Rated 4.2 out of 5 by 176
Rated 4.0 out of 5.0 by C.C. Sun Good Breakfast
The breakfast is good. The equipment is well for the price and site. The booking system could be more improvment for helping the other people and multi-rooms booking.
July 24, 2014
Rated 5.0 out of 5.0 by kikyio Second visit to NYC
This was a great hotel with great staff in a convienient location. Breakfast hours were long enough that I could eat before my early days and on the day I got to sleep in some. I had no problems checking in or out and both were very quick. The staff answered my questions and helped me while being very professional and polite. The only down side is the parking. Metered was way too much and the recommended garage only offered a $6 discount, so I paid $30 each night I parked regardless of how late I got back or how early I left.
July 23, 2014
Rated 5.0 out of 5.0 by TechTech Great stopover
I was at NY Wall Street for a quick stop over and stayed at this property.
The location is central, convenient and easily commutable to go where you want to. Rooms are practical for business traveler and nice thing about is cleanliness.
Morning breakfast was 'complete' and enjoyable.
The decor can be better though space constraint in the prime location may be uppermost on minds of owners - regarding the size of the room and cost attached to it.
Overall - comfortable stay.
July 23, 2014
Rated 5.0 out of 5.0 by All Business Business Trip
The staff was very friendly and the room was clean. The person who ran the breakfast buffet is very friendly and energetic. She is attentive to all guests. Made the morning much more fun.
July 18, 2014
Rated 4.0 out of 5.0 by yash 7478 Very friendly staff, clean and quiet rooms
Very satisfied with the stay, sofa bed a little uncomfortable, very good internet
July 17, 2014
Rated 4.0 out of 5.0 by Semi-Frequent Traveler Okey dokey
Work considering - relatively economical for the location. Check back often for pricing as it can change.
July 16, 2014
Rated 5.0 out of 5.0 by Henry1420 Great location
The location provided ample opportunity to walk around lower Manhattan, from the 9/11 memorial to ferries and helicopter rides, plus access to several train stations and bus stops. The staff is friendly, engaging, and customer focused, and the associate who ran the breakfast area really made everyone feel at home, as she interacted positively with everyone in the most friendliest way - we loved that! this Holiday Inn Express is one to remember the next time we head into the city.
July 15, 2014
Rated 4.0 out of 5.0 by Milt51 Good Weekend Location
Upon arrival, I was very disappointed to learn that our room request for three people could not be fulfilled as they had overbooked and larger rooms are in limited supply. Staff, however, went right to work to resolve this issue. Our first attempt wouldn't work, but in no time they came up with an alternate solution that alleviated the problem. I would have preferred to breeze through check in, but given the situation, I was very happy with management's customer service resolve.
July 15, 2014