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Rated 4.5 out of 5 by 51 reviewers.
Rated 5.0 out of 5.0 by Lovely Staff Great property! Lovely staff. Always where my family stays for July 4 holiday and always satisfies. July 14, 2013
Rated 5.0 out of 5.0 by I LOVE THIS HOTEL! JENI WAS THE MOST POLITE AND HELPFUL DESK PERSON. ALL OF THE STAFF WAS BUT SHE STOOD OUT FROM ALL THE REST. July 8, 2013
Rated 5.0 out of 5.0 by Great service (staff) I have been coming to this hotel on a weekly basis since 2007 due to work. Just thought I would take the time to compliment 2 people that really make my stay enjoyable. one is Shirley who is in the breakfast bar and always takes the time to come over to my table and says good morning to me. The 2nd person is Nancy at the front desk she makes all my weekly reservations from May till October. She makes all attempts to have my room ready since I usually arrive early and tries to meet an other requests I might have, This is my home away from home and enjoy each and every stay. THANKS TO ALL OF THE STAFF. Bill June 18, 2013
Rated 5.0 out of 5.0 by Completely Satisfied I was 100% satisfied with my stay at this hotel. My family stayed there because there were no rooms available in Binghamton where my daughter was graduating. Hotels in Binghamton were charging a tremendous amount of money and required a 2 day stay. I saved so much money staying one night at this hotel and it was new, clean and had very friendly and helpful staff. The free breakfast was great and they continuously refreshed the food. It's kind of in the middle of no where's land, but its literally right off the hwy. and only 25 min. Away from Binghamton. May 23, 2013
Rated 5.0 out of 5.0 by Worth the drive from Elk Mountain Ski Resort Received two lift tickets and had an awesome breakfast buffet with one night stay. Can't beat that. Room was clean and spacious and all the staff were friendly and helpful. Great customer service! February 23, 2013
Rated 4.0 out of 5.0 by Great location Hotel is off I-80 and close to Elk Mountain ski resort. February 7, 2013
Rated 5.0 out of 5.0 by Above and Beyond I don't often write reviews but felt I had to this time. I ended up staying at the HI in Gibson due to really bad weather - I hot a wall of fog forcing me to stay over night in Gibson. The only choice of hotel I had was the HI and I felt lucky to arrive there since the weather had turned to freezing rain and fog with 0 visibility. When I arrived on Friday evening the gal could not have been more welcoming and helpful. She found me a room at the best price and explained how I could get dinner. That evening I had to call my colleagues in Clinton NJ and let them know I wouldn't be in til the the next day. The following morning I still had to wait for the fog to lift and had to make another business call. For some reason the telephone was not working and Nancy at the desk allowed me to use her personal cell phone. In addition to that she arranged for me to be able to stay in my room til 1:00 PM so I could drive safely after the fog had lifted somewhat. I accidentally left my ring behind when I left. On my way back from Clinton, NJ on the following Monday I dropped in to see if anyone had found my ring. I did not have high hopes. But when I walked into the lobby Nancy recognized me right away, called me by name and told me that they had found my ring. Another staff person had found it and asked Nancy if she knew what to do with it. Nancy had recognized it as my ring, placed it in an envelop and called my home number to let me know. I was very happy to get the ring back. I have to say, that its been a long long time since I have received such wonderful customer service. Not only will I be back I have become have the HI Priority Club rewards program! I will be looking for Holiday Inns whenever I travel now. I want to thank Nancy for her hospitality as I think she went above and beyond the call of duty s to speak. I also want to thank the other staff as I met only friendly staff in my 24 hour stay. Thanks Holiday INN, I'll be back! January 15, 2013
Rated 5.0 out of 5.0 by Great as Always! Once again the Holiday Inn Gibson delivers. Ben, the manager, was very welcoming when we arrived after a long, stressful car ride through a snow storm. The room was very clean and comfortable and the kids enjoyed the pool. The breakfast was well stocked and fresh. We will be back again. Thank you! January 6, 2013
Rated 5.0 out of 5.0 by Pleasant staff, clean rooms, good breakfast We have stayed here approx 3 times in 2012 visiting relatives in nearby town. Always a pleasure and no surprises of the unpleasant kind awaited us. Staff is always accodating and enjoy breakfast in the morning. January 2, 2013
Rated 5.0 out of 5.0 by Awesome Staff Great as always because you have a staff that cares !!!!!!! November 4, 2012
Rated 5.0 out of 5.0 by Scranton / Binghamton hotel choice Hello! This was a good hotel, out in the middle of Scranton and Binghamton, NY. We enjoyed our stay, good room and helpful staff. October 29, 2012
Rated 5.0 out of 5.0 by Friendliest Hotel in this area! Wow! The staff here was great.. Busy hotel, but they still were nice to me and made me feel at home. Thanks, I will be back! October 29, 2012
Rated 5.0 out of 5.0 by Enroute to New York City We booked this location on line after researching various properties close to the Poconos. This location was within a 30 minute drive to the Poconos. After arriving there at 2am (driving for 6 hours) we were pleasantly greeted by the hotel clerk and settled in to a updated and clean room. Refreshed for the next half of our drive into New York City. Would recommend this location to my family and best of friends. October 22, 2012
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