Rated 4.1 out of 5 by 62
Rated 3.0 out of 5.0 by ExpressedOut1 Average place, Average Stay, Uncomfortable Location
Though the Holiday Inn Express in this location is fairly new, it's location is next to an abandoned hotel in "post Katrina" condition where we unfortunately and sadly viewed a homeless person entering for the night. Also, the housekeeping staff in their zealousness to clean our room in the morning used the key pass to get in while we were still in bed from a great night in the French Quarter at the Saenger Theater. With a quick knock and swipe of the card they were coming in. Good thing we had that security latch over the door. Lastly, the area lacks places to eat. Most are still abandon from Katrina. It's still a good place to stay in a pinch for sleep and comfort for a decent price. Hopefully, the area will continue to recover and this will became a wonderful location to stay.
November 27, 2013
Rated 5.0 out of 5.0 by Kev22 Anniversay Weekend made Spectacular
Was very impressed with this property and the staff and services received at the this hotel. Everyone was very friendly and accomodating. This was our first time in NOLA so staff assissted with directions recommended eateries and more. They even topped our anniversary night off with a special romantic surprise gift for us. I could go on and on about the wonder service we had while visiting this hotel. Will def be back!!!
November 19, 2013
Rated 4.0 out of 5.0 by NewOrleansHollywood Very Clean
Hotel was very clean and room was cozy. The staff was extremely helpful and polite! I would surely stay there again!
November 13, 2013
Rated 4.0 out of 5.0 by SpikeLee A diamond in the rough!
First and foremost, the front desk attendants on all 3 shifts I interacted with were amazing! They were friendly, helpful, and a true asset to this location. The room including the bathroom were clean, and the linens were spotless. The room was in good repair with everything working properly and only a couple minor items that didn't affect my stay (i.e. small crack in the sink that didn't leak, and a shower curtain that was too short to stay in the tub that didn't really matter because the shower head was the typical Holiday Inn version that was perfectly directional#. Even though the neighborhood is getting a bit run down with many vacant businesses, there are some top notch seafood restaurants within a 5-15 min. drive and near some of the corporate spots such as NASA Michoud #15 min.# and downtown #20 min.).
November 6, 2013
Rated 2.0 out of 5.0 by Namp Fix HIE Bullard St New Orleans
I dont typically write reviews but this place compelled me to do so. I am a gold member and stay with Holiday Inn express exclusively and let me start with the disclaimer that this result is not typical.
First off the rooms are nasty. Probably mostly because of the area being close to NO and being used and abused but they are what they are. Stains on everything, shotty patchwork repairs, furniture and fixtures damaged or not working and my two pet peeves which are other peoples body hairs kept seeming to show up wherever I went in the room and a nasty bathroom.
Stayed two nights and after the first night i woke that morning to shower and there was no hot water pressure. I had to be in a wedding in a couple hours and couldnt shower. I called the front desk to ask for another room and she said they were booked up and couldnt move me to another room but she would have maintenance come up to fix it, which he promptly did but an hour later it still wasnt fixed. I called the front desk again and told her the situation and she was kind enough to move me to another room thank goodness.
Room two was generally worn out as the first one was but the shower did work, so i got to shower. I came back that night late after the wedding reception and noticed the room was hot, so i tried to turn the AC on and it was broken.... lovely. Luckily i had a fan i carry with me for work in my car. I passed by the front desk on the way down to report the broken AC and the receptionist was kind enough to add some points to my membership for the inconveniences which offered some solace to what was a regrettable experience as far as Holiday Inn Express is concerned.
October 30, 2013
Rated 5.0 out of 5.0 by DL2514 New Orleans Trip
We stayed here for two nights on our first trip to New Orleans. The hotel is right off I-10 on the far east end of New Orleans in a decent neighborhood. It was just far enough from the highway that I could not hear ANY road noise, that's great! I would have no problem with staying here again should I ever be in the area again.
Two quick comments - the shower curtain was either too short or hung too high - it barely fit down in the tub as you showered. I could see on the corner of the door that it was showing water damage from the curtain touching it. I stayed in several Holiday Inn Express Hotels on this trip and this was common in all but one of them. The other being the pillows on the king size bed, they are tiny little square pillows about half the size of a normal one - too small! They "look" nice on the bed when you first walk in but actually using them was almost silly.
October 25, 2013
Rated 5.0 out of 5.0 by Redleg71 Great Experience
three day stay in NOLA was excellent, due in large part to the staff at Holiday East. Jamie, at the front desk, and the Lady that managed the dining room were wonderful. The rooms were clean, comfortable, and safe. Three German tourists had a great vacation!
October 24, 2013
Rated 4.0 out of 5.0 by HolidayWarrior Good Location
Holiday Inn Express East is located right off Highway 10 providing quick excess to New Orleans French Quarter (15 minutes), Airport (25 minutes) and Slidell (20 minutes). We chose this location due to the proximity to tour locations.
Check In: Fast and Accurate
Upgrade: Depends on Availability
IHG Rewards: Acknowledged
Bedding: The new HIE bedding was not available at this location, very firm.
Housekeeping: The staff left dirty washcloths and forgot to leave coffee packets and cups. Front desk was notified.
Water Pressure: Good
Television: HD with plenty of channels
Wi-Fi: Very Fast at 10+ Megs / Solid Connectivity
HVAC: Very good with continuous fan mode
Travel: You will need a vehicle at this location with no nearby eateries.
Pool: Very small outdoor pool / No hot tub
This area is still feeling the effects of Katrina with a nearby damaged hotel ready for demolition (fenced) and multiple vacated boarded up restaurants. Overall however, this HIE has nice curb appeal.
October 17, 2013