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Rated 4.5 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by good value the price and service were a great value...the location was in line with our destination... July 13, 2014
Rated 5.0 out of 5.0 by Great Value The Holiday Inn and Express was a great value for the area of New Buffalo. Easy access to downtown and the casino. July 12, 2014
Rated 5.0 out of 5.0 by Comfortable beds and pillows Had the BEST!!!!!! Cleaning service provided by Suzanne for the 4 days of our stay and the preparation of our family wedding. The bathrooms could use an exhaust fan. Your continent breakfast was great during the week, but did notice it was not as good over the weekend.. Coffee was weak Bacon very greasy Turkey sausage very dried out, not sure what was going on. I also would like to add, that my reservation was made earlier in the beginning of the year. So when it came time to arrive , your front desk was always very helpful with any questions I needed answered Keep up the good work!! July 7, 2014
Rated 5.0 out of 5.0 by Great staff service on Holiday Weekend The hotel is well maintained. The pool was clean and enjoyable. The hot tub was a great hot temperature. I want to recognize Susanna on Housekeeping staff whose service was well above and beyond the call of duty. As Susanna was leaving for the day on July 4, 2014, she was walking near lobby restrooms and recognized that there was a problem. A lobby visitor had clogged the men's room restroom and the ladies room was vacant but locked. Susanna stopped in her tracks to go home and put her personal belongings back in office. She located a plunger and cleaned up a nasty mess and sanitized the restroom, all with a smile on her face. She alerted the front desk staff and completely resolved the situation on her own. I saw her go back and retrieve her personal belongings after addressing the situation. She left about 30 minutes late on July 4. Her great attitude and willingness to correct a situation after she had already completed what was I am sure a long and grueling day with full occupancy on July 4 was very impressive. Thanks Susanna. July 7, 2014
Rated 5.0 out of 5.0 by Very comfortable with pleasant staff It was a bit pricey as it was the 4th of July weekend. Otherwise, this is a very comfortable hotel with a pleasant staff, very good breakfast and an easily accessible pool. July 7, 2014
Rated 5.0 out of 5.0 by comfortable bed and good breakfast My stay at the holiday inn express was very pleasant. Everyone was nice and accommodating. The bed was comfortable. The pool was a little cold and the hot tub was too hot for me. The whole place was very clean. The breakfast was good. I would definitely stay there again. July 3, 2014
Rated 5.0 out of 5.0 by Great Place to Stay You will never be disappointed if you stay at a Holiday Inn. The rooms are reasonable, clean and the staff are very professional. Whenever I plan a trip I always look for a Holiday Inn to stay. July 3, 2014
Rated 5.0 out of 5.0 by Clean hotel, friendly service We came here for a mini family vacation (myself, husband and toddler daughter), the pool was nice, friendly staff, clean rooms and good continental breakfast. I liked how the hot tub was attached to the pool, but I wish the pool was a little bigger. July 2, 2014
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