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Rated 4.3 out of 5 by 540 reviewers.
Rated 2.0 out of 5.0 by bad service when checking in The experience could have been handled better at check in . October 2, 2015
Rated 1.0 out of 5.0 by You Get What You Pay For Clean room; comfortable. Very good breakfast. Good location for touring Manhattan. Poor fitness center; small, no upper body exercise equipment. Our room keys twice failed to work but the staff did not view this as a problem. It WAS a problem for us going up and down the elevator to get new room keys. September 30, 2015
Rated 5.0 out of 5.0 by Pleasant greeting, clean spaces This is a clean and welcoming HI Express on the far West Side of Manhattan. My only negative experience was hearing noise from the street until the wee hours of the night. Otherwise, everything was efficient and immaculate. September 30, 2015
Rated 4.0 out of 5.0 by Great staff, nice rooms, let down by poor breakfast The hotel is located in a quiet location, and was close to my conference venue. The front office staff were excellent! right from a very efficient check in to giving tips on where to shop, have a meal and watch a game. The room was spacious by Manhattan standards, and the cleaning crew were efficient, and unobtrusive, plus the variety of TV channels available was impressive. All in all I had a great experience except for the breakfast which had limited options, and for me the powdered eggs were horrible. I recommend this hotel, but would advice taking the bed only option and seek breakfast at the diners within close proximity of the hotel. September 29, 2015
Rated 5.0 out of 5.0 by My Go To Hotel This has become my go-to place when I need to stay in Manhattan. Good location, great staff, good rooms and reasonable price. The only issue with this stay was that the wi-fi logged me off far more than usual, but in the grand scheme of things it wasn't that big of a deal. Plus the staff that checked me in was awesome! They were in great spirits, which lifted mine after a day of travel. September 27, 2015
Rated 5.0 out of 5.0 by Great place to stay! Was in Manhattan for a long weekend getaway and thoroughly enjoyed this hotel! Rooms were nice and clean, the staff was friendly and helpful and breakfast provided was very good! The location was also good, very convenient to Times Square, Central Park, etc. I would highly recommend! September 24, 2015
Rated 4.0 out of 5.0 by Comfortable Below our expectations for the price . The reason for choosing your hotel was for the central location , enable us to get to Time Square easily . September 23, 2015
Rated 4.0 out of 5.0 by centrally situated hotel hotel was perfect for our short stay in NY. Close to the cruise terminal and Time square. September 23, 2015
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