Rated 4.0 out of 5.0 by cinbob Comfortable, good value
The front desk staff was very helpful as my husband and I checked in at different times. They gave good food and tour recommendations. I thought we'd be far from the action, but NYC is more walkable than I realized. This was our first stay. Not a bad walk to Times Square, or even Central Park. The breakfast was quite adequate. It's the first time we'd seen a pancake machine. They came out pretty flat and solid.
The bedding was very nice, good pillows and I'm picky about those. No real noise issues.
May 15, 2013
Rated 4.0 out of 5.0 by Medos26 Great location and great service
I stayed in this hotel during a business trip and though I have stayed in properties that were more up to date this one certainly made it up by the quality of the service. The staff were not only very polite and welcoming but they were happy getting out of their way to help which definitely shows customer service excellence.
The breakfast is quite nice and offers enough choice to satisfy the fussiest of customers and the location is perfect to get anywhere around Manhattan
May 14, 2013
Rated 4.0 out of 5.0 by Hladys Good service small room
I would recommend this facility to anyone of my friends. Staff is very helpfull and proactive. WIFI works well no issues with performance and it is free of charge. Breakfast reasonable good, only very tiny room and got over crowded very easily. In warm days you can sit outside but in witer .... Whole day cafee and water available free of charge that is as well very good.
Only big surprice for me was the room size. It was offered for 4 adults, but we wit hout grown kids were not able to fit there. Even three luggage was on each other. So recomendation for two adults is I think the right one.
Best is the location as well you have everything below 15 min walk.
May 13, 2013
Rated 5.0 out of 5.0 by Chilly99 Great place to stay in NYC
The staff is very friendly and helpful. The room and bathroom were clean and up to date. The beds were comfortable. All in all a very good place to stay in New York City.
May 12, 2013
Rated 5.0 out of 5.0 by Skyjack71 Excellent location and a pleasurable stay
This holiday inn express is in a great location, only 2 blocks from Penn Station and Madison Square garden. Great value and a comfortable place to stay. Highly recommended.
May 5, 2013
Rated 5.0 out of 5.0 by Doug49 Very nice hotel
Clean and tidy throughout, nice bathroom and comfy bed. Staff were very friendly, accommodating and helpful. Great place, would stay here again.
May 4, 2013
Rated 5.0 out of 5.0 by Andy224 Great stay!
We spent a weekend at this hotel. The rooms are small, but we didn't spend much time in the room, and it wasn't an issue. We were surprised at how quiet it was! Slept great. We opened the window a bit, but that did let in some street noise. With the window closed, no problems. Staff was friendly and accommodating. Would definitely stay here again.
April 26, 2013
Rated 5.0 out of 5.0 by jlp306 Great location and really clean!
Booked 2 nights this weekend at the Holiday Inn near Penn Station / Madison Square Garden with rewards points. This hotel was really great. Very very clean rooms and common areas, quiet hotel, we didn't hear any disturbances from inside our room, great hot and cold free breakfast, and cute patio tables out front which we would've used more if it was warmer out! There was a subway stop 1 block from the hotel, and it was in a really good west side location. We had 4 girls in our room and there wasn't a lot of room to spare b/c its a NYC hotel, but it worked out great! And, best of all, we had a view of the empire state building from our room (1006)!!
April 26, 2013