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Rated 4.2 out of 5 by 299 reviewers.
Rated 5.0 out of 5.0 by Superior service in a comfortable hotel We couldn't have asked for better service from the staff. Management, front desk, breakfast staff were all over the top exceptional! We were very comfortable in our room and were pleased to be so close to the Javitts Center where we were participating in a trade show. Great staff, great service, great hotel - within walking distance to everything! July 6, 2014
Rated 4.0 out of 5.0 by Breakfast I would like the hotel to be more enviromentally friendly for breakfast by using less plastic ( e.g bambu plates and so..) Would like naturalyoghurt without fruit. I also like it to have some fat instaed of the sugar. July 5, 2014
Rated 4.0 out of 5.0 by Nice stay This hotel is a few blocks away from Times Square but still in walking distance. A parking garage is nearby (a block away) for $30 a day when validated by hotel. Room was ready hours before check in time. Rooms July 2, 2014
Rated 4.0 out of 5.0 by A Good Stay Overall, I would recommend the Holiday Inn Express in Midtown Manhattan. The room was clean. The staff was friendly and accommodating. We stayed for one night with our two young adult children and they also enjoyed the stay. The room was a bit small for four adults however, i would trade room size for cleanliness any day. I would be happy to stay here again the next time I'm in Manhattan. June 30, 2014
Rated 3.0 out of 5.0 by Clean and simple This hotel is clean and comfortable. The staff is competent, polite and friendly. The room I stayed in was small but was clean had everything that I needed. It looked out onto a brick wall (which didn't matter to me, because it meant not facing the street and hearing that noise). Downsides are factors that Holiday Inn can't control: a bit of a walk to the nearest subway (2 blocks and 2.5 avenues) and the street that it is located on is dirty and unappealing - lots of garbage everywhere, both thrown on the ground and stacked high in and out of bags. Because of this, I will choose another hotel next time. June 29, 2014
Rated 5.0 out of 5.0 by Overall Pretty Good Fairly new, clean building and room, very nice staff, and good variety and choices free breakfast. June 27, 2014
Rated 3.0 out of 5.0 by 价格略贵,房间一般 旺季期间住宿实在是有些不划算,整体一般。不知道为什么房间里总是有让人觉得不适的味道,可能是因为床铺没有及时更换。 June 27, 2014
Rated 4.0 out of 5.0 by Comfortable beds in quieter part of town Usual quality of Holiday Inn Express for comfort of beds and linens. Good variety for breakfast that ensures one can choose a different breakfast every day of stay. Rooms are smaller than most hotel rooms but this is expected in Manhattan. Friendly staff, especially in the dining room. June 27, 2014
Rated 4.0 out of 5.0 by Good Stay in NYC Stay was good except for the construction going on across the street which started around 7 a.m. No excuse to sleep in and we always had a early start to the day. June 27, 2014
Rated 4.0 out of 5.0 by Our family recommends! Rooms were very tidy, although with 2 double beds a bit crammed. But still very good value for money. Special thanks to Farrell, who was very warm, polite, and took care of breakfast tables like a superhuman, and to Alex L, very nice guy who took care of our luggage while we were out on the town for few hours after checking out.... June 25, 2014
Rated 5.0 out of 5.0 by Friendly Staff and Excellent Breakfast We picked this hotel over the competition because of the free breakfast offering. We made the right decision! Additionally, we were pleasantly surprised with the genuine friendliness and professionalism of the hotel staff. Keep it up! June 25, 2014
Rated 5.0 out of 5.0 by Great location, very clean, staff really helpful Hotel is located in a great place to see NY. walking distance to everywhere, lots of fantastic restaurants nearby. All the staff very friendly and the front desk really helped with directions. The place is clean and is in a good neighborhood. Room was very quiet.There is tables and chairs outside to sit in the evening. Really enjoyed my stay there June 24, 2014
Rated 3.0 out of 5.0 by Our stay We checked in early and the only room available early was one where the construction noise across the street would be a problem. We said ok, but didn't expect to be woken up at 7 a.m. with that horrible noise. Otherwise stay was great! June 22, 2014
Rated 2.0 out of 5.0 by Not up to date Unfortunately we were disappointed when arriving the hotel. First thing we noticed was hair in the shower... Meaning the room was not as clean as it should be... There were also some stains on the sheets...I hope the sheets were washed, but even so - throw away the sheets if you are noe able to remove the stains! There was also a gap between the door and the floor of about 4 inches, so we could hear everybody in the hallway like they were inside our room. Plus for location and breakfast included. June 21, 2014
Rated 5.0 out of 5.0 by 客房整潔,服務親切 離地鐵站不會太遠,酒店的整體環境與客房都清潔舒適,雖然對面有工地在施工,所幸我們入住的房間絲毫不受干擾,酒店員工態度親切有效率,早餐的肉桂捲和水果真的很棒! June 21, 2014
Rated 5.0 out of 5.0 by Great location The location of the hotel is perfect walking distance to so many great restaurants and shopping area. June 20, 2014
Rated 5.0 out of 5.0 by Amazing and Affordable! This hotel was incredible. A little out of the way for the city, but you cannot beat the price. The rooms had DirectTV, comfy beds, and were very spacious. I would definitely stay here again and recommend this hotel to everyone who is going to NYC. Definitely stay here! June 20, 2014
Rated 4.0 out of 5.0 by Good Location and Great Breakfast Location relatively close to subway and bus lines. Breakfast was plentiful and had variety and was very tasty. Beds were comfortable. June 19, 2014
Rated 3.0 out of 5.0 by Stuck over night in NYC I did not use the hotel for anything more than a bed. I checked in went to bed and awoke to leave at 6am. I have nothing really negative or positive to say. I do think there should be some kind of instructions on using the air conditioner controls. I had no idea and there for the room was not as cool as I like it. Also, as already stated, I think the pricing is way over priced in comparison to other hotels in NYC. HIE is a budget hotel and you should be able to get a price that reflects that. Had there been vacancies, I could have got a room at full service hotels for about $100 more. June 16, 2014
Rated 4.0 out of 5.0 by clean hotel hotel was clean and had two double beds which was important to me. bathroom was small but had good water flow. only one person in the bathroom at a time.. June 13, 2014
Rated 4.0 out of 5.0 by Great stay - Would Recommend I was a little concerned at first with the lcoation, but found it a nice break from the hussel of the Times Square area. Being in Hells Kitchen you are close to a ton of food choices. Also, it was really nice having breakfest outside in the morning. I don't know of too many hotels in the area that have such a large patio area. June 13, 2014
Rated 4.0 out of 5.0 by Inside fine once you get there. Nice surprise inside. Holiday Express appears to be working on it's image. Clean. Attentive staff. Bring earplugs for constant outside sirens, music, verbal yelling until the wee hours. Bring a mask to block out flashing smoke alam lights and lights under door. Close your nose when walking on the street and breathe once inside. June 12, 2014
Rated 5.0 out of 5.0 by hotel stay this is a wonderful hotel to stay in. Great sevices , clean rooms, friendly staff, great food, outdoor longe area, We will make this our Hotel to stay in everytime we are in new york, which is alot. Very happy from beginning to end! Also its near everything . we have stay in many hotels in new york, and now we found a home away from home! June 12, 2014
Rated 3.0 out of 5.0 by Experiencia regular La habitacion era muy ruidosa porque hay una construccion enfrente y nos pusieron en un primer piso a la calle. Nos quejamos y nos pasaron a otra habitacion pero de menor nivel. El desayuno regular y un poco lejos de los medios de transporte. Tiene una hermosa entrada donde uno puede traer comida y cenar afuera. EL personal fue muy atento. Si no hubiese sido por el problema en la habitacion hubiese estado bien. La relacion calidad/precio me parecio regular, pero el que tenga desayuno ayuda. June 11, 2014
Rated 5.0 out of 5.0 by First NY Trip The rooms are a little small, but that is to be expected in the city - we had excellent staff service at every level, from check-in to help with restaurants, to umbrellas on a rainy day. I was surprised that the hotel was so quiet at night - it seemed to be full, but I rarely heard a person in the hallway and was able to get a good night's rest each night (we stayed four nights). The breakfast was very good also. June 10, 2014
Rated 5.0 out of 5.0 by Wonderful bed The only complaint I would have is that there were a bunch of "party girls" in the room next to ours and they stayed up until 3:00 am. The hotel itself, the cleanliness, location etc. was great! June 10, 2014
Rated 5.0 out of 5.0 by comfortable bed enjoyed our stay very much. the location was perfect for our needs - Broadway plays were our main goal during our days there June 10, 2014
Rated 5.0 out of 5.0 by The Best of NYC We loved our stay here. The location is great, the rooms had everything we need and were up to our standards. Refrigerator in room was especially appreciated with all our leftovers from the wonderul restaurants nearby. The hotel staff was wonderful, and I mean everyone from houskeeping to the breakfast staff. The front desk staff was especially helpful, especially Luis and his crew. June 8, 2014
Rated 5.0 out of 5.0 by Excelent Hotel We love the hotel, organized and close to the attractions. Metro and bus around the easily locomotion to distant locations. Staff very kind and attentive. Good breakfast, only on weekends a bit complicated because they were fully booked. Recommend and come back soon. June 8, 2014
Rated 5.0 out of 5.0 by Comfy and Clean Great location by one of the main streets with a lot of restaurants to choose from (9th?) - Hells Kitchen. Beds were nice and big, shower was clean. Toiletries provided, some by request to front desk. Breakfast was great -- nicer than the typical cereal buffets. Our only concern was the men's shelter directly across the street. June 6, 2014
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