Rated 4.6 out of 5 by 69
Rated 5.0 out of 5.0 by trouthook great service
The staff at the front desk were extremely helpful. Also gave suggestions for dining in area. Received room upgrade as platinum member, a first.
July 24, 2014
Rated 5.0 out of 5.0 by Dola621 Very comfortable bed and great service!
My husband and took what was supposed to be a couples night stay to new iberia for him to work June 18. The couple of nights turned into almost four weeks real quick, staying until jul 9. Our extended stay at this Holuday Inn and Suites were extremely enjoyable. They all were very quick to accommodate us in any way they could. I enjoyed the pool while my husband worked and it too was very pleasurable! Thank you HI&S staff for making our long trip very welcoming!!
July 24, 2014
Rated 5.0 out of 5.0 by LaBlue67 Wonderful surprise!
I had pretty much decided years ago that I would never stay at a Holiday Inn again. We took a chance after reading all of the positive reviews. We figured..."it's just one night". I can honestly say this Holiday Inn was a shockingly wonderful surprise.
Our room was clean and the beds were extremely comfortable! The staff were helpful and friendly. I have a new opinion of Holiday Inn!
The only negatives were because of the person above us...I think they may have been a giant. The other was a little bit of traffic noise. But the hotel is right next to a highway. To be convenient, you are going to have traffic noise. But it wasn't terrible.
This was a very pleasant experience!
If you need a place to stay in New Iberia, this is the place to stay!
July 23, 2014
Rated 5.0 out of 5.0 by Vic2040 Great Service
The service is great and the costumer service is one of the best that I've expirience
July 21, 2014
Rated 2.0 out of 5.0 by ROTCTruckVet Smokey Rewards
I do not drink and do not smoke. and this was my first use of a reward nights stay.
this stay was book on my mobile phone and was a Reward night stay. The agent informed me if I cancelled the stay then, I would be billed the amount of stay instead simply losing points. in addition, I was told that the details of the room would be discussed at the desk upon my check in. Upon arrival, the the staff member smoking out front then informed me that the only room available was a smoking king suite. the room was fair following a good application of Fbreeze.
the following Morning my breakfast was limited due to the fact i failed to dine prior to 0900, no eggs boiled or scramble then meat removed at 0915 and when question if more would be prepared. asked why we the guest are dining late instead of early, when pressed remind that the staff has other roles to perform.
i was surprised that through my travels and stay that I have heard that reply. If rewards night stay equal less excellent service. i will think twice before using points.
July 21, 2014
Rated 4.0 out of 5.0 by 1969Tigers Great Southern Hospitality!!!
I was in New Iberia for my 45th High School Reunion and during my stay I felt safe and was treated with the utmost professionalism and courtesy. The ladies working the front desk were "awesome". I will definitely make sure to stay at this hotel when I am back in town. One more thing, the "free" breakfasts were great - the cinnamon rolls and coffee were the best.
July 12, 2014
Rated 5.0 out of 5.0 by stepmom of the bride Wonderful Visit
I booked over 10 rooms for family members attending our daughters wedding. The staff over the phone during this process was very helpful. Upon our arrival we were greeted warmly, the staff was very friendly and accommodating. The rooms were clean, well cared for and large and the amenities very nice. My only complaint was the bathroom lighting was not quite bright enough for me but overall our family enjoyed their stay and had wonderful things to say about your hotel,
July 9, 2014
Rated 5.0 out of 5.0 by tntcreel2001 Excellant Experience
We went for softball tournament. Staff was helpful and courteous! Pool was clean for the children! Comfortable beds and pillows! Would recommend to anyone!
July 9, 2014