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Rated 4.3 out of 5 by 528 reviewers.
Rated 4.0 out of 5.0 by In the middle of NYC ! The best first ! The location , a quick walk and you are on 7:th AVE and a 10 min walk and you are at Time Square. The rooms were ok not to fancy and not that expensive either. I can recommend this place if you want to experience New York and not spend all your time in the room. We traveled with 2 teens and the free wifi was great and a must for that generation :) / Mattias July 28, 2014
Rated 5.0 out of 5.0 by Great breakfast Fantastic breakfast with lots of selection. Get there early it gets busy. July 28, 2014
Rated 5.0 out of 5.0 by Great option in NYC For various (misinformed) reasons, I had avoided this hotel in my many stays in NYC. No longer. I had no options and reluctantly booked only to be surprised by a clean, friendly and comfortable experience. Everything was new and high quality. Much better than many of the similar competitive hotel brands in the same neighborhood. My room was a shoebox but that is to be expected in NYC. They made the best of the space and I have zero complaints. I will be staying again in the near future. This stay not only changed my opinion of the property but of the brand as well. I will be trying other HI Express hotels in the future. July 28, 2014
Rated 4.0 out of 5.0 by Convenient and reasonably priced I've stayed at this property on several occasions while in New York on business. The location is extremely convenient, about two and a half blocks from Penn Station, so easy access to just about anywhere in New York. This is NYC, so the rooms aren't huge but are clean and comfortable. There is free Wi-Fi and a free breakfast buffet. The hotel appears to be a favorite with international tourists. The staff are friendly and efficient. Two minor drawbacks: the two elevators sometimes get a bit slow and crowded. The food at the breakfast buffet is fine, but there is only about half the amount of space needed for the people trying to eat, so things can get crowded and cramped there. Still, a good value for the money in New York. July 27, 2014
Rated 5.0 out of 5.0 by Fabulous staff, amazing breakfast We loved our stay at this hotel, every member of staff that we came across was so friendly and professional. Brilliant location and lovely breakfast. Just perfect for a city break July 27, 2014
Rated 5.0 out of 5.0 by Excellent place to stay when coming to NYC Comfortable, clean, nice morning breakfast. They even have some computers you can use to check your email if you didn't bring your laptop. Very close to Madison Square Garden. Lots of Orange Juice and scrambled eggs for breakfast! Bananas, skim milk, whatever you need to get you going in the morning. Nice friendly staff, good people - I highly recommend this place. Workout room - small, a bit cramped but it has several cardio machines and lots of dumbbells - it can get the job done! Excellent atmosphere - great front desk staff. July 25, 2014
Rated 4.0 out of 5.0 by Great location and excellent staff The staff were helpful and accommodating with the check out time. The internet was fast. The hotel location is very good. July 24, 2014
Rated 4.0 out of 5.0 by Bad parking and bad service in the front desk Mr. Eric has a very bad attitude in the check in A lot of noise from the rooms Parkin is before the hotel so you need to drive again around the block to find it and there is no space. It is too small July 23, 2014
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