Rated 4.5 out of 5 by 190
Rated 5.0 out of 5.0 Frequent flyer review
This is our second time spending over a week at this location. The ladies at the front desk were beyond amazing. They always made us feel more than welcome. I had issues with my blow dryer for about 2 nights and the ladies were more than helpful to get me going every morning with that issue.
The hotel was always clean. We also did have an issue with room cleaning not changing out the bed sheets and taking out the trash. We didn't get any sort of compensation out of that issue that continued for almost 4 days.
Other than those few issues, amazing. I always recommend it to my fellow co-workers that go out to that way for business.
March 30, 2015
Rated 4.0 out of 5.0 by Raley overall
Room and all areas were very clean rooms need curtains to fully cover windows.
March 23, 2015
Rated 5.0 out of 5.0 by calfguy Great Stay
Hotel staff are warm and welcoming. The rooms smell clean not stale. Always a good time with the staff.
March 15, 2015
Rated 5.0 out of 5.0 by stoof23 Great Staff, Great Breakfast Bar Setting, Nice Stay
I have stayed here several times for business and enjoy staying at this hotel each time. The rooms are nice and clean, staff is very pleasant and friendly, and I like the setup of the breakfast area.
March 10, 2015
Rated 5.0 out of 5.0 by Assembly Tester Great Experience
Our stay was most enjoyable. From the moment we walked through the doors, we were greeted and felt welcomed. The staff was absolutely the best. The breakfast in the Great Room was delicious. Every effort was made to make us comfortable. The management of this Inn has it happening and we will look forward to staying there again. We travel to New Philadelphia at least 6 times a year, mostly for family reasons. We would recommend the New Philadelphia Holiday Inn Express to anyone. There are even a variety of places to eat nearby.
March 8, 2015
Rated 5.0 out of 5.0 by Big red 3047 Everything was perfect
Thanks for a great stay everyone was so nice no complaints we enjoyed our stay very much we do again the pool was perfect temperature.
March 4, 2015
Rated 5.0 out of 5.0 by Blue_Cat_14 Exceptional staff raises this Holiday Inn to a higher level.
This Holiday Inn Express and Suites gives guests what the commercials say they're going to get - a nice room, a good breakfast, etc. But the Holiday Inn in New Philadelphia/Dover, OH goes above and beyond in the hospitality department. ALL of the staff was courteous and efficient. The room and overall hotel was kept spotless. I was staying there due to a family emergency, not knowing from one day to the next when I would need to check out and the desk staff couldn't be any more accommodating or compassionate. They did a fantastic job of making my stay so much less stressful!
March 2, 2015
Rated 3.0 out of 5.0 by Frequent traveller 101 Friendly staff
Booked for a week hold on debit card charged for a week + what I was told later was a $25.00 a night charge for "incidentals"
Warning to concealed carry folks, don't bring your firearm with you. According to sign on door they don't allow it for some strange reason. I have stayed at a multitude of holiday inns along with other ihg hotels over the last couple of years and have NEVER had an issue with them not allowing firearms in their facilities. There was no notice on their web site during booking that mentions this either.
The staff was friendly and room was nice however, but as long as the firearm sign is on the door, I will not stay at this holiday inn again.
Fitness room could have had more that a couple of warn out treadmills and a bike
February 27, 2015