Rated 4.3 out of 5 by 174
Rated 1.0 out of 5.0 Good service but terrible night sleep
The staff were very good but unfortunately our sleep was not very good - a rattling air conditioner we had to turn off at 2:15am, so the room got hot and we could not go back to sleep. No solid curtain to block out the daylight - only a sheer curtain for the windows. In addition, we were on the 3rd floor and heard all the street noise outside as if it were in our room - this hotel does not have double pane windows to drown out the noise. The pillows are very cheap and not solid and firm, so it's hard to get comfortable on them. Overall, just not a very good night. We stay at many hotels and travel quite a bit and usually have good experiences at most places, but unfortunately this place was not one of them. We would not recommend this place to anyone.
July 29, 2014
Rated 2.0 out of 5.0 BEDS are horrible; no outlets to charge up
beds are really pretty elementary - noticably not comfortable. very thin mattress.
desk are has no easy way to plug in and charge up devices.
no notification of restaurant being closed
July 28, 2014
Rated 4.0 out of 5.0 by Anu-Sydney Good value for money
Hotel Indigo Ney York City Chelsea is a good value for money. Compare to other hotels around the area rooms are much bigger and staff are really friendly. I feel always welcome as a returning guest. The only down side is the roof top bar/restaurant was closed for a long period now.
July 28, 2014
Rated 1.0 out of 5.0 by roadwarrior39 Construction!
Construction directly below my room ruined this stay. Front desk staff at checkout were not friendly or helpful. Took almost an hour to get my car from valet. Room is ok, but if there is going to be construction that close at least that whole floor needs to be shut down
July 27, 2014
Rated 5.0 out of 5.0 by Mike198627 Great location and great staff.
Everything was great. Great location and great staff.
July 23, 2014
Rated 4.0 out of 5.0 by Bondsam Good value at good location
We stayed 2 nights for a staycation. The front desk staff were friendly. The room was pretty big by NYC standards especially at the price. It was clean, new and well furnished. The room was at the back so it was a bit dark, but that’s to be expected. The bed was a bit soft and we both had slightly sore backs. Also the pillows, though there were quite a few of them, were super soft and small. That said this was a fine hotel at a good price.
July 22, 2014
Rated 4.0 out of 5.0 by DanFam Great Garden District hotel!
The Hotel Indigo is in a very great location. Close to subways and major NYC attractions. The rooms were clean and comfortable. Any issues we had with the rooms we booked were handled professionally, quickly, and to our complete satisfaction. Would stay there again.
July 20, 2014
Rated 5.0 out of 5.0 by Sacred Feminine Best Hotel for the money
I have stayed in NYC many times for both business and pleasure. Overall, this was the best hotel for the money. Going forward, it will be my first choice in accommodations.
July 19, 2014