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Rated 4.5 out of 5 by 142 reviewers.
Rated 4.0 out of 5.0 by Nice place to stay. Very nice. Exactly what you'd expect from a holiday inn. Only two small complaints. One, they really should have more than one tiny elevator for all the people/rooms they have. Sometimes you have to wait a long time. Not bad if you are able to take the stairs, but my mom cannot. She had to wait several times. Second, was not happy that the drapes in the room do not close. The lighter weight sheets were not heavy enough to block out the parking lot lights and our room was lite up very brightly all night long. Other than that room was clean fair priced and staff friendly and helpful. Recommend highly. October 15, 2014
Rated 5.0 out of 5.0 by Great staff and very comfortable bed. Enjoyed our stay so much, staff was helpful when we had questions about craft stores or restaurants in area. I would suggest you have fruit or something out at night instead of just coffee, tea or hot chocolate. October 15, 2014
Rated 5.0 out of 5.0 by One of a very few good choices in the area The hotel itself was very nice. Friendly staff and clean, well maintained building. The only negative about it was the location which was next to some cheap, shady-looking motels which made me question how safe the immediate area was and I had concerns about vandalism. But I didn't have any bad experiences in regards to this subject. October 14, 2014
Rated 5.0 out of 5.0 by Director of Operations My stay was perfect. The staff were professional and the room was what you would expect. The room was clean and the location easy to find from the airport. October 14, 2014
Rated 5.0 out of 5.0 by Excellent stay at a reasonable price Nice place to stay. The local competitor has free beer and wine for happy hour and is slightly less expensive, however the breakfast and rewards program at HIE is superior. October 13, 2014
Rated 1.0 out of 5.0 by Staff needs to learn how to treat customers Very unfriendly staff gave the impression they didn't care about the guest staff did not address issues cold pool water room looked as if it was not cleaned 1 trash can in room was only four towels in room.key cards had to be replaced multiple times never had a key problem like this at any other holiday inns before. October 8, 2014
Rated 5.0 out of 5.0 by Comfortable stay Comfortable room Good breakfast Good location Polite staff October 7, 2014
Rated 5.0 out of 5.0 by The staff Excellent staff. They could not have been nicer. My husband became ill after arriving with a stomach problem. They cleaned the room when we needed them and checked often to make sure we were ok. We felt like we were staying with family. Always ready to help us in any way. Room was for handicapped and perfect for what we needed.. October 6, 2014
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