Rated 5.0 out of 5.0 by Lissie Great location & good service
This hotel is in a great location-just a 5 min walk to time square & great shopping areas.The room although not overly spacious was well presented & really the only negative was poor water pressure in the shower.
March 24, 2013
Rated 5.0 out of 5.0 Very Happy
Had a great time. Staff was very kind. We ill be back.
March 21, 2013
Rated 5.0 out of 5.0 by KJKEIL GREAT PLACE TO STAY
Great Service, great breakfast, great value for NYC.
March 20, 2013
Rated 4.0 out of 5.0 by CJR231 Great value for money
Great value for money. Complimentary coffee, tea and chocolate was a great touch (especially since the city was freezing!)
Other guests can be loud in early morning hours since a lot of families take advantage of the cheap rates. They tend to book a couple of rooms and move between them a lot,
Overall, it's definitely worth saving money by booking here and spending your saved money on sightseeing and the subway!
March 19, 2013
Rated 5.0 out of 5.0 by CraigD Small rooms, big service
Typical of the hotels around Times Square, the rooms are small. But the service from the hotel staff is big. Very friendly and very helpful. Over 30 floor and only two elevators, but the elevators are fast and efficient. This was my first time here, but I will be back. The price is right and I like the hotel.
March 19, 2013
Rated 4.0 out of 5.0 by Shelfish8 Great Staff and Service
We didn't spend alot of time in the room during the day, but the staff was very helpful if we had questions. Location was also very nice. We were close to the subway and times square.
March 17, 2013
Rated 4.0 out of 5.0 by timka777 A Great view and good Staff
A Great view and good Staff. Really great view from my room 36h fl. and very friendly staff!
March 12, 2013
Rated 5.0 out of 5.0 by gaw49 Great place to stay in NYC
My daughter and I stayed here for one night, two days. . .the hotel was very convenient to the Lincoln Tunnel. The valet parking worth the money, too. Alot cheaper to drive and park than take the train or bus. I cannot say enough nice things about the staff. Every single staff member we came across was friendly and helpful, and always had a smile. The room, while smaller than other hotel rooms, was still comfortable and had the amenities you would expect (hair dryer, ironing board, etc.). The beds were comfortable, too. Nice, crisp clean sheets and good pillows. The breakfast was tasty; average for this kind of hotel. There was an automatic pancake maker that made delicious, fresh pancakes -- something I had never seen before. When we come back to New York, we will definitely stay here again.
March 11, 2013
Rated 5.0 out of 5.0 by Alessiob My choice in Nyc
I rarely found such a nice staff, everybody has been so nice and helpful. Thanks!
Breakfast is good and they are not tight on closing the buffet when it should end, leaving space for some late guests.
Location is quiet and nice, close to subway and B&H.
March 4, 2013
Rated 5.0 out of 5.0 by Sparkelly7 Excellent stay
I chose this hotel because it was budget-friendly, so I hoped it would be clean and safe, but didn't have high expectations. I was very pleasantly surprised! The staff is excellent. Every person we encountered was friendly and helpful. We arrived at 9 am hoping to stow our luggage and were quickly checked into a room. The room was very clean and the bed was super comfortable! The location is great, an easy walk to Times Square, theaters and subways. I was there with my 14 year old daughter and the view across the street seemed a bit sketchy, but we felt safe enough walking on the street. The free breakfast is fantastic! It's exactly what they advertise - a full breakfast. The only problem is that there are only 2 elevators, so early in the morning it can take a very long time to get into one. We were on the 15th floor and opted to take the stairs down to breakfast most mornings and wait for an elevator with the rest of the crowd to get back up. This didn't create much of a problem for us, but it is something to be aware of when planning your day. It was February, and every evening we came back to hot chocolate in the lobby. That was an awesome and appreciated touch! Overall, we had an excellent stay. I highly recommend the Holiday Inn Express Times Square and would stay there again!
March 2, 2013
Rated 5.0 out of 5.0 by Scripsit Very Good Experience
As a frequent traveler on business and in leisure, I recommend this hotel. The location is fairly close to Times Square, with easy access to the subway system.
The Staff was excellent and accommodating. It was convenient for me since I drove. The valet parking was excellent and not overpriced for NYC.
The room was very clean, small compared to non-NYC HIE's but that is New York City. I found no negatives during my stay. I did not go to Breakfast downstairs, so I cannot comment on it.
February 27, 2013
Rated 2.0 out of 5.0 by ScooterInCalgary Not the Best Holiday Inn
Upon arrival they were full and they had given away the rooms we requested. Due to the property being full the the evelvators took up to 40 minutes to get a ride up or down. The Hotel was booked with young people which parting into the early hours of the morning - I called the fornt desk to see if they could maybe speak to those guests to maybe tone it down some - I do not believe they attended to my request. We booked three rooms and somehow the hotel charged two of the three rooms to my credit card - each of the guests provided a credit card upon arrival.
February 24, 2013
Rated 4.0 out of 5.0 by Stephanie777 Good Not Great
The showers don't get hot. Lukewarm water at best.
The elevators are SLOW. I know this so I asked for a room on the second floor so I could take the stairs. They had the stairwell door locked all weekend. Even after I told them about it.
Location and price keep me coming back. OH and they have some of the best body lotion anywhere!
February 22, 2013
Rated 4.0 out of 5.0 by ChrisUR Nice hotel at Times Square
Clean rooms. Good breakfast. Would recommend for business.
February 20, 2013
Rated 5.0 out of 5.0 by FEMAemployee Super Staff
The staff at this hotel was outstanding, the front desk, breakfast ladies, maintenance--everyone. I stayed for three months, and I am still amazed at how the staff interacts with tongues from all over the world. I consider all of them to be my friends.
The rooms are small, but it was about the best value for NYC.
For a long-term stay, it would have been nice to have a microwave and refrigerator.
February 20, 2013
Rated 4.0 out of 5.0 by Joseph1954 excellent value
Entire staff seems ready to please at every step of the way. The Breakfast team was especially wonderful and was the front desk staff.
February 18, 2013
Rated 5.0 out of 5.0 by Tzachi Simply great
Simply great stay (short but very comfort and very nice)
February 17, 2013
Rated 4.0 out of 5.0 by Jackie50 Very clean rooms good service
Enjoyed our stay, despite cold weather and snow staff were helpful and went the extra mile.
February 13, 2013
Rated 4.0 out of 5.0 by Ravi3691 Excellent Location and Guest service
The Hotel Room is comfortable.Serice is excellent.The Hotel is located near to Time Square and hence easy and convenient to move around for Touriest.
Value for Money.
February 9, 2013
Rated 5.0 out of 5.0 by Charshell Great hotel for the price and location.
The staff at this Holiday Inn Express was excellent & very friendly!! Breakfast was unbelievable for being included!! The only problem we had was our shower did not put out HOT water. It was more lukewarm and in the winter you want HOT. We did let the front desk know, but it was not addressed, but it really wasn't a major issue. We would definitely stay here again!!
February 8, 2013
Rated 5.0 out of 5.0 by conga reception staff
the staff at the hotel where awesome , friendly and very helpfull
February 3, 2013
Rated 5.0 out of 5.0 by captrev Enjoyed our weekend
This is a great location and value near Times Square.
February 1, 2013
Rated 4.0 out of 5.0 by Stephanie777 I Was Annoyed But I'll Still Come Back:)
Rooms were small but so it goes for NYC. I hate that there is no real glassware in the rooms...plastic cups for water and styrofoam for coffee. Bed smelled a little sour. The elevators were PAINFULLY slow.
Free Breakfast was a bonus.
Staff was great. Location was perf.
January 30, 2013
Rated 5.0 out of 5.0 by KTM93 Lovely staff, quiet and comfortable room
I am so happy to have found Holiday Inn Express, near the Port Authority and theatre district! The room was lovely and well laid out with very nice bed and storage and bathroom.
The staff was so friendly and helpful.
I am looking forward to my next visit! Thanks so much~
January 28, 2013
Rated 4.0 out of 5.0 by Ron4354 Great front desk & breakfast room staff
The staff at the front desk knew my name after only 1 day staying in the property. They were very friendly & always willing to go the extra mile for anything that I needed. Great folks!!!!!
January 28, 2013
Rated 5.0 out of 5.0 by BGMadonna Excellent value for the location!
We had to find a hotel at the very last minute and this hotel was the first hotel that I could find and was a fabulous location. We had already spent 3 nights in NYC at a less that par hotel and when we were faced with spending an unexpected 4th night in NYC we feel so fortunate to have found this hotel.
January 27, 2013
Rated 5.0 out of 5.0 by Beaners Great Place!!!
Great location,staff very friendly and just overall great Hotel!!!
January 26, 2013
Rated 5.0 out of 5.0 by cablechick Exceptional staff, clean room for great price
The staff sets this property apart from others. The beds were comfortable and room was clean (small but in NYC most are small). Price was great & breakfast was decent. We did have an issue with a missing piece of luggage which the staff was able to track down as someone had the wrong one and didn't realize until they were at the airport. The hotel did right by us on this and management was great to deal with & we got the piece back with everything in tact & the hotel comped our room for the trouble. All in all this is a really great place to stay in NYC.
January 26, 2013
Rated 5.0 out of 5.0 by Eddie65 New York escape
Convenient location. Good value for money. Great front desk staff. Bit cramped but to be expected from New York city.
January 25, 2013
Rated 5.0 out of 5.0 by RobinA Super clean; great staff
This hotel was located just where we wanted to be - walking distance from Penn Station and walking distance from Times Square. I am picky about cleanliness and it was VERY fresh and clean, the bathroom, linens, etc. It was quiet, safe and cozy. Hotel staff got us checked in early and stored our luggage on the last day so that we could get around without lugging it with us all day. Great value; great location.
January 18, 2013