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Rated 4.6 out of 5 by 88 reviewers.
Rated 3.0 out of 5.0 by Vacationing guests are RUDE Be careful you do not stay when families are vacationing to ski...the NYC families WILL NOT EVEN ATTEMPT to control their children, and you can expect children and adults to be running around the hotel and yelling till after 10pm. I have NEVER seen such rudeness from families in a Holiday Inn EVER in my life. If you have options, get a room away from anyone vacationing with kids, or find another Holiday Inn Express. To their credit, the Staff tried their hardest to quiet down the offenders, but they were just too rude and uncaring to quiet down until they were good and ready to...the staff cares, vactioning NY'ers DO NOT CARE!!!!!! January 28, 2015
Rated 5.0 out of 5.0 by front desk Nancy at the front desk was very helpful in finding another holiday express inn for my next day in another area January 26, 2015
Rated 5.0 out of 5.0 by Great Service Checked in last minute due to road conditions. Very helpful front desk staff (can't remember the name). Nice rest after being on the road for 28 hours. Breakfast was great and front desk staff from night before (14 hrs later) called me by my first name. Awesome to remember people like that. Would stay again in that area. January 7, 2015
Rated 5.0 out of 5.0 by Great Service Staff was quick to check me in and very helpful in finding restaurant around. January 5, 2015
Rated 5.0 out of 5.0 by Fantastic service I was extremely happy with the cleanliness and service of this hotel. My stay started at 2 days and ended in a 5 night stay. The staff was very accommodating to the need to find a room in a packed hotel. I would stay again. December 16, 2014
Rated 5.0 out of 5.0 by Comfortable and Excellent Service I love that this hotel had rooms for bigger families. Not all families are 2 adults and 2 kids. Breakfast was great and the room was comfortable. We had a great night sleep and a wonderful breakfast. December 15, 2014
Rated 4.0 out of 5.0 by Had an issue but it was resolved pretty easily. I stopped at this hotel because I was dead tired and couldn't drive anymore. I called the front desk after I settled into my room so that I could have a late checkout - I even signed up for their IHG program for it. I went to sleep and then was disturbed 3 different times in the morning. The last time I was disturbed, I answered the door and it was housekeeping. I called the front desk and said that I had requested a late checkout. They apologized profusely and gave me a discounted rate. It was handled correctly, and while I was annoyed at being woken more than once, I feel like they were fair in the resolution. December 8, 2014
Rated 4.0 out of 5.0 by convenient location...very comfortable and modern rooms We rented two rooms and both were modern, clean and comfortable. The amenities in the room such as the refrigerator was a perk. The location is very convenient to the highway. I would only recommend that another sign is placed at the entrance road to the hotel. When arriving at night and with the challenge of snow, I found it initially difficult to locate the proper entrance. December 2, 2014
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