Rated 4.9 out of 5 by 93
Rated 5.0 out of 5.0 by MaggieW12 Top of the Line Management
If you ever want to experience great customer service and quality management, stay at this location. The Manager Jamie really takes care of her customers and puts them first. The hotel was clean, the rooms were beautiful and the staff was phenomenal. Definitely a hands down fantastic establishment.
September 11, 2013
Rated 5.0 out of 5.0 by sbjmsa Comforrtable, Cool decor
Very nice accomodations. Close to shopping and restaurants.
September 10, 2013
Rated 5.0 out of 5.0 by Marc10101 Brand new
I believe this hotel is brand new. Stayed three nights for work project. Nice location also ... plenty of restaurants and shopping nearby.
September 9, 2013
Rated 5.0 out of 5.0 by KippyC Wonderful Hotel
Would highly recommend this hotel to others looking for a great value hotel in and around the Scranton area. Hotel staff was friendly, helpful, and very professional. Rooms were clean and amenities in the hotel and nearby were fantastic. We will definitely stay here again and will recommend to family and friends!!
September 4, 2013
Rated 5.0 out of 5.0 by OttawaCanada Fantastic Holiday Inn
What a wonderful property. I have stayed in some very nice Holiday Inns in my travels but this could very well be the nicest ever.
August 30, 2013
Rated 4.0 out of 5.0 by hildur directions
Everything was great -- except finding the hotel!!!!! Neither mapquest nor directions downloaded from your website were accurate.
August 23, 2013
Rated 5.0 out of 5.0 by lombardi Enjoyable stay
This was my first time at your hotel. The room was neat and clean. We were happy to see a microwave in the room.
The breakfast selection was very good. The outside grounds were well kept and we enjoyed sitting outside around the tables. The staff was friendly and courteous. One in particular, Jammie, was very nice and informative about the area. We would definitely re-book rooms when we come back to Scranton.
August 21, 2013
Rated 4.0 out of 5.0 by kskdmad Beautiful hotel
Very pretty hotel. Obviously recently remodeled and nice touches around the hotel like modern mirrors and art glass vases and chandeliers. The room was very comfortable and the breakfast was hot and stocked well, unlike another Holiday Inn Express we were recently at.
The only complaint was the check-in. We arrived about 30 minutes early and were told our room "should" be ready but she would just call quickly and check. We waited in the lobby...for over 30 minutes while she waited for someone to call her back.
Dickson City has a million businesses/restaurants. We were pleasantly surprised.
August 16, 2013
Rated 5.0 out of 5.0 by TB1976 Excellent Hotel
This was our first time to stay at this location and it won't be the last. The staff was fantastic and catered to every concern and need. The parking lot was spacious and there were many restaurants within walking distance. The manager had a happy hour during the week for three nights and it was busy every night. The food and beverages provided were great quality. The hotel is clean and pleasant and we look forward to staying there again. Thank you Holiday Inn Dickson City for such a great week!
August 13, 2013
Rated 5.0 out of 5.0 by tjc5kan excellent staff, very nice room.
the staff was just so polite and helpful. the whole place was fresh and modern and clean.
August 7, 2013
Rated 5.0 out of 5.0 by mejlc Very nice -
Great hotel - staff very friendly and helpful, clean and quiet. Not visiting this area previously, the property was a bit hard to find off the highway, but was worth it.
August 6, 2013
Rated 5.0 out of 5.0 by Buddy4357 Holiday Inn Dickson City
Great location, super staff ,very professional Management. I have stayed in many HI but none as warm, friendly, and accommodating. When every I'm in this area this is my choice of hotels.
August 4, 2013
Rated 5.0 out of 5.0 by Tissueplease8 Clean and comfortable room and bed. Great service
We enjoyed our stay at the Holiday Inn Express. The rooms were very comfortable and clean and the atmosphere was very inviting. We also enjoyed the many breakfast choices.
August 3, 2013
Rated 5.0 out of 5.0 by DetroitJason Great Hotel
Great place to stay - the team makes you feel like you are at home. Thanks for a wonderful visit. Please add cooked oatmeal to the menu in the morning
August 3, 2013
Rated 5.0 out of 5.0 by JRE05M3 STAFF AND ACCOMIDATIONS
WE WERE IMMEDIATELY GREETED UPON OUR ARRIVAL AND OUR ROOM WAS WAITING FOR US AND WE WERE GIVEN AN UPGRADE. WE WERE PARTICULARLY IMPRESSED BY THE FRIENDLY AND EFFICIENT SERVICE ALEXIS GAVE US WHEN WE ARRIVED AND CONTINUED TO DO SO FOR THE NEXT 3 DAYS. SHE HELPED MAKE OUR STAY A PLEASENT ONE.
July 18, 2013
Rated 5.0 out of 5.0 by rpb245 Great Place- Best in the area
Great hotel- clean, fresh, comfortable
Great Staff- friendly, attentive, very professional
July 16, 2013
Rated 5.0 out of 5.0 by krisgo66 quick family getaway
I booked a room two bed room for my family on thursday. went up on friday they were able to bump us up to a suite right in front of the pool. made my life so easy. they have a beautiful outside patio very relaxing. (just need to get the second fire pit working) I plan on staying there again in a month.
June 24, 2013
Rated 4.0 out of 5.0 by Spanky11 Clean and quiet
This was certainly one of the better Holiday Inns I have stayed at. It was clean and quiet, The staff was helpful and efficient.
Although I am a Priority club member, I was given a water while I watched the gentleman in front of me being offered to take whatever he wanted out of the snack bag along with the water,,,,,All for being a priority club member. If I had not been in such a rush to take care of business, I would have certainly addressed it on the spot.
June 3, 2013
Rated 5.0 out of 5.0 by Myabmn Beautiful property and wonderful staff!
This hotel is fairly new, and the property is exceptional. They have an indoor pool, fitness center and even fire pit on the patio. The rooms and entire hotel are spotless and have a high quality feel. The staff is truly the star of the show though. They put on a variety of events during the week involving free food and drinks to try to bring together the guests and staff to make those nights on the road feel less lonely. I thoroughly enjoyed my stay!
June 2, 2013
Rated 5.0 out of 5.0 by cjp123 A pleasant surprise
booked room for a reluctant three day stay near keystone college and was very pleased with the experience! Pool was awesome and warm! Had been a long time since I had such a nice warm pool to play around in. We had lots of down time in the hotel so the work out facilities, pool and patio with fire pits really helped make us feel at home. Also, the housekeeping staff is awesome... VERY clean. Facilities was in such good condition I thought it had just opened but was told it was three years old.. hard to believe. It is quite hard to find by gps but is nestled amoung tons of restaurants but who needs them when there is a wegman's nearbye and the hotel lets you use their grill! very nice! since we are every day grillers at home! Thanks for a great stay...f resh fruit for breakfast ws really a blessing.
May 30, 2013
Rated 3.0 out of 5.0 by jsan Nice, clean but underwhelming.
Hotel was nice, clean and quiet but missed on some touches. After receiving a coupon for a free drink at another HI Express the night before, a bottle of water here wasn't very exciting. The "arcade" was a pinball machine and a claw game (I'm glad my children weren't with me). No DVD players in the room for me to finish the movie I brought along.
It was not an unpleasant stay by any means - just not impressive.
May 21, 2013
Rated 5.0 out of 5.0 by rpb245 Great hotel and staff
Very clean hotel - very hospitible staff. I would reccomend this place to anyone for business or pleasure visits
May 8, 2013
Rated 5.0 out of 5.0 by rpb245 Great Hotel/Wonderful Service
Excellent service- staff makes you feel like your are at home. This is a wonderful thing when you spend life "On the Road"!!!
April 30, 2013
Rated 5.0 out of 5.0 by MillMill Impressed
The manager Julie and the staff at this location are fantastic!! I had not been at this location for months and Julie remembered me when she saw me....great atmosphere.
April 29, 2013
Rated 5.0 out of 5.0 by Ice58 GREAT
Best hotel I stay in all week!! You guys are the BEST!!!
April 24, 2013
Rated 5.0 out of 5.0 by Jerryw Nice Place
I don't like to go out in a strange town, but I also don't like being stuck in a room all the time. The folks here work hard at making you feel at home. It's also close to downtown and to shopping.
April 24, 2013
Rated 5.0 out of 5.0 by DavidJ1 Excellent
Thanks for the excellent customer service. Every part of our experience was good. It took a few minutes to find the hotel, but we were pleased with the amenities. For us it was a little pricey for an Express, but that might be because we showed up late in the night on a phone call reservation. Thoroughly enjoyed our stay!
April 20, 2013
Rated 5.0 out of 5.0 by PatRob Wedding Weekend
Stayed here with a number of other guests for my nieces wedding. Hotel rooms and facilities were very nice. The front desk staff and shuttle drivers were were awesome!
April 20, 2013
Rated 5.0 out of 5.0 by rpb245 Great Hotel; Greater Staff!!!!
I feel like am a "home" when I arrive. The staff treats me like a family member. What more could you ask for in a "home away from home?"
April 16, 2013
Rated 5.0 out of 5.0 by VMoul Great Hotel to Relax
Had a great night rest with comfortable bed in a nice clean facility after traveling for 3 hours. The staff are very friendly. Loved Panera Bread just right there. Lots of shopping nearby
April 14, 2013