intimidating, rude, obnoxious, and we feel they were being tolerated because they were "regulars". After a second call to the front desk, they loudly moved down the hall to their other rooms, where they continued. We will not tolerate this behavior again, and will call the police ourselves. We were concerned for the well being of the clerk on duty.The hotel did apologize and adjusted the bill-
November 1, 2013
Rated 5.0 out of 5.0 by DurtyDawg Hard To Please
Excellent value. Staff was very friendly and professional. Property maintained in "like new" condition. I certainly recommend HIE in New Boston. All in all, "Pleased"!
October 24, 2013
Rated 5.0 out of 5.0 by Jessicab522 Wedding Attended
Absolutely a must stay. I don't know if all Holiday Inn Express Hotels are as nice as this one was. Lovely room and bathroom was well appointed with quartz countertops. The only complaint that I would have is, there wasn't enough lighting for me to apply my makeup. Light bulb was out, but we took one from a lamp and it was still not enough light. Great Hotel.
October 11, 2013
Rated 4.0 out of 5.0 by MaltaKid Great breakfast
Stayed at this hotel to attend a NBHS class reunion. Staff very helpful and friendly. Great breakfast. Only negative thing we have to say - the bed and pillows were not so comfortable. One pillow was not enough, and two were too much. Otherwise, very good.
September 25, 2013
Rated 5.0 out of 5.0 by sjg62 comfortable beds and great service.
My previous review gave them a 1, i didn't choose the correct number. I am redoing it to reflect a 5 for each category.
September 13, 2013
Rated 5.0 out of 5.0 by foosball Great personal service
The manager came out as I was in the hot tub and asked would I like it hotter :) the last place I had stayed would not turn on the heat because it was too expensive.
Everything was perfect at this hotel
September 12, 2013
Rated 5.0 out of 5.0 30th Anniversary
we took an anniversary trip to Hot Spring Ark on our 750 Honda Shadow our 1st stop was New Boston great stay awesome room great breakfast. had a great night sleep bed was great . Close to Wal-Mart and very good eating places will surly be back
September 12, 2013
Rated 5.0 out of 5.0 by Herm1304 A GOOD HOTEL TO STAY while in NEW BOSTON
As Always I can recommended this hotel very much. Friendly and helpful staff, clean room, respect for all special requests of the guest, will come back soon.
September 11, 2013