Rated 4.1 out of 5 by 324
Rated 5.0 out of 5.0 Great place to base a NYC trip
The hotel is in an excellent location, off 5th Avenue close to Times Square and if you know the way in through Met Life Building very close to Grand Central Terminal also. The big problem is breakfast. The seating area is effectively the check-in desk and the area is far too small. Finding a seat is almost impossible and the tables are crushed together. So don't even try frankly - you are in NY head out to a diner for breakfast and get the real NY experience. But don't let that put you off, it's a fine place to base your NYC break.
August 26, 2014
Rated 5.0 out of 5.0 by Mariana75 Servicio Excelente
Me hospede por negocios durante una semana en el Holiday Inn Express NYC Fifth Ave. Me ha dejado gratamente sorprendida la calidez del personal y lo dispuestos que están para apoyar a sus huéspedes en lo que necesiten. Nunca antes me había hospedado en un Holiday Inn, sin embargo después de esta experiencia lo recomendaré ampliamente por su ubicación, prec io y servicio. Lo que puede mejorar: la calidad de los muebles en la habitación, las camas deben ser cambiadas de forma urgente, ya que el descanso no es muy bueno. La iluminación en la habitación debe mejorar también.
August 25, 2014
Rated 5.0 out of 5.0 by CruiseBound14 Great Location for Visiting Manhattan
Spent 3 nights at the HIE Fifth Av. location for a mini vacation. The staff was great with any requests I had. I asked if I could leave my bags after checkout until my train left at 3:30pm with no problem.
The breakfast is the usual HIE fare with eggs, sausages, bacon, dry cereals, fruit and the cinnamon buns. There appeared to be a problem with the power to the breakfast area one morning, but there were actively working on it when I was there. Had a late day coffee, each day I was there, with lots of creamers/cups/lids to use. Not always the case in other HIE I've been at.
The rooms are pretty small, but comfortable. I don't watch TV so it might be awkward to do so for more than a couple of people, as you would have to be in bed to do so. The work desk was a little high for comfort, but good. There were electrical plugs on 2 of the lamps, but none available near the nightstands. Would be nice to be able to plug in my phone on the bedside table instead of the work desk.
Subway entrance about 1 block away, and the staff provided me with a handy subway map, and explained how the system worked. It's actually a pretty slick method of letters and numbers, that impressed me. Being a newbie to the the system I was darting around the city with ease.
August 25, 2014