Rated 4.1 out of 5 by 321
Rated 5.0 out of 5.0 by Loborun1 Clean, warm and conveniant location
our stay was only one night, the room was clean and comfortable. The staff especially the desk front desk persons were very helpful, friendly and professional. The hotel location puts you in a very convenient location for just about anything you want to see or do. Breakfast was simple but very good.
December 13, 2013
Rated 5.0 out of 5.0 by Ariadnee70 Great location
This hotel was in a great location! We were only a few blocks from all of the big attractions. They also had a wonderful complimentary breakfast bar!
December 12, 2013
Rated 4.0 out of 5.0 by Berrys HI Stay
We had a super stay on 8th Dec for 4 nights. Everyone complains about the size of rooms, ours was perfectly fine. The lift was very quick and never had a problem with it being slow. The staff were friendly and helpful. If I had to make one little complaint it was the location of the reception...not a good layout downstairs, but that can't be changed so it's not a complaint really! Breakfast cinnamon buns were delicious, it was a bit of a squeeze getting breakfast but again who cares, we took it up to our room anyway.
Overall for the cost I really recommend staying here, fabulous location on 5th avenue.
December 12, 2013
Rated 5.0 out of 5.0 by TravelMom04 Excellent Location: a real gem
We were very impressed with the hotel. Location is fantastic. We were able to walk everywhere with 2 children (5 min to Times Square, Rockefeller center and shopping). I know New York has small rooms, so my expectations were low, but I was actually pleasantly surprised at the size of the room. Small, but for New York City: bigger than I expected. The staff was very friendly. Our room was ready when we arrived at 2:00, so easy check-in and check-out. Our room was quiet and comfortable. Breakfast was very good and free wi-fi. I honestly have no complaints.
Thank you for a wonderful stay. We would stay here again.
December 11, 2013
Rated 5.0 out of 5.0 by Ginger02 Very clean and cozy
The staff was kind and always with a smile. They were helpful and accommodating with all of our needs and questions.The staff even arranged a car service to take us to the airport. The driver was also very personable and helpful. The room was cleaned and stocked with fresh toiletries daily. Breakfast Bar had a nice selection for adults and children. The location was perfect walking distance to Times Square and Rockefeller Center.
December 9, 2013
Rated 3.0 out of 5.0 by SAHDdad smelly bathroom
Towels smelled like tobacco smoke and the shower curtain was sour smelling. ( like an old mop bucket ) The breakfast could should be changed daily instead of the same old, day after day. Great location though.
December 9, 2013
Rated 5.0 out of 5.0 by reymarc615 Awesome Stay
I highly recommend this hotel especially if you are staying in New York City. For the purpose of my visit, the hotel was superb. The breakfast was satisfying. The walk in NYC to and from my training was excellent.
December 8, 2013
Rated 5.0 out of 5.0 by RichJL Fantastic value in Times Square
The hotel is in a perfect location close walking distance to Times Square, Rockefeller Center, Central Park and more, without being right in the middle of the hustle and bustle. You won't find a better hotel value in the area that is safe, clean, reliable, and helpful and family friendly staff. Nice complimentary bfast in the mornings. The rooms are a little small, but this is New York, so was expecting that. I could have paid a couple hundred dollars more per night if I wanted a little more space, but that wasn't important. We will stay here the next time we visit.
December 3, 2013
Rated 5.0 out of 5.0 by KatieJane62 Thanksgiving Holiday
We had a wonderful stay for 2 nights over Thanksgiving. The room was very clean and the staff very friendly. They held our bags for us both upon arrival and departure since our train times didn't match up with check-in / check-out times. The breakfast was just as expected although very crowded. I was glad I had read the reviews and knew that the rooms were small so we were prepared. For the amount of time we spent in the room it worked well for the 3 of us. Very quiet for sleeping and within walking distance of Times Square, Rockefeller Center, 5th Avenue, Macy's Parade Route and so many stores and places to eat! We would stay here again !! Thanks to the staff for the great service and for working over Thanksgiving for us !!
November 30, 2013
Rated 4.0 out of 5.0 by Judy1981 Our thanksgiving experience
Overall I would recommend this hotel and possibly even return. Nice clean rooms, and staff was ok too. My only gripe truly is that driving into the city a $35 parking fee was applied to our room per 24 hours. Sounds good right? Except the "voucher" they give you when we checked out didn't cover the cost of parking. Hardly!!! $128 later and a whole bunch of "I don't knows" from the front desk I finally gave up and left.
November 30, 2013
Rated 5.0 out of 5.0 by cathyreg204 you will be suprised
Overall excellent location, rooms cleaned and service wondergul
November 30, 2013
Rated 1.0 out of 5.0 by Guaro Good location poor hotel quality
Although the location of the hotel is really good, the room and accommodation for the prices are very bed.
November 27, 2013
Rated 5.0 out of 5.0 by foo13 Location,Location,Location
Great place to stay wish they were on points break.
John from Point Pleasant NJ.
November 21, 2013
Rated 4.0 out of 5.0 by morgs59 Excellent Location
We had 3 nights in this hotel and found the room to be clean with a comfortable bed and relatively quite on the 10th floor. The room was not large but that's not too important as we were out most of the time with major attractions in easy walking distance such as times square, the theatre district ,Rockefeller Centre ,Central Park and many more. The included breakfast was adequate and the all day tea and coffee handy when coming in from time exploring. Staff were cheerful and helpful, booking taxis if required and storing luggage after checkout. We would use this hotel again,
November 18, 2013
Rated 1.0 out of 5.0 by mickey28 Small Room Bad Shower with lots of issues!
I asked for my drain to be unclogged.
After I got back same issue and poor water pressure.
A broom closet is bigger then my room.
Being a plat member I had to call down for late check out on the day I was checking out.
Plus no upgrade.
November 12, 2013
Rated 4.0 out of 5.0 by Aaron1234321 Good hotel just 1 1/2 blocks from Times Square
Pricy for a Holiday Inn, but cheap for Manhattan. Overall a good experience. Front desk associates were pleasant, breakfast was decent and great for grab and go. The only knock would be that my room smelt a little musty from either the AC unit or the carpet and that there is no gym or pool.
November 2, 2013
Rated 4.0 out of 5.0 by Linuxarvind Overall it was value for money deal
I stayed with family - it was a good location from commuting perspective. No fancy frills and exotic place but a decent place to stay within the walking perimeter of Time Sq and Empire State Building.
October 27, 2013
Rated 5.0 out of 5.0 by ARad Enjoyed our stay!
My husband and I stayed at the Holiday Inn 5th Avenue during our fall vacation. We loved being only 2 blocks from Times Square. The hotel is clean, the breakfast was great, and the staff was friendly.
October 26, 2013
Rated 5.0 out of 5.0 by mrscoors Great place to stay!
This is my second stay at the Holiday Inn Express Fifth Avenue ~ it's a great place to stay, within walking distance of all the things you might want to do or see. Staff is very helpful. Must say their beds and the pillows are the best I've ever slept on. Would highly recommend.
October 23, 2013
Rated 5.0 out of 5.0 by AGGonzalez Holiday inn in the heart of New York
The most important was the location and price... because is in the heart of NY. Was great experience for me.
October 23, 2013
Rated 5.0 out of 5.0 by daniel1 great location
staff was great, needed a car to the airport ,on time and right out front,did not need to ask for anything, good location,would come back
October 20, 2013
Rated 1.0 out of 5.0 by Alsehli The worst acommodate in my life
very small room. Can't even move. No lobby . The reception and breakfast dinning is togather. Elevator out of service . Bulding is too old. The garbagges infront of the enterance of the hotel. I swear. The worst night i had it in my life.
October 19, 2013
Rated 4.0 out of 5.0 Great Location and Good Service
We stayed here for our 10th Anniversary, it was central to everything we wanted to see and do. The staff was friendly and courteous, the rooms were large for the area. Our room was on the 9th floor (was expecting a higher room as requested but nothing would have been available until a bit later in the day), it was very quiet even though we were agaist the stairwell. We did not eat breakfast there. The vending machines were not working and we wanted water, we were told to go down the street. I was not walking down the street to get this, it could have been offered to us instead. Upon checking in we were given 1 bottle of water, water is not that expensive a bottle of water each would not have been too much to ask for. Overall they stay was good and we would stay again and bring our own water.
October 15, 2013
Rated 1.0 out of 5.0 by theriver Disgusting
The mattresses in our room sunk in the middle. The pillows had no consistency. The rugs were filthy. I was up all night. I will never stay there again
October 13, 2013
Rated 1.0 out of 5.0 by Alsehli The worst hotel I stayed in my life
Old and small hotel. Receptions with dining room together. Very small room. I can not move in. The Elevator was out of service . From the first impression I felt uncomforte , I forgotten my wire iPhone and adopter. I came to the hotel in the same day. They said nothing find!! In general it was a very bad memory. I moved directly to intercontinental Times Square was excellent
October 10, 2013
Rated 4.0 out of 5.0 by JimNH A good choice for downtown Manhattan
A bit less expensive than Times Square, but very convenient to Grand Cental Station, Rockefeller Center, Times Square, the subway, and even Central Park. A great location just off of 5th Ave.
Room was small, breakfast room very croweded in the morning, but the room was clean and comfortable otherwise, and the staff was very freindly. Don't expect a view out of the window.
We will definitely stay here again.
October 10, 2013
Rated 3.0 out of 5.0 by Kim147 Great Location!
This hotel has a great location, close to everything downtown. It is clean and good value. We did have a couple problems during our stay - there weren't enough towels or blankets in our room so we had to call for more. The front desk also refused to call me a taxi so I had to stand on the street for over 5 minutes waiting for one to drive by. I have stayed in MANY hotels and never has one ever refused to call me a taxi to go to the airport. I was definitely NOT impressed with the lack of willingness to help. The hotel is not on a major street so it's not like there's hundreds of taxis driving down the road all the time.
October 8, 2013
Rated 4.0 out of 5.0 by Husky54 Great Stay, Comfort and Location
1s time to NYC and enjoyed our stay at the Express. The location was perfect, and the staff were friendly and accommodating. Would certainly recommend and would go back.
October 7, 2013
Rated 5.0 out of 5.0 by Dee748 Great location
Two blocks from Time Square and close to many area attractions including the theaters. Easy to walk everywhere and safe. Bed was comfortable, room is small which is to be expected. Hot breakfast with a good variety of items. Staff was very cheerful and helpful, no problem getting an hour extension for checkout. We were on the 16th floor and rarely had to wait for an elevator. Would definitely stay here again.
October 7, 2013
Rated 5.0 out of 5.0 by Ralitsa Fabulous hotel
We stayed here for 2 nights using my reward points and this hotel is perfect for a city break. Great location, great breakfast, unlimited free coffee, comfortable beds. The room was a bit small but we did not spent much time there so it did not bother us. All in all very good and I would stay again!
October 5, 2013