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Rated 4.3 out of 5 by 65 reviewers.
Rated 5.0 out of 5.0 by Excellent Overall Experience I was an extended stay guest on business, and the overall expereince was excellent. The hotel staff are very courteous and helpful. The facility is only a few years old and well-maintained. The free breakfast is a great benefit to the stay. The hotel has a nice pool and a fitness center as well. I would recommend the Holiday Inn Express, New Philadelphia to anyone, whether it is for business or pleasure. January 26, 2014
Rated 1.0 out of 5.0 by Favorite place to stay gone bad Recently stayed at hotel and the staff was very rude. I asked for extended checkout which was no problem at checking in at 11pm at that. Then get told I have to leave room immediately at 11am next morning cuz someone was checking in at 3 which I know is a lie cuz u can't check in till 4 n there were no reservations. I know because I left a flash drive in the tv that they could nt find so I was sent to room myself at 6pm that night n no check in or nothin. They wanted me out so they could clean the room. So I paid 150 bucks for a room for twelve hrs. I'm outraged. N I am still gonna discuss this with my company January 6, 2014
Rated 5.0 out of 5.0 by Great Get Away Perfectly located next to food and I-77. Great breakfast room and coffee is available all day. Nice and clean rooms. January 4, 2014
Rated 5.0 out of 5.0 by Decent Value! Traveling on I-77? This Holiday Inn Express is an excellent place to spend a comfortable night and enjoy a decent free breakfast (included in the price as always!) for a reasonable rate. The lady in the breakfast room was friendly and stocked the bar with all kinds of goodies and believe it or not, the pancakes are good! Take my word for it (Priority Club Gold since 1981), this is one of the better ones! January 3, 2014
Rated 2.0 out of 5.0 by Disappointed in New Philly I always choose HI when I travel and this business trip was no different. The room would not get warm and it seemed I could hear more outside noises. I thought I was getting a room with a dbl bed but ended up with a handicap room instead. I definitely feel the cost of the room was below the value I received. December 13, 2013
Rated 5.0 out of 5.0 by Nice Have stayed at this location multiple times. Great hotel . . clean . . nice accommodations . . great breakfast . . and wonderful staff! December 4, 2013
Rated 5.0 out of 5.0 by the place to stay excellent desk staff excellent house keeping staff excellent food service staff excellent breakfast excellent decor excellent sleeping November 30, 2013
Rated 5.0 out of 5.0 by Great Place to stay Great experience. super friendly staff, great location, convenient to good food and the interstate. Room was quiet, clean, and very comfortable. Big TV to watch from bed or from the sitting area. Will definitely stay here again. November 17, 2013
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