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Rated 4.5 out of 5 by 66 reviewers.
Rated 5.0 out of 5.0 by Great Service The service is great and the costumer service is one of the best that I've expirience July 21, 2014
Rated 2.0 out of 5.0 by Smokey Rewards I do not drink and do not smoke. and this was my first use of a reward nights stay. this stay was book on my mobile phone and was a Reward night stay. The agent informed me if I cancelled the stay then, I would be billed the amount of stay instead simply losing points. in addition, I was told that the details of the room would be discussed at the desk upon my check in. Upon arrival, the the staff member smoking out front then informed me that the only room available was a smoking king suite. the room was fair following a good application of Fbreeze. the following Morning my breakfast was limited due to the fact i failed to dine prior to 0900, no eggs boiled or scramble then meat removed at 0915 and when question if more would be prepared. asked why we the guest are dining late instead of early, when pressed remind that the staff has other roles to perform. i was surprised that through my travels and stay that I have heard that reply. If rewards night stay equal less excellent service. i will think twice before using points. July 21, 2014
Rated 4.0 out of 5.0 by Great Southern Hospitality!!! I was in New Iberia for my 45th High School Reunion and during my stay I felt safe and was treated with the utmost professionalism and courtesy. The ladies working the front desk were "awesome". I will definitely make sure to stay at this hotel when I am back in town. One more thing, the "free" breakfasts were great - the cinnamon rolls and coffee were the best. July 12, 2014
Rated 5.0 out of 5.0 by Wonderful Visit I booked over 10 rooms for family members attending our daughters wedding. The staff over the phone during this process was very helpful. Upon our arrival we were greeted warmly, the staff was very friendly and accommodating. The rooms were clean, well cared for and large and the amenities very nice. My only complaint was the bathroom lighting was not quite bright enough for me but overall our family enjoyed their stay and had wonderful things to say about your hotel, July 9, 2014
Rated 5.0 out of 5.0 by Excellant Experience We went for softball tournament. Staff was helpful and courteous! Pool was clean for the children! Comfortable beds and pillows! Would recommend to anyone! July 9, 2014
Rated 5.0 out of 5.0 by Comfortable bed and friendly staff The bed and pillows are wonderfully comfortable. Staff is super nice. Breakfast and drinks are great. Ask for a room that does not face the highway, it can be noisy at times. June 30, 2014
Rated 1.0 out of 5.0 by Employees 5 Person staying in a Queen Suite, they refused to let us have only three sets of towels etc. Front desk was not nice at any of the shifts. The employees at this Hotel surely seemed to not enjoy their jobs. June 29, 2014
Rated 5.0 out of 5.0 by Comfortable and Clean My stay was a business trip...and was comfortable and clean throughout. The weekend was busy with Baseball kids...but the staff kept the environment under control...cordial and considerate to all. My room was kept fresh and organized, and the hospitality dinners (brisket one night and chicken wings another night) and refreshments (beer, wine, and sodas) were pleasant and enjoyable. The hotel is conveniently located right off the highway and the area has some sights around to visit such as Avery Island...and the shopping was close if needed. June 24, 2014
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