Rated 4.2 out of 5 by 476
Rated 5.0 out of 5.0 by catsbobcat Concierge
Concierge extremely helpful and informative, especially to someone cramming a lot into a short weekend vacation. Recommened and made reservations for dinner on short notice, information on cabs, travel to and from airport, and local conveniences all on target. Made the trip much better.
July 23, 2014
Rated 5.0 out of 5.0 Buen hotel y servicio
Muy buena pedisposicion del personal, la abundancia del desayuno y la posibilidad de llevarlo a la habitacion. La disponibilida de cafe/te/agua en el comedor en forma continua
July 21, 2014
Rated 2.0 out of 5.0 by Jcast Don't trust the Bell Boy's
Out of the 4 times I turned in my luggage to the Bell Boy. 2 times my bags were not accounted for Eventhough I have them all my bagge tickets. After checking out and arriving at the airport. I noticed a bag missing, again.
Went back to the hotel and picked up after a conversation with the manager. If I must say, Customer Service was not what I expected. The mistake was noted on my end but was very unsatitsfied with the lack of attention that was provided.
You stay at this location, count your bags at all times....:(
July 21, 2014
Rated 4.0 out of 5.0 by noney comfortable bed and pillows
after an exhausting day sightseeing it was great to relax and put your head on those comfortable pillows.
at breakfast the staff went out of their way to seat us and make sure we had everything we needed.
July 19, 2014
Rated 4.0 out of 5.0 by Pradeep 57 value for money
centrally located to reach by public transport from Air Port, main business district all at walking distance and easy to locate
July 16, 2014
Rated 5.0 out of 5.0 Comfortable great service
This hotel is in the convenient location, the service is great.
July 14, 2014
Rated 3.0 out of 5.0 by Jen51 City v. Country
The staff at this hotel was not quite as warm and fuzzy as staff at others we've stayed at in the country. I guess it's the NYC culture v. country-fied folk. Other than that, the hotel was a great place to stay.
July 13, 2014
Rated 5.0 out of 5.0 by Big Time Rhyme Overall Stay
This HI Express was fantastic and located in the right area in close poximity to some of NY best locations
July 12, 2014