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Rated 4.2 out of 5 by 278 reviewers.
Rated 4.0 out of 5.0 by convenient, nice breakfast short walk to Times Square. Room was nice. A little small but comparable to other hotels in NYC. Recommend July 19, 2014
Rated 4.0 out of 5.0 by Clean and Friendly Came for the July 4th holiday. Loved it! The staff was very friendly and knowledgeable. Close to all sites and easy access to subways. The only issue we found was the room was a bit small for the four of us. Otherwise, it was clean and comfortable. July 18, 2014
Rated 5.0 out of 5.0 by Great staff throughout Staff was very helpful from corner to corner in the hotel and being club members we stay at only Holiday Inns best visit so far.Staff was always very cordial and had suggestions of things close by and what they thought which is always nice.Even when not working staff still very pleasant. July 18, 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised We were stuck in NYC for two nights and found this hotel to be one of the most affordable, yet within walking distance to Times Square. BAD NEWS FIRST... - We were put off at first with the locals hanging out across the street, but we were assured this was a safe property. - Noise in the hallway travelled loudly into our room, thanks to noisy neighbors. GOOD NEWS... - The staff was more than accommodating, and was perhaps one of the more friendly hotel staffs we have encountered. They went out of their way to answer our questions, provide directions, etc. Top notch! - Whatever we requested, they brought us quickly and in abundance. We needed one towel, they brought three. We needed shampoo, they brought conditioner and soap as well. July 15, 2014
Rated 4.0 out of 5.0 by Good people Tell Alex HI. Rooms small but clean. View was good for New York. July 14, 2014
Rated 5.0 out of 5.0 by A fantastic trip The hotel staff was friendly and efficient. The room was clean and quiet. The location was convenient. The streets around the hotel were a bit loud and dirty, so the hotel became an oasis. July 14, 2014
Rated 4.0 out of 5.0 by Good breakfast and great service Room is very small for more than 2 people. Breakfast was good and offered a lot of variety. There is construction going on across the street, which makes for very noisy mornings starting at 7 a.m. It is located in the middle of the homosexual community. July 10, 2014
Rated 5.0 out of 5.0 by Great visit in Manhattant Great staff, comfortable beds, high functioning A/C, free hot breakfast, and free wifi are all great amenities in this hotel. The only downfall was that it was not extremely close to any of the subway stations. But, I would stay here again. July 9, 2014
Rated 5.0 out of 5.0 by New, modern and clean This is a very new property. It is modern and clean. All of the staff were very friendly. My only complaint would be some of the other guests that I encountered in the lobby and at Breakfast who were unkempt and rude. July 7, 2014
Rated 5.0 out of 5.0 by Superior service in a comfortable hotel We couldn't have asked for better service from the staff. Management, front desk, breakfast staff were all over the top exceptional! We were very comfortable in our room and were pleased to be so close to the Javitts Center where we were participating in a trade show. Great staff, great service, great hotel - within walking distance to everything! July 6, 2014
Rated 4.0 out of 5.0 by Breakfast I would like the hotel to be more enviromentally friendly for breakfast by using less plastic ( e.g bambu plates and so..) Would like naturalyoghurt without fruit. I also like it to have some fat instaed of the sugar. July 5, 2014
Rated 4.0 out of 5.0 by Nice stay This hotel is a few blocks away from Times Square but still in walking distance. A parking garage is nearby (a block away) for $30 a day when validated by hotel. Room was ready hours before check in time. Rooms July 2, 2014
Rated 4.0 out of 5.0 by A Good Stay Overall, I would recommend the Holiday Inn Express in Midtown Manhattan. The room was clean. The staff was friendly and accommodating. We stayed for one night with our two young adult children and they also enjoyed the stay. The room was a bit small for four adults however, i would trade room size for cleanliness any day. I would be happy to stay here again the next time I'm in Manhattan. June 30, 2014
Rated 3.0 out of 5.0 by Clean and simple This hotel is clean and comfortable. The staff is competent, polite and friendly. The room I stayed in was small but was clean had everything that I needed. It looked out onto a brick wall (which didn't matter to me, because it meant not facing the street and hearing that noise). Downsides are factors that Holiday Inn can't control: a bit of a walk to the nearest subway (2 blocks and 2.5 avenues) and the street that it is located on is dirty and unappealing - lots of garbage everywhere, both thrown on the ground and stacked high in and out of bags. Because of this, I will choose another hotel next time. June 29, 2014
Rated 5.0 out of 5.0 by Overall Pretty Good Fairly new, clean building and room, very nice staff, and good variety and choices free breakfast. June 27, 2014
Rated 3.0 out of 5.0 by 价格略贵,房间一般 旺季期间住宿实在是有些不划算,整体一般。不知道为什么房间里总是有让人觉得不适的味道,可能是因为床铺没有及时更换。 June 27, 2014
Rated 4.0 out of 5.0 by Comfortable beds in quieter part of town Usual quality of Holiday Inn Express for comfort of beds and linens. Good variety for breakfast that ensures one can choose a different breakfast every day of stay. Rooms are smaller than most hotel rooms but this is expected in Manhattan. Friendly staff, especially in the dining room. June 27, 2014
Rated 4.0 out of 5.0 by Good Stay in NYC Stay was good except for the construction going on across the street which started around 7 a.m. No excuse to sleep in and we always had a early start to the day. June 27, 2014
Rated 4.0 out of 5.0 by Our family recommends! Rooms were very tidy, although with 2 double beds a bit crammed. But still very good value for money. Special thanks to Farrell, who was very warm, polite, and took care of breakfast tables like a superhuman, and to Alex L, very nice guy who took care of our luggage while we were out on the town for few hours after checking out.... June 25, 2014
Rated 5.0 out of 5.0 by Friendly Staff and Excellent Breakfast We picked this hotel over the competition because of the free breakfast offering. We made the right decision! Additionally, we were pleasantly surprised with the genuine friendliness and professionalism of the hotel staff. Keep it up! June 25, 2014
Rated 5.0 out of 5.0 by Great location, very clean, staff really helpful Hotel is located in a great place to see NY. walking distance to everywhere, lots of fantastic restaurants nearby. All the staff very friendly and the front desk really helped with directions. The place is clean and is in a good neighborhood. Room was very quiet.There is tables and chairs outside to sit in the evening. Really enjoyed my stay there June 24, 2014
Rated 3.0 out of 5.0 by Our stay We checked in early and the only room available early was one where the construction noise across the street would be a problem. We said ok, but didn't expect to be woken up at 7 a.m. with that horrible noise. Otherwise stay was great! June 22, 2014
Rated 2.0 out of 5.0 by Not up to date Unfortunately we were disappointed when arriving the hotel. First thing we noticed was hair in the shower... Meaning the room was not as clean as it should be... There were also some stains on the sheets...I hope the sheets were washed, but even so - throw away the sheets if you are noe able to remove the stains! There was also a gap between the door and the floor of about 4 inches, so we could hear everybody in the hallway like they were inside our room. Plus for location and breakfast included. June 21, 2014
Rated 5.0 out of 5.0 by 客房整潔,服務親切 離地鐵站不會太遠,酒店的整體環境與客房都清潔舒適,雖然對面有工地在施工,所幸我們入住的房間絲毫不受干擾,酒店員工態度親切有效率,早餐的肉桂捲和水果真的很棒! June 21, 2014
Rated 5.0 out of 5.0 by Great location The location of the hotel is perfect walking distance to so many great restaurants and shopping area. June 20, 2014
Rated 5.0 out of 5.0 by Amazing and Affordable! This hotel was incredible. A little out of the way for the city, but you cannot beat the price. The rooms had DirectTV, comfy beds, and were very spacious. I would definitely stay here again and recommend this hotel to everyone who is going to NYC. Definitely stay here! June 20, 2014
Rated 4.0 out of 5.0 by Good Location and Great Breakfast Location relatively close to subway and bus lines. Breakfast was plentiful and had variety and was very tasty. Beds were comfortable. June 19, 2014
Rated 3.0 out of 5.0 by Stuck over night in NYC I did not use the hotel for anything more than a bed. I checked in went to bed and awoke to leave at 6am. I have nothing really negative or positive to say. I do think there should be some kind of instructions on using the air conditioner controls. I had no idea and there for the room was not as cool as I like it. Also, as already stated, I think the pricing is way over priced in comparison to other hotels in NYC. HIE is a budget hotel and you should be able to get a price that reflects that. Had there been vacancies, I could have got a room at full service hotels for about $100 more. June 16, 2014
Rated 4.0 out of 5.0 by clean hotel hotel was clean and had two double beds which was important to me. bathroom was small but had good water flow. only one person in the bathroom at a time.. June 13, 2014
Rated 4.0 out of 5.0 by Great stay - Would Recommend I was a little concerned at first with the lcoation, but found it a nice break from the hussel of the Times Square area. Being in Hells Kitchen you are close to a ton of food choices. Also, it was really nice having breakfest outside in the morning. I don't know of too many hotels in the area that have such a large patio area. June 13, 2014
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