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Rated 4.5 out of 5 by 129 reviewers.
Rated 2.0 out of 5.0 by Disappointed in New Philly I always choose HI when I travel and this business trip was no different. The room would not get warm and it seemed I could hear more outside noises. I thought I was getting a room with a dbl bed but ended up with a handicap room instead. I definitely feel the cost of the room was below the value I received. December 13, 2013
Rated 5.0 out of 5.0 by Nice Have stayed at this location multiple times. Great hotel . . clean . . nice accommodations . . great breakfast . . and wonderful staff! December 4, 2013
Rated 5.0 out of 5.0 by the place to stay excellent desk staff excellent house keeping staff excellent food service staff excellent breakfast excellent decor excellent sleeping November 30, 2013
Rated 5.0 out of 5.0 by Great Place to stay Great experience. super friendly staff, great location, convenient to good food and the interstate. Room was quiet, clean, and very comfortable. Big TV to watch from bed or from the sitting area. Will definitely stay here again. November 17, 2013
Rated 5.0 out of 5.0 by Comfortable, clean room and friendly staff. We found this a great place to stay for an overnight visit in the Amish country. A quick 10 minute drive to all of the areas activities.. We had an enjoyable stay from the welcoming front desk to the friendly breakfast workers. Our room was large, clean and comfortable. We would recommend this hotel. The only con with our room was the noise from the elevator. November 15, 2013
Rated 5.0 out of 5.0 by Great Service Recently stayed for 2 1/2 weeks and Miranda really went out of her way to make us feel welcomed. We really appreciated every thing the whole staff did to make our stay comfortable and enjoyable. November 4, 2013
Rated 4.0 out of 5.0 by nice clean hotel nice and clean and amenities are great. price is a little hight!! November 4, 2013
Rated 5.0 out of 5.0 by very good service Will recommand to all family friends, great place for amish country gateway. October 28, 2013
Rated 2.0 out of 5.0 by Needs help The hotel was nice but my room was only done 3 times in the 7 nights I was there. They waited until 5pm to clean rooms. I was already back from work and wanting a shower by then. They need to improve there schedule. Also my wife's perfume came up missing during one of the cleanings. October 25, 2013
Rated 5.0 out of 5.0 by awesome hotel we only got to spend one night here but it was a great experience the staff was super even recommended a local restaurant that was very delicious and one we would not have found on our own. just a great time! October 25, 2013
Rated 5.0 out of 5.0 by Very impressed with the look of the hotel lobby and the rooms. I was VERY, VERY impressed with this hotel (and I am kind of hard to please to that is saying a lot). I asked the front desk ladies if this was a new hotel because everything looked new and well kept and she said they had been there for 3 years. The room was beautiful and very well thought out. I would definitely recommend anyone to this hotel. October 24, 2013
Rated 5.0 out of 5.0 by Great place to stay! My husband and I stayed here, because we could not find any available rooms in Amish country. The hotel is very nice, clean and modern. I was pleasantly surprised! Breakfast was okay, not the best, but offered hot food, which was nice. Close enough to Amish Country, only about 15 mins away. October 22, 2013
Rated 5.0 out of 5.0 by Very Nice Hotel Very nice and clean hotel and staff was great. Plenty of room to relax. October 22, 2013
Rated 5.0 out of 5.0 by Housekeeping staff and front desk The front desk was more than greatful with helping with faxing all my papaer work. I stayed there for nearly two weeks and my room was cleaned daily and sheets changed when ever i asked. thanks for a great stay. October 21, 2013
Rated 3.0 out of 5.0 by Our room left unlocked We were out for the day and did. Not return until after ten in the evening. When we arrived at our room we found our door open the room had been cleaned and not locked upon leaving. Luckily nothing was taken as we were at the end of the hall. Upon calling desk we were told they would tell their manager. We were never contacted after that call. I have since sent this info to corporate offices but have not heard them either. October 18, 2013
Rated 5.0 out of 5.0 by Friendly Staff and Very Nice Accommodations We've stayed here twice now in the past four months, and I'm sure we will go back. This is one of the nicest Holiday Inn Express hotels I have stayed in. It's reasonably new so the beds, chairs, and sofas are all very comfortable. The pool (a huge success with our 12 year old) is very clean and we love the sprinklers and bucket drops. Even though the hotel has been full both times we stayed, it was quiet and the staff was very helpful with everything from recommendations on where to eat to providing us with a bottle opener for our soda! October 16, 2013
Rated 5.0 out of 5.0 by Clean hotel and friendly staff Good stay at this clean hotel. We would recommend this Holiday Inn Express to our friends. October 15, 2013
Rated 5.0 out of 5.0 by Wonderful management and staff When we walked into this hotel, we were greeted with a warm smile by the desk clerk. She promptly answered my question concerning that night's availability. She and the staff were so pleasant, accommodating and genuine. The Manager was providing submarine sandwiches, chips, drinks and desserts for the guests to enjoy. It was exactly what we needed after our long journey, dinner and a good night's rest. I would definately recommend this Holiday Inn Express to others. October 14, 2013
Rated 5.0 out of 5.0 by Good hotel with good ammenities Good Hotel stop over for one night on business. Room was clean and up to date. Breakfast had a good choice and fresh and staff were helpful and friendly. October 14, 2013
Rated 5.0 out of 5.0 by my stay excellent location,nice,quiet atmosphere outstanding service. friendly workers . will stay there on next visit. October 10, 2013
Rated 4.0 out of 5.0 by clean room and friendly staff the room was very clean and the staff were very friendly and helpful. the bathroom light was too dim and the sink was so wide it was hard to get close to the mirror to apply makeup. would be helpful to have a small makeup mirror attached to the wall beside the sink like other hotels that i've been to have. October 4, 2013
Rated 4.0 out of 5.0 by Great place to stay The rooms were clean. The staff was very friendly. Close to everything. Nice patio to sit outside at night. It was nice to sit in the great room to talk and watch TV.Only complaint was that they need a garbage can outside on or near the patio. Definitely will be back. September 26, 2013
Rated 5.0 out of 5.0 by Nicely appointed modern rooms I was pleasantly surprised by the newness of the facility. The rooms were nicely decorated, the beds very comfortable and the air conditioning system worked like a charm. Many systems make noice all night, going on and off. This one did not. The only unpleasant thing was the vacuum sucked toilets, which make a horrible sound in the middle of the night. The breakfast was complete and more than satisfactory. Also the ease of using the internet was appreciated. I would stay again. September 25, 2013
Rated 5.0 out of 5.0 by Amazing Hospitality We exclusively stay at Holiday Inn Express Hotels--this is one of the nicest ones we have stayed at. It was recently built and is beautiful. Modern deco.-a large lobby and first floor lounge area. Pool area has water park like sprayers and dumping buckets. We stayed here for a wedding-the reception hall was located next door. It was great. We can not Thank the staff enough! They were very helpful and accommodating for all of our large group. September 21, 2013
Rated 3.0 out of 5.0 by no where close to eat The hotel wasnt too bad but selection for dinner in the area was limited. September 16, 2013
Rated 3.0 out of 5.0 by ENJOYABLE THE HOTEL HAD A VERY GOOD BREAKFAST ENSEMBLE WITH MUCH TO CHOOSE FROM. THE STAFF WAS ALSO VERY HELPFUL IF NEEDED. September 12, 2013
Rated 3.0 out of 5.0 by Service was good, room was good, neighbors were terrible I am sure that it was not the norm, but there was a motorcycle group staying there also, and the people in the room next to us, carried on all night, we did not get any sleep. September 9, 2013
Rated 5.0 out of 5.0 by Beatutiful,comfortable and great service The staff was very helpful and accomodating. The room was lovely and comfortable and the pool/fitness center was a great way to unwind at the end of the day. We would stay there again! September 8, 2013
Rated 4.0 out of 5.0 by Better than expected My room and the facilities overall were nicer than I expected. The only drawbacks were that the a/c was a little loud when it kicked in and the TV remote worked on a sporadic basis, at best. But the decor was very upscale and the bed quite comfortable. Very clean. Front desk personnel helpful and cheery, day and night. September 5, 2013
Rated 5.0 out of 5.0 by Very nice place to stay This is one of the nicest Holiday Inns we have stayed at. Very Clean. Updated and staff very helpful. There are a couple of good restaurants, stores and gas stations close. We rode our motorcycle here and in the morning went to the Harley Davidson Dealership in Dover which was only about 5 minutes away for a motorcycle run through Amish Country. September 1, 2013
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