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Rated 4.4 out of 5 by 123 reviewers.
Rated 5.0 out of 5.0 by Comfortable, clean and great service Really enjoyed our 3 night stay at this property and appreciated the complimentary upgrade which came as a very unexpected bonus with the extra comfort of a suite. Thanks! August 25, 2014
Rated 4.0 out of 5.0 by Pretty good, but a tad pricey I liked the location of this hotel. I liked the breakfast. The front desk staff is very friendly. My only gripe is that it was a bit pricey. August 25, 2014
Rated 5.0 out of 5.0 by Great room and service Very comfortable room and staff was great. Breakfast area was weak. Not much of a selection. fridge leaked water and floor around it was soaked. Front desk was notified at check out. August 21, 2014
Rated 5.0 out of 5.0 by Wine Tour Stay in New Buffalo We got a King Suite and it was awesome with a full kitchen and fridge! August 20, 2014
Rated 2.0 out of 5.0 by Thin walls and ceiling My family and I stayed August 13th - Aug 16th, 2014. Everything I would rate fair to average except the sound coming through the walls and ceiling. We were on the second floor. Every time someone walked above us we heard the footsteps. When we were in the bathroom we could hear conversations in the next room as clear as a bell. If you are a deep sleeper then this hotel would be fine. Also, I declined the Platinum Elite "welcome goodie bag" to get the 500 bonus points as usual. The points still have not posted. I hate when I have to take the time to request missing points. August 20, 2014
Rated 3.0 out of 5.0 by poor experience First of when I made reservations it claimed to have Hbo but on inquiring from front desk I learned this was false. When it came time to continental breakfast I was promised to have it available till 10:00am the same eager cleaning woman on every morning would start cleaning and locking things up at 9:20am by 9:45, all that was available was jelly and honey. The room was great but those little things are what honestly won me over the other options, I will never go to this hotel again. August 19, 2014
Rated 4.0 out of 5.0 by very good room Always count on Hoiliday Inn Express. Consistency is very important to me when making reservations in places I've stayed at before August 18, 2014
Rated 5.0 out of 5.0 by comfortable bed and updated bathroom We enjoyed a weekend at New Buffalo, Our family meet at the Holiday Inn for a weekend at Lake Michigan. We found the hotel very clean and comfortable. The pool and hot tub was a good end to our day. And the convenience of their breakfast was appreciated. The staff was very courteous, We had several rooms reserved and they had them next to each other we hardly even seen anyone else. I would highly recommend anyone in need of a hotel to check out Holiday Inn express. We have now stayed in three and have been impressed by them all. August 13, 2014
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