Rated 4.2 out of 5 by 218
Rated 5.0 out of 5.0 by Todd and Jill Good Value and Customer Service
We have stayed at much ‘fancier’ hotels…but the customer service takes this hotel to a level that reaches higher than the ‘fancy’ hotels. We were greeted by a very friendly, nice-looking gentleman who was amazing at his job! He welcomed us as an IHG member, noticed we had pre-paid for our room, and made sure everything was just perfect. First impressions are so important, and this young gentleman was fantastic! So many times we are greeted at hotels by representatives who make you feel that you are taking up their valuable time. Instead, we were greeted as if they were truly happy to welcome us. What a refreshing experience!
The room was clean and had every amenity that was needed. Even having pillows labeled as to which ones were soft and which ones were firm was a nice added feature. Loved having a Keurig machine right in the room!
We were expecting just a typical continental breakfast. This hotel goes above and beyond to meet the expectations of travelers! We had never seen a pancake maker…that was a real treat! Everything was organized, well-stocked, clean, and delicious. We couldn’t believe how many options they had available. Again, we have stayed at many higher-priced, so called ‘fancy’ hotels…and we’d put our stay at this hotel higher than others because of the extreme dedication to detail, and fabulous customer service.
Thank you for a wonderful stay!
June 14, 2016
Rated 4.0 out of 5.0 by EMTShort Great
Great Stay, Clean Hotel.
Construction was happening on the Front of the building at the time of my stay. Didn't care for construction equipment, but was still "out of the way"
No big problems, could hear the guest next door every so often, so better soundproofing could be used, but in overall
Very Nice Hotel!
June 10, 2016
Rated 5.0 out of 5.0 by carebear27 Friendlys staff and clean rooms
Was an enjoyable stay and comfy would definitely recommend to anyone stay here in the future as well as myself
June 8, 2016