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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: MIDTOWN MANHATTAN
  • Distance From Hotel: 0.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 11:00 AM

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 21

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:7
  • Service Animals Allowed

Languages

Languages

  1. German
  2. English
  3. Spanish
  4. French
  5. Hindi
  6. Italian
  7. Hebrew
  8. Chinese

Pet Policy

Pet Policy

Pets allowed. We charge a fee of USD 50 plus tax per pet, per night. This charge is non refundable. Housekeeping services may not be provided to a room where the pets are uncaged. A contact number is required, in the event of noise created by the.
Pet fee amount  50.00  USD  per night

Parking

Parking

  • Car Parking Available
  • Self-parking is available around the corner at Central Parking on West 46th Street between 5th and 6th Aves. Cost is $35 per 24 hours for cars only. Vans and other SUV types will have an extra charge. As a guest of the hotel you will recieve this rate.
  • Daily Parking Fee ( 35.00  USD)

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Suites,Business Center

Facility

Facility

  • Hotel renovated inFebruary 01, 2012
  • Total number of rooms:125
  • Total number of suites:3
  • Total number of rooms with only one bed:75
  • Total number of rooms with only double beds:50
  • Total number of non-smoking rooms:113
  • Total number of rooms for the physically challenged:7
  • Interior corridor
  • Total number of floors:22

Enjoy a Calm, Peaceful Haven in the Heart of NYC

You are a part of it all when you "Stay Smart" at the Holiday Inn Express® NYC hotel on Fifth Avenue. Our contemporary high-rise is centrally located, so you're steps away from Times Square and Rockefeller Center. You'll be close to Grand Central Station, subways and major airports.

Business visitors appreciate that Edison Learning, NBC, IBM, McGraw Hill, Microsoft, Morgan Stanley, Bank of America and Verizon are all within
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Enjoy a Calm, Peaceful Haven in the Heart of NYC

You are a part of it all when you "Stay Smart" at the Holiday Inn Express® NYC hotel on Fifth Avenue. Our contemporary high-rise is centrally located, so you're steps away from Times Square and Rockefeller Center. You'll be close to Grand Central Station, subways and major airports.

Business visitors appreciate that Edison Learning, NBC, IBM, McGraw Hill, Microsoft, Morgan Stanley, Bank of America and Verizon are all within walking distance of our location in Manhattan near Times Square. Our hotel's guests can stay productive in our 24-hour business center with copy, fax, printing and computer services, as well.

Whether you catch a live filming of the David Letterman Show or Good Morning America, visit the Modern Museum of Art, browse the shops on Fifth Avenue or see a show in the Theater District, our Holiday Inn Express® NYC hotel on Fifth Avenue is located near the best of Manhattan and Times Square. Our hotel's guests can go skating at Rockefeller Center, stroll in Central Park or Bryant Park and shop in the Fashion District.

You'll take delight in magnificent, skyscraper views, our impeccable customer service and terrific, complimentary amenities. Take advantage of our free, hot breakfast bar. Everyone's a star at our Holiday Inn Express® NYC hotel. With a name you can trust and a price you can afford, we'll indulge you with a practical and convenient stay.

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Features
Tucked away on 5th Avenue, this Holiday Inn Express® NYC Hotel offers an excellent location near some of New York's best businesses and attractions, including Broadway and NBC. Holiday Inn Express Fifth Avenue is a perfect place to stay if you are headed to New York City for the Toy Fair.

Guest Reviews

Rated 4.1 out of 5 by 1128 reviewers.
Rated 2.0 out of 5.0 by Poor Service I recently travelled to New York in May/June 2014 and I have to say that the service at the Crowne Plaza hotel seems to be lessening. We stood in line where the IHG clients would register and check in (as the sign indicated) and after about 10 minutes no one served us, then an employee who was working at the main desk rudely told us as you can see no one is here so stand in line like the others to check in. No good paying customer deserves that attituide. What advantage is it to be a IHG member? Another incident was room service--on two occasions we couldn't reach room service, line was constantly busy so had to go to the lobby/bar and order our food, wine etc. and bring back up to room. June 22, 2014
Rated 5.0 out of 5.0 by Whats up with the washcloths? Great location, love the back entrance away from the busy sidewalk. Clean rooms, all you would expect in a four star hotel. Helpful staff. The breakfast options were great although expensive. Couldn't understand the lack of washcloths in the rooms. We had 8 people in 2 rooms for 10 days and were provided 1-2 per day and had to call for more every day. Otherwise great. June 21, 2014
Rated 1.0 out of 5.0 by dirty bathroom their was a small flying bugs in the bathroom , and i complain regarding that and no body solve the issue. they offer me a room change but i refused because i had a lot of luggage with me and i don't want to waste my time moving my luggage. I request a double clean but no body came to clean the bathroom. June 21, 2014
Rated 4.0 out of 5.0 by Great location -- bring your own toilet paper Four old friends met in New York to celebrate the life of one of our members who received a liver and kidney transplant exactly 6 months ago. The Crowne Plaza was an awesome location, and our room was plenty large to accommodate the four of us and our luggage. Our only issue was toilet paper -- one roll just isn't enough for four women!! We called for an extra roll each day -- but we finally went out and bought our own because response was so slow and the need was immediate. June 20, 2014
Rated 3.0 out of 5.0 by OK Free wifi for IHG guests unreliable. Room either too hot or too cool. Restaurants very expensive, service in the lobby restaurant was indifferent. Housekeeping good. Good location, quiet, central. June 20, 2014
Rated 4.0 out of 5.0 by Great location We had a great time in NY the hotel was very clean, the maid was very helpful as were the reception and valet staff. When we arrived one of our rooms wasn't ready but we were given $60 in drinks vouchers which helped kill an hour, I had priority club membership which gave me free wifi and gym access, well worth investigating if not an IHG regular. Our room was spacious and clean but the bathroom, in particular the bath and shower needed updating, the shower head was coming away from the wall and the plug didn't allow the water to drain away quickly enough. We did have noisy neighbours on a couple of occasions but they did not carry on too late, The bed was huge and very comfortable, after a long day sightseeing/shopping/eating/drinking I was asleep in seconds! I would stay here again June 19, 2014
Rated 5.0 out of 5.0 by small rooms but overall great experience The room was small and it did NOT have a coffee maker. For the amount that you pay, you should at least get free coffee in the morning! The rooms were very clean and the beds were very comfortable. The best part about the stay was location, location, location! The concierge was VERY friendly and helpful. I would highly recommend this hotel! June 19, 2014
Rated 3.0 out of 5.0 by Great Location Hotel situated in a great location with an excellent Bar area overlooking Time Square. Check-in for myself was a very poor experience, with the staff keen to talk with each other rather than the customers in front of them. June 18, 2014
Rated 5.0 out of 5.0 by Great weekend stay I asked for an upgrade to a corner room which was granted. The accommodations for a NYC hotel room are more than spacious and fulfilled all our needs. The room was spotless. The wait staff at the lobby bar area were extremely nice and efficient and you can't ask for a better midtown location. Overall, an excellent experience. June 18, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great location This hotel is a perfect location and great security, excellent beds and good size rooms and bathroom. Friendly staff. Would stay here again. June 18, 2014
Rated 5.0 out of 5.0 by Great People and wonderful room Our first visit to New York was off the chain!!!!! the front desk person" Erica" was awesome...I don't know if we were looking lost and nervous,but after we had finished registering we were laughing and she was giving us places to visit to eat,Ms Erica made us feel so good and we really thank her for that.Each day no matter what time of day the employees would always greet us and say hello and do it with a pleasant smile..The room was very clean EVERYDAY!!!!!...Thank you Ms Erica and Crowne Plaza for making our vacation a memorable one.......God Bless June 17, 2014
Rated 2.0 out of 5.0 by Very disappointing The only thing decent about this hotel is the breakfast buffet -which had a nice varied selection . The room was not well cleaned, it was incredibly noisy. It often took ten minutes to reach the front desk from the room phone and the guest services line was never answered. It took three hours of repeated calls to ask for someone to shut down the party in a nearby room which never happened, and the ear plugs I requested were never delivered. The room bill still included internet charges and finding a bell man to get a taxi was non existent. This is not a four star hotel. June 16, 2014
Rated 5.0 out of 5.0 by New York Getaway Wonderful experience right in the center of Times Square. June 16, 2014
Rated 1.0 out of 5.0 by Girl Scout Experience This was a Girl Scout trip. We made reservations 3 months ahead of time and explained we would have 8 teen girls & 2 adults and that the rooms needed to be together so that we could keep tabs on the girls. They said they would make a note and have all the room together. When we arrived, the rooms were not ready, however the desk clerk reassured us the rooms were together and were in fact side by side. We went to our Broadway show and returned. Only 2 rooms were ready @ 5:30 p.m. 3824 & 3825. We were told the third room 3806 was close. First, 3824 & 3825 are not next to each other, and not even across the hall from each other, they were separated by3 rooms. Not too bad. 3806 was the opposite direction off the elevator around the corner from the other 2 rooms and at the opposite end of the building. NOT CLOSE at all. The manager could not change or resituate us to be closer. They claim they were not aware because the reservation was not flagged in their system. She could not explain the desk clerks comments. It was very aggravating. We were stuck. We could not change hotels. We had to go with it, but it was definitely not what we had requested, had been told we would get, or per GS recommendations. I asked we could have ensured our requests were being addressed in the future and was not given any assurances or recommendations. In addition, the rooms were not all that great. Bathroom was dirty, the vent fan did not work. The cable tv did not get major networks. The outlets in lamps for plugging in phones, etc. would not accommodate plugs. We had to lay lamps down to plug in chargers. June 12, 2014
Rated 5.0 out of 5.0 by Wonderful Experience! From the moment we entered the hotel, we were treated very well. Adaliz, was a very resourceful individual with facts about the hotel, it's services and New York tips. Everyone was friendly and you were made to feel at home, whether it was the maid, a purchase at the Morning Coffee Stand or Adaliz at the front desk who was sterling. You are fortunate to have her as an employee! Our views of the Hudson were fantastic. The Health Club with it's swimming pool, offered me a chance to exercise off all of the great food that we ate in town. June 12, 2014
Rated 2.0 out of 5.0 by Issues The TV didn't work for all of the stations especially the local NBC affiliate. The shower was spraying water all over the place in the shower. The ceiling was damaged because of this leak. Second time staying here and not impressed this time around. June 11, 2014
Rated 4.0 out of 5.0 by Food Service in the Restaurant The food service we received while our stay was excellent. The chef took his time to ensure our needs were met. Our food server "Keon" was awesome!!! The restaurant managers were all very attentive. June 11, 2014
Rated 5.0 out of 5.0 by Wonderful Location & Beautiful Room An exceptional hotel located in the middle of Times Square. We had a lovely stay here and would recommend this to others styaing in NYC for the first time. A nice touch was that we had a little welcome hamper in our room as it was our honeymoon. A+! June 10, 2014
Rated 4.0 out of 5.0 by Great location, nice-sized rooms We booked two rooms here for a party of four and had easy access to Broadway, Rockefeller Plaza, and Central Park. The staff were very courteous. Rooms were roomy for New York City and a good value. We were unable to get two double beds in each room, so two of us (parent and adult child) had to share a king bed, which ended up being o.k. Another drawback was the lack of washcloths in the bathroom. We called housekeeping to advise them, and then two hours later (after midnight), someone showed up at the door with toilet paper! The next day there were washcloths in our room. June 10, 2014
Rated 5.0 out of 5.0 by mike platium member we use to go to nyc monthly on business and for pleasure, but we havn t been their for years. we had a great experience everyone went out of their way to make us feel at home. the only small problem was the concierge booked the wrong restaurant location and the wrong night however the restaurant took care of us. my wife is looking forward to going back. we live in fl and miss the hubbub on a big city. great location too. June 10, 2014
Rated 5.0 out of 5.0 by Exceeded my expectations We checked in very late and our room was given away, so we were re-accommodated free of charge, on a higher floor with free wi-fi and complimentary breakfast... Superior service, I will definitely return and recommend this hotel to everyone who wants a seamless stay in New York City. June 10, 2014
Rated 4.0 out of 5.0 by good for my needs i travel to NY frequently for business. Prior to my business travel I lived in Manhattan and Brooklyn for 12 years, so you can imagine that I was a little hesitant to stay in a hotel in the middle of Times Square. But overall, I'm pleasantly surprised. My main reason for choosing this hotel is the NYSC located inside. It's free if you sign up for the rewards program, and having a real gym with classes is much better for keeping up with my fitness while I am away from home. Otherwise, I'd say the hotel is on-par with other main hotel brands. The rooms are very clean, if a bit worn, and the bathroom amenities are good. The staff is really quite friendly and attentive. And for being often crowded and hectic, the elevators are sufficient and quick. And honestly, being in Times Square isn't so bad. You can avoid the crowds by exiting out the back and walking toward 8th avenue. And there are a lot of reasonable restaurant choices close by in Hells Kitchen. I hop on the C/E to get to work on 34th street quickly. And mind it so little I choose to stay here rather than the Marriott one block from the office. Really, i do this all for the gym. If that's not your thing, you could probably save a couple bucks staying elsewhere, but overall I really enjoy this hotel. June 10, 2014
Rated 5.0 out of 5.0 by Enjoyment at the Crown Plaza My wife and I have stayed numerous times at the Crown Plaza. We are never disapointed with our stay. June 9, 2014
Rated 2.0 out of 5.0 by Bad Experience all Around The rooms are awful. Dirty, smelly, and so dated. It's hard to believe that much money and they can't fix up their rooms or get staff that actually disinfect the place. June 9, 2014
Rated 5.0 out of 5.0 by Large comfortable rooms. We had a great room. Large for the middle of Manhatten and quiet cnosidering we were in Times Square. The only issue we had was that the tub in the room was in very bad need of an upgrade. June 9, 2014
Rated 5.0 out of 5.0 by Convenient location and good value We stayed at the Marriott Marquis last year and decided to try another property nearby at lower price. Room rate we selected included breakfast and found that to be a great benefit. The room was a little less luxurious than the Marriott, but found the location to be equally convenient to Broadway shows and very close to the subways. Overall, a great experience and look forward to our next visit to Manhattan. June 7, 2014
Rated 5.0 out of 5.0 by Confortable . Great experience They give me un upgrade . The room was perfect, nice view from the 44 floor. The woman who speaks spanish at the front is very nice, polite . perfect location June 6, 2014
Rated 5.0 out of 5.0 by Three points: service and room comfort 1. Special mention to Mr Carbajal Front Desk Manager for his attention and kindness. 2. Sounded weird a charge of $ 6 for receiving and delivering to my room a shoe box delivered to the hotel, in a total bill of $ 3,500. 3. As already commented before in previous stays, I regret the small size of the room closet, specially for a couple longer stay (8 nights). I had asked for a room with a larger one in my reservation requests. June 6, 2014
Rated 5.0 out of 5.0 by Beautiful room, comfortable bed, great service and outstanding beeakfast Said it all above. Perfect location for midtown, theater, restaurants and fun!!! June 6, 2014
Rated 3.0 out of 5.0 by Good place to stay if you want to be in the heart of Times Square! Right on Times Square! Bed very comfortable! Clean Room! Price is high for what you get (no refrigerator in the room), (no extras in the room for almost $400.00 a night)! The morning that we were leaving we decided to have breakfast in the hotel and when we walked into the dining room the hostess started pushing the breakfast buffet on us (which is small). So we chose the the buffet (without asking the price, who would think it would be high, our mistake)! When the bill came it was over $65.00 for breakfast (lesson learned), way, way, way overpriced! Anyhow, if you have cash to burn and location is important to you then this is the place to stay. We really didn't have any customer service issues so we can't give you a yea or nay on the quality of that. June 6, 2014
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