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Rated 4.1 out of 5 by 153 reviewers.
Rated 3.0 out of 5.0 by comfy bed- awesome staff in breakfast room! ambivalent about a return trip. lots of little issues (shower curtain too short, & floor floods, toilet plugged, given 1 bed for 3 people) however staff were friendly and attended to each concern brought to their attention. Embarrassing as we recommended the hotel to friends travelling with us as their toilet was plugged on arrival. February 27, 2015
Rated 3.0 out of 5.0 by Very Disappointed Have stayed at MANY HIEs. This one was not up to standard. The service was good. The room was not. I suggest that an executive from Quality Control spend some time in Room 221, including taking a shower. I will not stay at this HIE again. February 26, 2015
Rated 4.0 out of 5.0 by Housekeeping needs a wakeup call Nice place to stay but daily had housekeeping issues. Non smoking room smelled awful of smoke. Didn't get better as the days went on. Bill was right on checkout with zero balance, but there was a 600.00 hold on my debit card I found out when I got home. It was released but caused me stress. Private Shuttle worked great except when they couldn't return to take us to the French Quarter on Valentines night due to traffic. We sat in the Lobby 3 hours waiting only because we kept being told another 1/2 hour. Did not use again. February 21, 2015
Rated 5.0 out of 5.0 by Great Hotel in great location Very friendly staff, excellent maid service. I prefer a softer bed which most hotels don't have. Very nice location with easy access to the interstate. Only a few minutes to New Orleans and other tourist attractions. February 21, 2015
Rated 3.0 out of 5.0 by Great access to downtown This HIE was a perfect location for everything we needed while visiting New Orleans. We arrived a few days ahead of catching a cruise just to visit the city since we had never been. We didn't realize that Mardi Gras was going on and this location turned out to be perfect for keeping costs down during that time. We were pleasantly surprised to be able to access the downtown areas so quickly from our location! Takes about 15 minutes. The surrounding area appears a little run down (especially the vacant hotel next door) but felt safe and was easy to navigate. A few tasty places to eat nearby. We were also directed to a nearby hospital by the front desk staff when the need arose during our stay. Very pleased with the folks we met while visiting here and would happily return. February 17, 2015
Rated 1.0 out of 5.0 by Big disappointment Over priced, dirty, and a very disappointing stay. We are bit travelers and have stayed at a number of Holiday Inn's. Be fairly warned this one is not worth the stay. Move on. February 16, 2015
Rated 5.0 out of 5.0 by Good Room i have stayed at this location several times for work. i have always been treated good and very happy with the overall experience. February 16, 2015
Rated 4.0 out of 5.0 by Great Service The Holiday Inn Express East offers great service and excellent accommodations. The staff was very courteous and graciously welcomed guests. Staff made every effort to ensure that guests were comfortable. The breakfast offered a wide selection of foods for guests. Coffee was available twenty four hours. The common public seating areas were clean and well decorated. Daily newspapers were available to update guests. Television selections were varied. The rooms were very clean , spacious and modern. I was very satisfied with my experience. February 6, 2015
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