Rated 4.6 out of 5 by 140
Rated 1.0 out of 5.0 by Yuch Horrible Experience
The sheets were dirty, the bed was not comfortable, the couch and chairs were stained. The front desk attendant was unable to provide two queen beds as booked. Our family of four was provided one queen bed. When questioned front desk attendant was rude and aggressive. I will never stay at this hotel again ever ... .
July 6, 2014
Rated 5.0 out of 5.0 by Elle4 Wonderful room with a breathtaking view!
We enjoyed every minute of our stay. The hotel is clean and well taken care of. The guest suite had updated furnishings along with comfortable beds. Our room overlooked the courtyard. Every evening we saw the sun set over the lake from our balcony. The staff was friendly and willing to help guest.
July 1, 2014
Rated 5.0 out of 5.0 by kokomo4si Beautiful room and amenities
We really did not get to experience much of the hotel beyond our room...we arrived late at night due to travel delays. It was after 10 p.m. so it was difficult to find food in St. Joseph with the exception of Pizza Hut, Jimmy Johns and Papa Johns, which close by 11.
The room itself was gorgeous and flawlessly clean with an awesome king size bed and balcony overlooking Lake Michigan (which we were too late to enjoy).
The only drawbacks to the whole experience were the bar/restaurant next door (created difficulty in finding parking) and it was noisy...also the road noise from the balcony was excessive in the morning.
June 30, 2014
Rated 5.0 out of 5.0 by Erica17 Comfortable bed and relaxing atmosphere.
My husband and I stayed two nights in a jacuzzi suite. The room was spacious, with a comfortable bed. The room was clean and well maintained. Staff members were friendly and available to answer questions. The free breakfast offered a variety of items to fit different tastes. We enjoyed being close to the downtown St. Joe area. Overall, we had a nice stay and will definitely return.
June 30, 2014
Rated 5.0 out of 5.0 by KarenJ14 lovely
Comfortable room friendly service tasty breakfast for my business trip
June 30, 2014
Rated 5.0 out of 5.0 by kimberlyk14 Great Hotel
Had a really nice stay at this hotel. It was very clean, the staff was very friendly and the breakfast was great! Was just a short drive from the beach and we had a great view of the lake from our room. We also visited the Warren Sand Dunes which were a short drive away and loved it. Would highly recommend this hotel to anyone and hope to be back again sometime as we really enjoyed this area.
June 30, 2014
Rated 5.0 out of 5.0 by Jen1974 Awesome Staff and very clean!
From the minute we stepped into the hotel we were impressed! The staff was super friendly and willing to help in any way they could. I had a mishap with a credit card I had never used, and the staff was very patient and was able to help me!
The room was very clean and we had plenty of room to relax. The bed was too firm for me but I have a herniated disk in my back so I am picky! It is probably just fine for the average healthy person. The pillows were marked soft and firm so it was easy to choose your comfort. The bathroom was super clean and well stocked. I had requested a roll-away bed when I made the reservation, and it was ready and waiting for us in the room when we arrived.
This is the best breakfast selection I have ever seen in this type of hotel! This bring continental breakfast to a whole new level! Waffles, pancakes, eggs, sausage, hash browns and so much more! The older woman that was restocking and taking care of guests was very friendly and attentive.
Overall I would recommend this Holiday Inn Express to anyone that wanted to visit that area. We love it and will be back!
June 29, 2014
Rated 5.0 out of 5.0 by Rlamo Excellent Hotel!
I would recommend this hotel to anyone going to the St. Joseph area. After looking at the luxury hotels we picked the Holiday Inn Express for the price and location. I am glad we did! The room was very clean and comfortable. The staff was excellent and always there when needed and friendly. The internet was very accessible. The breakfast was huge and great!
We will be returning next year when we are in the area again. Thanks for the great stay.
June 27, 2014
Rated 5.0 out of 5.0 by Rob8711 Impressed
First time staying at this HI Express. Room was very nice. My wife and I had a very good stay and really enjoyed the breakfast selections. Very comfortable bed and room was exceptionally clean. Front Desk personnel were exceptional and friendly. Thanks to all the staff.
June 25, 2014
Rated 5.0 out of 5.0 by Nina54 great place to stay
We came to St Joseph for a weekend , to relax and to get away from the city. It was a good decision and we are planning to come back again. Room was clean, service was great, breakfast was good.
June 24, 2014
Rated 5.0 out of 5.0 by Natasha11 Visiting Uncle
This is my second visit with this hotel. Fabulous place to stay. Had King/Lakeview room. Room was quite large with kitchen. View was great, comfortable bed, and the staff from the front desk to those behind the scenes who kept the place clean and serviceable were very friendly and helpful. Unable to have breakfast this time around but their selection is good. Will stay there again on next visit. Thank you so much for the memorable visit!
June 22, 2014
Rated 5.0 out of 5.0 Awesome
My daughter's bridal party and much of our family stayed here including 2 four year olds. I was impressed with our overall visit, however, the lady serving/working in the breakfast area was exceptional. My grandson has a severe peanut allergy, and she went in the back to check the labels on boxes of food and even brought the boxes out to us so we could check the ingredients. Wish I had gotten her name. Breakfast choices were amazing.
June 16, 2014
Rated 5.0 out of 5.0 by Cookie82 Hometown feel
Gorgeous sunsets, comfortable bed and pillows, wonderful suite accommodations. The staff at this Holiday Inn were exceptionally helpful, down to earth, and friendly. We experienced a personal small town feel here that we usually do not get at a major hotel chain. Enjoyed our stay!
June 16, 2014
Rated 5.0 out of 5.0 by Boeker Good location and comfortable hotel
We loved the area last year for a few days and went back, but bad luck of weather in June.
June 16, 2014
Rated 5.0 out of 5.0 by Kitk Comfortable room and great location
This hotel has a pleasant location, the room was comfortable. It was very convenient for visiting people in the area.
June 14, 2014
Rated 5.0 out of 5.0 by mom e quite room, comfortable and clean
quuite comfortable bed, nice view of lake michigan.
June 12, 2014
Rated 5.0 out of 5.0 by RosieMc6 Great stay
Everything was perfect. The beds were very comfortable and great service
June 11, 2014
Rated 5.0 out of 5.0 by Travelnma Busiiness travel
When I travel to the ST. Joe area I like stay at this Holiday Inn. The facility was recently renovated and it is clean and delightful. The staff is friendly and always helpful. And the view of the lake makes for a relaxing stay after a stressful business day.
June 5, 2014
Rated 5.0 out of 5.0 by Bmackh Highly recommended!
Wonderful, clean, bright, comfortable, quiet, friendly place to stay!
June 5, 2014
Rated 5.0 out of 5.0 by JlynG Perfect
1. Huge rooms
2. Free breakfast with very sweet ladies who run the kitchen.
3. Clean pool.
4. Sunset across the street.
5. Restaurant next door.
Only place I like to stay.
June 4, 2014
Rated 4.0 out of 5.0 by Berhanu Guest experience
It's a good place to stay but some time it has a limited parking place due to the restaurant , the morning font desk people are great. They are very helpful for directions and place to eat.
June 2, 2014
Rated 5.0 out of 5.0 by proud gramma Great first-time stay; won't be last
Great location; great view; great service; a very good night's sleep. What more can you ask?
May 31, 2014
Rated 5.0 out of 5.0 by con1234 Great location
Spur of the moment trip and rates were reasonable. It was great to have the extra room for the kids. Loved new restaurant next door and good service even though it only opened three days prior. Great view.
May 30, 2014
Rated 5.0 out of 5.0 by leonardo42 Great place to stay.
We have been to St. Joseph's about 4 times over the past few years and have stayed here each time. We hope to stay here again on our next visit. This hotel could easily be the flagship of the Holiday Inn Express fleet
May 20, 2014
Rated 5.0 out of 5.0 by Vicki G Excellent place to stay
We visit Michigan often but our first stay at this facility in St. Joseph. We had an excellent experience and would highly recommended it to others. The room was spacious and clean and the staff was very friendly especially to our two grandchildren :) We will definitely be back in the future.
May 14, 2014
Rated 5.0 out of 5.0 by BCL290 A pure Michigan experience
I stayed here May 6-9 , 2014. Excellent and attentive staff. Nice pool and jacuzzi. Book room 302 for a jaw dropping Lake Michigan sunset ! The lake front rooms do have some road noise, but worth it ! Don't miss The Grand Mere Inn or Tosi's for superb dinners. Wednesday night is customer appreciation night, with drinks and food by the lobby. Hope to return soon.
May 12, 2014
Rated 3.0 out of 5.0 by Charllie Dining
Holiday Inn Express should mention on their website that the restaurant adjacent to the hotel (El Cozumel) and typical offers room service or a short walk for dining, is closed . It appears it is under extensive construction restoration work.
April 27, 2014
Rated 5.0 out of 5.0 by ZenGdub Always a great stay
I have stayed at this property a number of times. Always clean, always great service and always an enjoyable stay. Would recommend this place for your stay in St. Joe.
April 16, 2014
Rated 5.0 out of 5.0 by Emerald24 Once again, pleased with our experience!
Our family has stayed at this hotel numerous times over the last 8 years and have been pleased with this hotel. The rooms and hotel have always been clean and well kept. The staff seems to be helpful and accommodating. Always lots of food choices at breakfast. Whether it's the housecleaning staff, breakfast staff, maintenance staff, front desk clerks, etc., the workers seem to be very friendly! Will stay here again in the future.
April 12, 2014
Rated 3.0 out of 5.0 by Paula 59 Poor Customer Service
The fan was missing in the excercise room. Iasked at the front desk if they could get a fan for the room. The temperaure aways runs warm. When I stayed their before the fan was in the room. The two men at the front desk were to busy beingon their computer to help find the fan. I let them know I saw a fan in the laundry room could they put that in the excersie room. I was ignore apparently what ever was on the computer was more interesting.
April 4, 2014