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Rated 4.3 out of 5 by 520 reviewers.
Rated 4.0 out of 5.0 Comfortable Leisure Stay It's expensive for an average family, but the location, breakfast and comfortable clean beds and bathroom overcame the price shock. July 21, 2014
Rated 5.0 out of 5.0 by Good overall The hotel was neat and clean. The room decor is updated and fresh. The rooms are small but who cares. Who's in their room in NYC? The staff was so nice and helpful. I come to NYC often and would stay here again. July 21, 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised We chose this hotel for the convenience of our onward travel from Penn Stations next day. It was ideal! We arrived after 10pm and boy were those cups of coffee at Reception welcome. Great way to start. Throughout our stay, every member of staff was welcoming and solicitous of our comfort - nothing was too much trouble. Ok, so the hotel was busy, particularly around breakfast time, but who knew breakfast on the patio could be so enjoyable (fortunately it was a lovely sunny day!) Only downside was the other guests who thought their crying baby would be better attended by their young teenager in the corridor outside our room 2 and a half hours before our wake up call!! That apart, everything exceeded our expectations. July 20, 2014
Rated 4.0 out of 5.0 by Excellent location Location is very convenient for many attractions. Even though we were in NYC for other purposes, the location is still excellent. The smallness of the rooms is endemic to these hotels. The one difficult thing is the air conditioning being too directly blowing and noisy. We had to turn it off in order to sleep. Breakfast is very typical of many Holiday Inn Express that we had experienced. Substantial in quality and quantity. July 19, 2014
Rated 5.0 out of 5.0 by VACACIONES La atención en el área de registro, es buena, solo que siento deberían poner personal que también hable español. La habitaciones limpias, solo que en ocasiones no suministraban complementos para el baño y tenías que pedirlo. Ubicación, a nosotros nos encanto ya que no nos quedaba muy lejos del Time Squaer.Y la mejor manera de conocer NY es caminando. Estas cerca de la 5av y de comercios. Puedes caminar hasta tarde ya que la zona es tranquila. July 17, 2014
Rated 5.0 out of 5.0 by Above average accomodations My wife and I traveled to NY City for a combination of business and pleasure. This Hotel added to our favorable experience in the City. If we return, we will plan to stay at this hotel July 17, 2014
Rated 5.0 out of 5.0 by AS EXPECTED Rooms were very small, as expected in a place like Manhattan or Paris. Rooms were clean in good condition and service was great as expected from HI Express. Good location centrally located. K-mart, Macy's and pharmacy near by if you need anything. Good breakfast or street vendors at the corner with other breakfast fare. I would return to this hotel. The staff was A-1. July 16, 2014
Rated 5.0 out of 5.0 by check in Not a big problem and it might have been my fault but when i arrived i asked for early check in and was told full house last night and rooms not ready. Asked to be called when my room was ready and at 2pm no call so arrived at 2pm asked if room was ready and it was not. Finally got my room at 2:45. What bothered me was i know other people got there room before me, I guess I should have stayed at the hotel and waited around the front desk area instead of asked to be called when my room was ready. Still and all I still enjoyable my stay and will come back. Thanks July 16, 2014
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