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Rated 4.3 out of 5 by 483 reviewers.
Rated 5.0 out of 5.0 by Helpful and attentive staff I would like to commend Farrell, Josh, and Juan at the front desk for their warmth and attentive service. Always we were greeted by name and welcomed. As well, Jon and Farrell and Edith kept the breakfast room moving with plenty of food and clean places to sit. July 2, 2015
Rated 4.0 out of 5.0 by Good breakfast at fair rate for NYC Small room (typical for NYC), but well configured. Could have been cleaner and quieter, but modern and well maintained thus far. July 1, 2015
Rated 4.0 out of 5.0 by Nice stay. Great Front Outdoor Area. Staff was friendly and my room was clean and quiet. Easy and fast check-in. Only issues were with internet and elevators. Plan to bring your own mobile wifi hotspot. The elevators (there were two) were quite slow for the amount of people staying at the hotel, so I opted for the stairs. Great little exercise to be honest. June 30, 2015
Rated 5.0 out of 5.0 by Great hotel and location The rooms were clean and cozy. They are well designed to help add space and efficiency. We had a great view of the city, walking distance to restaurants, bars, Times Square, and the subway, and the staff was very attentive and friendly. I will absolutely stay here again. June 30, 2015
Rated 4.0 out of 5.0 by New York Three women traveling alone and felt safe in the hotel. All staff were very friendly and helpful. Breakfast was chaotic as there were many people trying to get breakfast at the same time and very little room. We just took it back to the room. Staff were great to help us with directions. They also gave complimentary water each day for us to take. June 30, 2015
Rated 4.0 out of 5.0 by served its purpose As suggested by the survey my over all experience was good. There are a few issues I would like to mention. 1. The amount of IHG points and cash required to stay at this hotel did not meet my expectations of the hotel. 2. The rooms were way to small for double occupancy. Barley any room to move passed each other... no exaggeration!!. 3. The front will direct you to off street parking where they will provide you with a voucher for free parking for 24hrs. What they failed to tell me was that it was free if parked for 24 consecutive hrs. If you parked and left the lot after lets say 2-3 hrs for example, you'd have to pay for that duration. I would have liked to have been given that piece of information... The breakfast was good though it did get pack in at certain times. everything was clean and pleasant. it was two blocks away from the cruise pier which allowed us to look around check things out as far as where exactly we needed to go for boarding. It's Within blocks of the intrepid museum and walking distance to time square. June 28, 2015
Rated 5.0 out of 5.0 by Excellent Location Had a great stay at this hotel. Walking distance to Times Square and Central Park if you don't mind walking a lot it's great. Went to see Jon Stewart and this hotel was very close to the studio. Lot's of great restaurants on 9th. Clean hotel, staff were very attentive and kind. I would stay here again in a heartbeat. Rooms are quite small but that is too be expected. June 26, 2015
Rated 4.0 out of 5.0 by Good Stay Friendly staff, good stay, comfortable rooms - got the Times Square view - but not value for money June 26, 2015
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