Rated 4.1 out of 5 by 70
Rated 5.0 out of 5.0 by Sharol Training
If you need a training area, I would really recommend this hotel. We have stayed in many of the Express hotels, but his one has been our best experience. Great employees top to bottom, friendly and courteous.
February 24, 2014
Rated 5.0 out of 5.0 by arbass Great General Manager
This location deserves a "10" but "5" is as high as it will let me rank it.
Front Desk personnel helped me with a 2nd reservation and recommended an outstanding local mom & pop restaurant real close by.
Hotel is easy to get to far enough away from highways to be very quiet.
January 21, 2014
Rated 5.0 out of 5.0 by Nu&Thad Great Location
This is a great place and a great price. Right off the interstate and easy access to get down to Bourbon St. Very clean nice rooms and the staff is awesome. We had a great time and will use this hotel again
January 6, 2014
Rated 5.0 out of 5.0 by Aggieguy71 New Year's Stay at Holiday Inn Express
The most noteworthy part of the room and accommodations was the housekeeping. We traveled with a family of four that included a 21 month old and the housekeeping staff were incredible in maintaining a spotless and clean room for us. In fact, I made it a point to thank the housekeeping staff at the end of our stay for their great efforts.
The front desk staff was kind but not very knowledgeable when asked about recommendations of the local area outside of the French Quarter. This is a very minor point.
Breakfast in the morning was great for our family and the staff in the eating area was very hospitable.
Located ten minutes from the French Quarter was very convenient and allowed for stress free commutes each day.
Without reservation, I recommend this place for families that are traveling on a budget!
January 5, 2014
Rated 4.0 out of 5.0 by Harrie Very nice accommodations
We had an executive suite with a pullout couch and two nice televisions. Great for a small family. It was pretty tight due to the amount of furniture in the room. But we were only there to sleep and refresh ourselves, so it was great for the price.
January 2, 2014
Rated 2.0 out of 5.0 by Lmar78 Really disappointed
-noisy first floor (air cond.. engines (outside) are too close to the windows.. Room 101 has three of them).
-there is an abandoned hotel in the back where I actually saw people drinking.. and who knows what else.. The back first floor and actually the parking lot has not enough security against that people.
-the gym is too crowded with equipment that needs maintenance, TV screen broken.
-we left my kids pillows in the room ( mom and dad mistake) , I called after asking for support..They just said.. we will call you later (arguing that the person with the key was not there.. three different days at different times???), but never called back; I called 7 times until was transferred to the manager ( Cory something...) We asked any information to locate my kids pillows.. and he made it again.. never called back. We are really disappointed with the house keeping, lost and found system as well as the costumer service including Cory. We believe Cory had a bad day because he said.. we'll check it later and call you back.. and then hang up when I was actually still on the phone.. nothing good.
We do not understand how hard is to open the lost and found room, search the items; if not there, ask the lady on that shift what happened with the pillows and the most important thing... CALL BACK, inform the result to your costumer (thing that never happened).
December 31, 2013
Rated 4.0 out of 5.0 by Sam5566 Friendly staff, great breakfast.
Excellent hotel to experience New Orleans if you are a family of 5. Within the hotel,you have everything you need. You do need a car as not real closely located to attractions when sightseeing. Friendly staff and good clean beds.
December 17, 2013
Rated 5.0 out of 5.0 by Lindalaraover70 Very enjoyable stay
The service we received could not have been better. The staff were very helpful in every way, very professional and very friendly.
The complimentary breakfast and the evening snack were wonderful. The best free breakfast I have ever had in a hotel.
For the service, the price we paid was extremely reasonable. The hotel was very quiet and the beds very comfortable. Getting a good night's sleep was easy. This was our first visit to this hotel, but we hope to stay again our next visit to New Orleans. Thank you for a wonderful visit.
December 9, 2013