English
New Philadelphia
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-330-3397731
Hotel Fax: 1-330-3659333
Hotel Fax: 1-330-3659333
Rated 4.3 out of 5 by 22
reviewers.
Rated 4.0 out of 5.0 by MattySee Late Night Arrival
Rolled in late after a long day at work and Jeremy was very accomodating. Hotel is relatively new so the room was very comfortable and well appointed.
January 27, 2013
Rated 5.0 out of 5.0 by JamieO Home away from home
I love this hotel! I have found it to become my home away from home! Excellent service and staff, very comfortable, very accomadating! Thank you!
January 16, 2013
Rated 5.0 out of 5.0 by StukaPilot Best Property to Date
I stay at Holiday Inn Express (Almost Exclusively). From the people to the property, this location is spot on. Most of my business is done 30 minutes away, but I drive to stay at this hotel, WAY TO SET THE STANDARD!!
January 16, 2013
Rated 5.0 out of 5.0 by trav48 A beautiful hotel...was very impressed with it.
This is one of the nicest Holiday Inn Expresses Ive stayed in...will deffenetly stay there again...clean, comfortable and very friendly.
January 2, 2013
Rated 5.0 out of 5.0 by Abbadabbadoo Manager
Ive been in this hotel steadily since August 21, 2012 and I've noticed a change in the way the hotel is ran and managed. There's a young woman, who is obviously a manager, that is always there. When I leave for work at 8am she's there. When I get home she's there. After the gym, she's there. When I left at 445am last week she was there. This type of dedication should be recognized. Very rarely do you see this type of work ethic and when you do you realize it's special. If I could steal her from Holiday Inn to do what I do, I would. With that being said it would be a huge disservice to Holiday Inn, and IHG, to not promote her; if not in position at least in pay. She's always very warm and welcoming and I always look forward to her hospitality and generosity when I check in and out. I just hope that the upper management recognizes such an asset the way that I do.
December 4, 2012
Rated 5.0 out of 5.0 by Abbadabbadoo Management is excellent
The younger woman that's a manager is very accommodating with any requests and always makes me feel welcome in the hotel. Very polite and very professional.
November 27, 2012
Rated 5.0 out of 5.0 by Jadebudda33 New Philadelphia
The staff at this location is exceptionally very pleasant.
November 26, 2012
Rated 2.0 out of 5.0 by unhappyme dishonest "bargain"
This is a renovated hotel with nice rooms, pleasant decor and very friendly and competent staff.
As part of my room rate I was to receive a $25 gas gift card at checkin. It was stated on my reservation that I was to pick it up at check in. Upon checking in I asked for the card and was told I had to come back in the morning to get it. I enquired as to the reason I could not get it now. I was told by the front desk clerk that this was the instruction received from the general manager. I said I didn't want to come back in the morning as I had automated checkout. I requested my gas card be out in the folder with my statement. Same message. I had to come back in the morning and get it..
I came back in the morning and received my gas card and again expresssed my dissatisfaction with the procedrue. The morning desk clerk gave me the same message; that this was being done at the direction of the general manager.
November 20, 2012
Rated 4.0 out of 5.0 by EC1411 Weekender
Weekend getaway was great. The room was clean, relaxing and quiet. We were a little dissapointed that the internet connection was very slow. Breakfast that was offered was fully stocked with a wide selection. Great! If we were ever in the area, we would stop again.
November 5, 2012
Rated 5.0 out of 5.0 by workn4daman Excellent staff
I travel frequently and therefore spend many nights in Hotels. This HI express is conveniently located, always clean, but best of all the staff is second to none. From the Manager to the front desk to the cleaning staff they have always been pleasant and helpful.
November 3, 2012
Rated 3.0 out of 5.0 by Handicap Handicap
When we checked in I asked if they had a handicap room and I was told they only had one left on the second floor. We took it and the only thing in the room accessible to a handicap person was one rail in the tub. No bath chair and no other rails in the bathroom. I have a broken foot & I was extremely uncomfortable in this room. We had stopped at another hotel before checking into the Holiday Inn & they were very honest & said all their handicap rooms were taken. We stopped again the following night and this hotel (not a Holiday Inn) were VERY helpful & brought a shower chair to our room. I was very disappointed with this Holiday Inn Express and for this reason we will not be staying at another Holiday Inn.
October 27, 2012
Rated 5.0 out of 5.0 by Cindy03 Nice rooms and comfortable bed.
We enjoyed our stay very much. the rooms were clean
and comfortable. The staff was very helpful and pleasant.
We would recomend this Motel highly.
October 22, 2012
Rated 4.0 out of 5.0 by Botch New facility and nice decor
This was a good stay. The breakfast area was especially nice but the pancake maker did not work properly and I love the HI express pancakes. I thought the lights by the mirror in the bathroom were dim but my wife said they get brighter the longer they are on. The price was somewhat higher than most ot the HI expresses I have stayed in the past.
October 21, 2012
Rated 5.0 out of 5.0 by FrequentTraveler43 Great Service
This hotel is very nice and the staff goes out of their way to insure that you have a good stay at this location. If you are dissatisfied, they will help to make the situation better. We had very loud guests in the room next door that woke us up in the middle of the night. The manager took care of the situation.
The breakfast is great..The options available were delicious and the staff constantly attended to keeping everything in order and clean. We would highly recommend this Inn !
October 19, 2012
