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Rated 4.2 out of 5 by 303 reviewers.
Rated 5.0 out of 5.0 by Great area. Staff where very helpful, parking is a block away but that's parking in NY city. September 8, 2014
Rated 4.0 out of 5.0 by Comfortable room and great hotel Nice stay in Midtown, with easy access to everywhere. The room was very clean and comfortable. The staff was great and helpful. Our room was on the 2nd floor and facing the street which was a little bit noisy at some times... but there not many traffic in this part of the 48th street. I would recommend to stay in this Hotel. September 5, 2014
Rated 5.0 out of 5.0 by Very comfortable bedding First, an especially big Thanks to Ashley at Reception - although our 2 rooms weren't ready when we arrived, Ashley completed the checkin so when we returned late that evening - we just picked up the keys and went to our rooms. She also requested they be on the same floor (which we had hoped for). 2) Big Thanks to Luis - he upgraded both our rooms to the 10th floor - a really big bonus to me as my one request was a quiet room. The room was very clean September 4, 2014
Rated 4.0 out of 5.0 by Convenient place to stay Close to Javitz Center Clean room and nice service Fair price with free internet September 2, 2014
Rated 4.0 out of 5.0 by Great location, breakfast is a mad house We stayed here for 10 nights when looking for an apartment to move to. The location of the hotel is great for tourist and is close to tons of restaurants and bars. The staff was super friendly and helpful. Two downsides: the rooms are small, though modern and clean, and breakfast time is an absolutely mad house. They need a way bigger area to hold breakfast, because there are just too many people trying to get food in such a small space. We skipped breakfast a few days, because we just didn't have the patience to deal with 100 other guests trying to get food at the same time. August 31, 2014
Rated 5.0 out of 5.0 by Great hotel! The room was clean and all the staff were very attentive and friendly. August 29, 2014
Rated 5.0 out of 5.0 by Convenient location close to midtown The hotel was in a great location, close to public transportation and Times Square, but out of the way and quiet. The room was clean and comfortable, but small. The breakfast could be improved, but it was edible. Overall we had a great stay and will definitely come back. August 28, 2014
Rated 4.0 out of 5.0 by Relaxing It was a relaxing stay and I felt safe, yet the rooms were extremely small and dainty August 27, 2014
Rated 5.0 out of 5.0 by Great Staff! Very comfortable stay and staff was very accommodating! August 26, 2014
Rated 5.0 out of 5.0 by Friendly The staff was amazing and always had a smile and made you feel important August 25, 2014
Rated 4.0 out of 5.0 by Efficient and helpful staff. Room was small but this is Manhattan so cannot expect much here. Breakfast area was always crowded but staff was hardworking in replenishing food and beverage all the time. Some had a consistently cheerful disposition in spite of the crowd. Staff at reception was very helpful and even helped out at the breakfast area. August 24, 2014
Rated 5.0 out of 5.0 by Great Staff From arrival to departure, the staff were very helpful. They told us how to get to restaurants, which subway to take and suggested a bus company for tours. They helped me with my reservation error as well. When so many companies provide poor service, this hotel is the exception. The free breakfast was excellent. August 22, 2014
Rated 4.0 out of 5.0 by Great Location for Visting Intrepid Museum Room was small but that's what you expect in Manhattan. Furniture was efficient and maximized space. Construction site right across the street made lots of noise in early morning; bring ear-plugs for the next year if visiting this property. Great front desk staff and free breakfast ample and good. All in all, good value and nice property. August 20, 2014
Rated 3.0 out of 5.0 by A little small. Although the reception staff are very helpful the down side was the size of the rooms. We were a party of 3 adults and the room was not big enough. It had all the amenities in the room but this makes it even more cramped. The breakfast area in peak times is not large enough to cope with the volume of guests with some guests sitting outside on the terrace. This is ok in the summer but when raining there is no room. It is also congested with people walking around in a confined space with their breakfasts and hot drinks. It is approx a 15 min walk to Times Square and Broadway August 20, 2014
Rated 5.0 out of 5.0 by Great Customer Service and relaxing/great Room This hotel was great! When I so Salvation Army to the opposite side, I was concerned but I soon realised that, that was not going to be an issue. Security was great at the hotel. Great service. I think the only issue I had there was waiting for the elevator. Well this happened twice, unsure whether its because a huge group of travellers were checking in at the same time as I wanted to go to my room or what? I can say that management dealt with this appropriately and in a timely manner for me. All in all the elevator issue really did not bother me. I think I received good, friendly service and I would definitely come back to this location! August 19, 2014
Rated 5.0 out of 5.0 by Friendly, helpful staff and comfortable lodging. The staff was wonderful in all areas of the hotel (best courteous staff ever!). Comfortable linens/bedding, quiet room with darkening window treatments, great full breakfast, and nice outdoor patio area. Location was a distance from Times Square and other tourist cites. Allow 15-20 min. walking time. Thoroughly enjoyed our hotel stay!! August 19, 2014
Rated 4.0 out of 5.0 by Great experience I really enjoyed my stay, the value and location was great. 4 blocks from time square. The rooms are small but very clean. It New York how big do you need. Nice outside patio and descent breakfast. Unfortunately the outside construction on early morning is a little unwelcome. But I would go back. August 18, 2014
Rated 5.0 out of 5.0 by Friendly staff, great amenities make this the place to stay in Manhattan If you are looking for a great hotel in midtown Manhattan look no further than the Holiday Inn Express Manhattan Midtown West. Close to the river and tourist areas the hotel is in a great hotel for business of pleasure. The rooms are clean, the staff went above and beyond to make us satisfied and the amenities are everything you could want for an American hotel chain. August 14, 2014
Rated 5.0 out of 5.0 by desayuno si bien el desayuno es muy bueno, queda chico para tanto huésped y uno tiene que esperar para conseguir asiento August 14, 2014
Rated 5.0 out of 5.0 by Excellent service, some issues with noise. We stayed here for a wedding in August and were able to walk to the wedding venue. The hotel was clean, the staff was excellent. There were some noise issues as the Salvation Army was across the street, I think they house homeless people there; noise continued until early in the morning. We stayed on the second floor, so I recommend asking for a floor higher up or not facing the street if you wish to have uninterrupted sleep. August 14, 2014
Rated 1.0 out of 5.0 by week in new york not impress with name attach with hotel. !111111111111111111111 August 14, 2014
Rated 4.0 out of 5.0 by Staff is tip top Good summer value for the market; room was much smaller than expected. Breakfast was good after the herd was finished. I recommend you enjoy a morning cup of coffee sitting in the shade out front and watch New York go by--it is better than going to the movies ! August 14, 2014
Rated 5.0 out of 5.0 by Excellent Staff The staff went out of their way to be helpful and provide great service! They would greet you and make sure your stay was going well. The hotel was very clean and well taken care of. August 13, 2014
Rated 4.0 out of 5.0 by Good location, service, and standards Couldn't ask for much more for the price. Worth every penny. August 13, 2014
Rated 5.0 out of 5.0 by MANHATTAN, NY This Holiday Inn Express did not feel like an "express" hotel. The staff was very pleasant and helpful. The décor was clean and fresh. Rooms were very comfortable but a bit on the small side but standard for New York. Breakfast was very good. August 13, 2014
Rated 5.0 out of 5.0 by bed is comfortable, breakfast is good Lots of nice places to grab a bite to eat, within walking distance of everything. August 12, 2014
Rated 5.0 out of 5.0 by Great service. My family members stayed one night at the Holiday Inn Express in Manhattan Midtown West. The staff and service were great. We were greeted at the door and the front desk staff knew our names. The rooms were clean and comfortable. When we requested more towels and wash cloths, we were given them right away. We truly enjoyed our stay! August 10, 2014
Rated 5.0 out of 5.0 by great customer service I stayed at this property for the second time when I was in NYC for a Trade show. The location is great. Plenty of great restaurants and bars with in walking distance. The Staff in this hotel, go out of their way to help all of their guests. This is from the front desk, to the wonderful staff stocking up on the breakfast. Every one goes out of their way to please their guests. It is a pleasure to stay here. August 9, 2014
Rated 4.0 out of 5.0 by Gute Lage Das Holiday Inn liegt relativ günstig zum Broadway. Allerdings war das Zimmer das kleinste Zimmer, dass ich jemals in einem Hotel bewohnt habe. Ebenso das Badezimmer. Eine Ablagefläche oder besonders viel Platz für einen Koffer gab es nicht. Selbst für New Yorker Verhältnisse erstaunlich klein. Das Zimmer war jedoch tadellos sauber. Das Frühstück war typisch amerikanisch. August 8, 2014
Rated 4.0 out of 5.0 by Central location A good Holiday Inn. Unlucky coincidence that there was construction work going on across the street (early August 2014) which was quite noise early in the morning. Other than this it is a great place to stay. August 8, 2014
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