Rated 4.6 out of 5 by 82
Rated 3.0 out of 5.0 by centexdude Under renovation
Just not the HIX experience I have come to expect. Check in was slow because I was taking the radical approach of paying cash. Internet was out. (repair issue so not HIX fault but still annoying) Bed was harder than my preference and is probably more suited to more bargain hotels than an HIX. Not horrible but reconsider brand loyalty if I were to be in the area again. Entryway was muddy.
February 21, 2015
Rated 5.0 out of 5.0 by Debonthego Comfortable bed
Enjoyed our stay at Holiday Inn Express. The bed is, as usual for Holiday Inns, very comfortable. Room was clean, but is in need of some furniture cleaning or updates.
We were very unhappy with the quantity of food available for the complimentary breakfast. There is no excuse to keep one piece of each bread or only one yogurt in the cabinets at a time. Questioning the hostess regarding the above, she said there were too many people taking too much food. Don't know if that was an independent or management call, but leaves a customer thinking they are not welcome.
February 7, 2015
Rated 5.0 out of 5.0 by AHA Houston friendly staff
The staff was friendly and very kind to my children.
We like that this location is pet-friendly although on this visit we did not bring our dog. But we know we can on the next visit.
February 4, 2015
Rated 5.0 out of 5.0 by Bostonboy52 Excellent experience
I spent three nights at this hotel room very spacious bed comfortable staff very polite and helpful breakfast was excellent close to highway would recommend
January 7, 2015
Rated 5.0 out of 5.0 by 4237 Great Hotel
The stay was great and would stay again. My only problem was the smell in the room smelled like someone use the bathroom and the exhaust fan didn't work. The toilet and the bathroom was clean so don't know where the smell came from. The smell went away after a while.
January 4, 2015
Rated 5.0 out of 5.0 by Rich 175 Great room and a good price
The New Boston HIE was an excellent stay. The hotel was clean with friendly staff. The room was very well layed out and modern. Will stay there anytime I come thru New Boston, Tx.
December 26, 2014
Rated 3.0 out of 5.0 by CherylRM clean but not well put together
The hotel was clean but it appeared they were doing some remodeling that wasn't quite finished. The front desk person didn't apologize for the mess either. Both sinks in the room were not attached to the countertops and flopped around. The pillows were miserable!
December 20, 2014
Rated 5.0 out of 5.0 by Tyrod I wish all hotels were this good.
I can't complain about one single thing.
The room was perfectly clean.
The food was fresh and well maintained.
December 15, 2014