Rated 4.5 out of 5 by 184
Rated 5.0 out of 5.0 by Blue_Cat_14 Exceptional staff raises this Holiday Inn to a higher level.
This Holiday Inn Express and Suites gives guests what the commercials say they're going to get - a nice room, a good breakfast, etc. But the Holiday Inn in New Philadelphia/Dover, OH goes above and beyond in the hospitality department. ALL of the staff was courteous and efficient. The room and overall hotel was kept spotless. I was staying there due to a family emergency, not knowing from one day to the next when I would need to check out and the desk staff couldn't be any more accommodating or compassionate. They did a fantastic job of making my stay so much less stressful!
March 2, 2015
Rated 3.0 out of 5.0 by Frequent traveller 101 Friendly staff
Booked for a week hold on debit card charged for a week + what I was told later was a $25.00 a night charge for "incidentals"
Warning to concealed carry folks, don't bring your firearm with you. According to sign on door they don't allow it for some strange reason. I have stayed at a multitude of holiday inns along with other ihg hotels over the last couple of years and have NEVER had an issue with them not allowing firearms in their facilities. There was no notice on their web site during booking that mentions this either.
The staff was friendly and room was nice however, but as long as the firearm sign is on the door, I will not stay at this holiday inn again.
Fitness room could have had more that a couple of warn out treadmills and a bike
February 27, 2015
Rated 5.0 out of 5.0 by CatLoverInCFOH Pleasant Stay
It was nice to get away for a Saturday evening. The hotel was clean and nice. The Jacuzzi tub in the room was a nice added touch if you choose that room type. Staff are really friendly.
February 25, 2015
Rated 5.0 out of 5.0 by sharp1 great stay
GREAT STAY i WOULD RECOMEND GOING TO NEW PHILADELPHAI AND STAYING AT THIS HOTEL IT IS AN EXCELENT CHOICE AND GREAT RESTAURANTS AROUNF TO EAT AT. vISITING THE amish sites were great
February 3, 2015
Rated 2.0 out of 5.0 by rockinwillie nice place
do not get a room next to elevator ! rooms are very nice staff is great and hotel is very clean ! i will definitely stay here again !
February 3, 2015
Rated 5.0 out of 5.0 by Kug71 Excellent Property and Staff
Stay here whenever we come to the area. Outstanding staff and great facility.
February 1, 2015
Rated 5.0 out of 5.0 by stdrf Winter visit ot New Philadelphia
Very nice place, quiet, easy to get to. Close to shops and eateries.
January 9, 2015
Rated 2.0 out of 5.0 by Jeff437 Television was poor and breakfast was disapointing
Television had a problem and the brightness kept changing. Went down for breakfast and the pancake machine was not working correctly,no orange juice and no cinnamon rolls. It was an hour before it was to end. Went next door for breakfast and paid for it.
January 8, 2015