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Rated 4.5 out of 5 by 151 reviewers.
Rated 5.0 out of 5.0 by Friendly staff I stay at this hotel whenever I am in the area for business. I am always treated like family. The room was clean and the maid staff was very good about cleaning the room and keeping all of the towels and other items well stocked. The bed is always comfortable and clean. This hotel is also very quiet compared to other hotels that I have stayed at. The only thing that I would like to see changed is that I would like to see the hotel go to using real eggs for the breakfast scrambled eggs instead of what they are currently using. October 27, 2014
Rated 5.0 out of 5.0 by Good location and great service Room was very nice and clean. A/C unit worked very well and didn't keep us awake at night coming off and on like a lot of units do at other hotels. Breakfast was good although we got off to a rough start. The first morning, no one was available to get more coffee ...the pots were all empty, but the staff got this corrected in a timely manner. All other breakfast mornings were excellent. The location was excellent for our tours of the Holmes County Amish lifestyle. Should we return to the area, we will probable stay at this location again. October 26, 2014
Rated 5.0 out of 5.0 by Great Service The room was clean and the staff was very nice. I would recommend this hotel and I will stay there again. The pool area is very nice and has a water park for the kids. October 23, 2014
Rated 5.0 out of 5.0 by GREAT Front Desk Service In my rush to make it to New Philadelphia to attend a wedding, I forgot something critical that would have ruined the event. The front desk staff were MORE than willing to assist me without hesitation, and they really saved the day for me. The hotel was also extremely well kept, the rooms were clean, and the overall stay was great. Highly recommend. October 23, 2014
Rated 5.0 out of 5.0 by Top notch customer service I would recommend this hotel simply based on our interaction with the front desk staff. Both Amber and Mechele made us feel like we were at home when we arrived. They were extremely friendly and very efficient in checking us in and just making us feel very welcome. They are definitely a great asset to this hotel! October 23, 2014
Rated 5.0 out of 5.0 by Great Choice for New Philadelphia New, clean, attractive, comfortable hotel with a professional and courteous staff. Great value. We would not hesitate to stay again. October 23, 2014
Rated 5.0 out of 5.0 by Traveler I have two area's that put a hotel/motel over the top. These are the shower and the breakfast. In the case of the above Holiday Inn Express they both exceeded my standards. October 17, 2014
Rated 5.0 out of 5.0 by FRIENDLY Staff was a real blessing! This is a great location for family fun and shopping. October 16, 2014
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