Rated 4.4 out of 5 by 103
Rated 5.0 out of 5.0 by Robert M. Excellent Overall Experience
I was an extended stay guest on business, and the overall expereince was excellent. The hotel staff are very courteous and helpful. The facility is only a few years old and well-maintained. The free breakfast is a great benefit to the stay. The hotel has a nice pool and a fitness center as well. I would recommend the Holiday Inn Express, New Philadelphia to anyone, whether it is for business or pleasure.
January 26, 2014
Rated 1.0 out of 5.0 by Chesapeak Favorite place to stay gone bad
Recently stayed at hotel and the staff was very rude. I asked for extended checkout which was no problem at checking in at 11pm at that. Then get told I have to leave room immediately at 11am next morning cuz someone was checking in at 3 which I know is a lie cuz u can't check in till 4 n there were no reservations. I know because I left a flash drive in the tv that they could nt find so I was sent to room myself at 6pm that night n no check in or nothin. They wanted me out so they could clean the room. So I paid 150 bucks for a room for twelve hrs. I'm outraged. N I am still gonna discuss this with my company
January 6, 2014
Rated 5.0 out of 5.0 by Blue Jay Great Get Away
Perfectly located next to food and I-77. Great breakfast room and coffee is available all day. Nice and clean rooms.
January 4, 2014
Rated 5.0 out of 5.0 by Mrujoint Decent Value!
Traveling on I-77? This Holiday Inn Express is an excellent place to spend a comfortable night and enjoy a decent free breakfast (included in the price as always!) for a reasonable rate.
The lady in the breakfast room was friendly and stocked the bar with all kinds of goodies and believe it or not, the pancakes are good!
Take my word for it (Priority Club Gold since 1981), this is one of the better ones!
January 3, 2014
Rated 2.0 out of 5.0 by PaullyB74 Disappointed in New Philly
I always choose HI when I travel and this business trip was no different. The room would not get warm and it seemed I could hear more outside noises. I thought I was getting a room with a dbl bed but ended up with a handicap room instead. I definitely feel the cost of the room was below the value I received.
December 13, 2013
Rated 5.0 out of 5.0 by DottieWV Nice
Have stayed at this location multiple times. Great hotel . . clean . . nice accommodations . . great breakfast . . and wonderful staff!
December 4, 2013
Rated 5.0 out of 5.0 by mdsin1 the place to stay
excellent desk staff excellent house keeping staff excellent food service staff excellent breakfast excellent decor excellent sleeping
November 30, 2013
Rated 5.0 out of 5.0 by TXWitt Great Place to stay
Great experience. super friendly staff, great location, convenient to good food and the interstate. Room was quiet, clean, and very comfortable. Big TV to watch from bed or from the sitting area. Will definitely stay here again.
November 17, 2013
Rated 5.0 out of 5.0 by Visitors13 Comfortable, clean room and friendly staff.
We found this a great place to stay for an overnight visit in the Amish country. A quick 10 minute drive to all of the areas activities.. We had an enjoyable stay from the welcoming front desk to the friendly breakfast workers. Our room was large, clean and comfortable. We would recommend this hotel. The only con with our room was the noise from the elevator.
November 15, 2013
Rated 5.0 out of 5.0 by Melcl Great Service
Recently stayed for 2 1/2 weeks and Miranda really went out of her way to make us feel welcomed. We really appreciated every thing the whole staff did to make our stay comfortable and enjoyable.
November 4, 2013
Rated 4.0 out of 5.0 by FIREEVAN nice clean hotel
nice and clean and amenities are great. price is a little hight!!
November 4, 2013
Rated 5.0 out of 5.0 by HP6600 very good service
Will recommand to all family friends, great place for amish country gateway.
October 28, 2013
Rated 2.0 out of 5.0 by Ccm4146 Needs help
The hotel was nice but my room was only done 3 times in the 7 nights I was there. They waited until 5pm to clean rooms. I was already back from work and wanting a shower by then. They need to improve there schedule. Also my wife's perfume came up missing during one of the cleanings.
October 25, 2013
Rated 5.0 out of 5.0 by mare7 awesome hotel
we only got to spend one night here but it was a great experience the staff was super even recommended a local restaurant that was very delicious and one we would not have found on our own. just a great time!
October 25, 2013
Rated 5.0 out of 5.0 by Judyg54 Very impressed with the look of the hotel lobby and the rooms.
I was VERY, VERY impressed with this hotel (and I am kind of hard to please to that is saying a lot). I asked the front desk ladies if this was a new hotel because everything looked new and well kept and she said they had been there for 3 years. The room was beautiful and very well thought out. I would definitely recommend anyone to this hotel.
October 24, 2013
Rated 5.0 out of 5.0 by Tracy10 Great place to stay!
My husband and I stayed here, because we could not find any available rooms in Amish country. The hotel is very nice, clean and modern. I was pleasantly surprised! Breakfast was okay, not the best, but offered hot food, which was nice. Close enough to Amish Country, only about 15 mins away.
October 22, 2013
Rated 5.0 out of 5.0 by TLS6 Very Nice Hotel
Very nice and clean hotel and staff was great. Plenty of room to relax.
October 22, 2013
Rated 5.0 out of 5.0 by Hall56 Housekeeping staff and front desk
The front desk was more than greatful with helping with faxing all my papaer work. I stayed there for nearly two weeks and my room was cleaned daily and sheets changed when ever i asked. thanks for a great stay.
October 21, 2013
Rated 3.0 out of 5.0 by Dottiz Our room left unlocked
We were out for the day and did. Not return until after ten in the evening. When we arrived at our room we found our door open the room had been cleaned and not locked upon leaving. Luckily nothing was taken as we were at the end of the hall. Upon calling desk we were told they would tell their manager. We were never contacted after that call. I have since sent this info to corporate offices but have not heard them either.
October 18, 2013
Rated 5.0 out of 5.0 by Lynne99 Friendly Staff and Very Nice Accommodations
We've stayed here twice now in the past four months, and I'm sure we will go back. This is one of the nicest Holiday Inn Express hotels I have stayed in. It's reasonably new so the beds, chairs, and sofas are all very comfortable. The pool (a huge success with our 12 year old) is very clean and we love the sprinklers and bucket drops. Even though the hotel has been full both times we stayed, it was quiet and the staff was very helpful with everything from recommendations on where to eat to providing us with a bottle opener for our soda!
October 16, 2013
Rated 5.0 out of 5.0 by Papa60 Clean hotel and friendly staff
Good stay at this clean hotel. We would recommend this Holiday Inn Express to our friends.
October 15, 2013
Rated 5.0 out of 5.0 by Impishness Wonderful management and staff
When we walked into this hotel, we were greeted with a warm smile by the desk clerk. She promptly answered my question concerning that night's availability. She and the staff were so pleasant, accommodating and genuine. The Manager was providing submarine sandwiches, chips, drinks and desserts for the guests to enjoy. It was exactly what we needed after our long journey, dinner and a good night's rest.
I would definately recommend this Holiday Inn Express to others.
October 14, 2013
Rated 5.0 out of 5.0 by frequent6traveller Good hotel with good ammenities
Good Hotel stop over for one night on business. Room was clean and up to date. Breakfast had a good choice and fresh and staff were helpful and friendly.
October 14, 2013
Rated 5.0 out of 5.0 by martinr my stay
excellent location,nice,quiet atmosphere outstanding service. friendly workers . will stay there on next visit.
October 10, 2013
Rated 4.0 out of 5.0 by lizzy52 clean room and friendly staff
the room was very clean and the staff were very friendly and helpful. the bathroom light was too dim and the sink was so wide it was hard to get close to the mirror to apply makeup. would be helpful to have a small makeup mirror attached to the wall beside the sink like other hotels that i've been to have.
October 4, 2013
Rated 4.0 out of 5.0 by RcMc Great place to stay
The rooms were clean. The staff was very friendly. Close to everything. Nice patio to sit outside at night. It was nice to sit in the great room to talk and watch TV.Only complaint was that they need a garbage can outside on or near the patio. Definitely will be back.
September 26, 2013
Rated 5.0 out of 5.0 by BruceNYC Nicely appointed modern rooms
I was pleasantly surprised by the newness of the facility. The rooms were nicely decorated, the beds very comfortable and the air conditioning system worked like a charm. Many systems make noice all night, going on and off. This one did not. The only unpleasant thing was the vacuum sucked toilets, which make a horrible sound in the middle of the night.
The breakfast was complete and more than satisfactory. Also the ease of using the internet was appreciated. I would stay again.
September 25, 2013
Rated 5.0 out of 5.0 by Irvins Amazing Hospitality
We exclusively stay at Holiday Inn Express Hotels--this is one of the nicest ones we have stayed at. It was recently built and is beautiful. Modern deco.-a large lobby and first floor lounge area. Pool area has water park like sprayers and dumping buckets. We stayed here for a wedding-the reception hall was located next door. It was great. We can not Thank the staff enough! They were very helpful and accommodating for all of our large group.
September 21, 2013
Rated 3.0 out of 5.0 by Jimgerman no where close to eat
The hotel wasnt too bad but selection for dinner in the area was limited.
September 16, 2013
Rated 3.0 out of 5.0 by ENJOYED1 ENJOYABLE
THE HOTEL HAD A VERY GOOD BREAKFAST ENSEMBLE WITH MUCH TO CHOOSE FROM. THE STAFF WAS ALSO VERY HELPFUL IF NEEDED.
September 12, 2013