Rated 4.6 out of 5 by 38
Rated 4.0 out of 5.0 by the elk confortable but little over priced even with my AAA discoung
Bed was made up real nice but looked like sheets were left over from last person too tired to ask for new linen.
Breakfast was excellent
Some one had set the alarm on the radio so it went off at 5 AM You should instruct staff to turn off alarm.
Price was a little high should have been around $100 I don't know if I was charged extra because of king size but at check in they said that was all they had.
February 23, 2014
Rated 5.0 out of 5.0 by Just for Fun Group Great Service
We just stayed at the HI for a ski trip to Elk. We were greeted by a very friendly desk associate, Jasmine, who was excellent. She provided excellent customer service and helped make our stay very pleasant. As a HI reward member we were greeted with chocolates and warm cookies. Our room was clean and spacious. We will definitely come back to this HI when we ski again.
February 12, 2014
Rated 5.0 out of 5.0 by MJ12 Great Service and right off hwy
I stayed at this hotel last week for work and had a great experience with this hotel. They recognized me as a rewards member (some hotels do not) and from the very beginning to the very end, I felt very welcomed there. Shay was the person at the front desk when I arrived and she was wonderful acknowledging me as the rewards customer and making sure I had everything I need. She even gave me a few suggestions for places to eat in the area and when returning asked me how my dinner was. The room was very comfortable and I had everything I needed for my stay. The breakfast room was very spacious and staff was VERY friendly. I do wish they would have had a few more choices for the hot bar such as sausage or bacon that day. I would definitely stay here again.
January 17, 2014
Rated 5.0 out of 5.0 by JD1214 Overall experience-recommendations
We had a great stay - the staff greeted us as "Holiday Inn Rewards Club Members" - gave me some candy and cookies for my daughters - entire staff was extremely professional and courteous.
My recommendation - since the hotel is close to Elk Mtn. ski area (reason why we stayed) - the management shold look into installing a hot tub (1st choice) and sauna (2nd choice).
January 2, 2014
Rated 1.0 out of 5.0 by Buffalo16 Gibson PA
Nice hotel and facility. The same persistent problem of NO recognition of IHG Rewards Club membership. The club seems worthless to the staff of many of the hotel locations. A major problem for the IHG Rewards club.
January 1, 2014
Rated 5.0 out of 5.0 by Julinsea Julinsea
Look forward to sleeping here-very comfortable beds. Love the free breakfast also, and the breakfast room is pleasant.
December 30, 2013
Rated 4.0 out of 5.0 by Jchotta Stay
Everyone is really great. The only one I noticed to be a negative is the guy on nights. He was always in the breakfast room watching movies and on his lap-top. I'm the kind of person who would rather not bother someone who seems to be more interested in their personal stuff than the job they are being paid to do. Also in both stays I never received points for my stays. November 21-Dec 4, 2013 And December 9-21 2013
December 23, 2013
Rated 4.0 out of 5.0 by baseballfan2 Very Good Staff
Staff was very helpful with booking and anything room related. Shay especially went above and beyond. THANKS for all the help!
December 19, 2013