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Rated 4.3 out of 5 by 524 reviewers.
Rated 5.0 out of 5.0 by Fabulous staff, amazing breakfast We loved our stay at this hotel, every member of staff that we came across was so friendly and professional. Brilliant location and lovely breakfast. Just perfect for a city break July 27, 2014
Rated 5.0 out of 5.0 by Excellent place to stay when coming to NYC Comfortable, clean, nice morning breakfast. They even have some computers you can use to check your email if you didn't bring your laptop. Very close to Madison Square Garden. Lots of Orange Juice and scrambled eggs for breakfast! Bananas, skim milk, whatever you need to get you going in the morning. Nice friendly staff, good people - I highly recommend this place. Workout room - small, a bit cramped but it has several cardio machines and lots of dumbbells - it can get the job done! Excellent atmosphere - great front desk staff. July 25, 2014
Rated 4.0 out of 5.0 by Great location and excellent staff The staff were helpful and accommodating with the check out time. The internet was fast. The hotel location is very good. July 24, 2014
Rated 4.0 out of 5.0 by Bad parking and bad service in the front desk Mr. Eric has a very bad attitude in the check in A lot of noise from the rooms Parkin is before the hotel so you need to drive again around the block to find it and there is no space. It is too small July 23, 2014
Rated 4.0 out of 5.0 by Comfortable Leisure Stay It's expensive for an average family, but the location, breakfast and comfortable clean beds and bathroom overcame the price shock. July 21, 2014
Rated 5.0 out of 5.0 by Good overall The hotel was neat and clean. The room decor is updated and fresh. The rooms are small but who cares. Who's in their room in NYC? The staff was so nice and helpful. I come to NYC often and would stay here again. July 21, 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised We chose this hotel for the convenience of our onward travel from Penn Stations next day. It was ideal! We arrived after 10pm and boy were those cups of coffee at Reception welcome. Great way to start. Throughout our stay, every member of staff was welcoming and solicitous of our comfort - nothing was too much trouble. Ok, so the hotel was busy, particularly around breakfast time, but who knew breakfast on the patio could be so enjoyable (fortunately it was a lovely sunny day!) Only downside was the other guests who thought their crying baby would be better attended by their young teenager in the corridor outside our room 2 and a half hours before our wake up call!! That apart, everything exceeded our expectations. July 20, 2014
Rated 4.0 out of 5.0 by Excellent location Location is very convenient for many attractions. Even though we were in NYC for other purposes, the location is still excellent. The smallness of the rooms is endemic to these hotels. The one difficult thing is the air conditioning being too directly blowing and noisy. We had to turn it off in order to sleep. Breakfast is very typical of many Holiday Inn Express that we had experienced. Substantial in quality and quantity. July 19, 2014
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