Rated 4.2 out of 5 by 314
Rated 5.0 out of 5.0 by Gene21 Welcoming Staff and Great Location
The Holiday Inn Express on 48th Street in NYC is a great place to stay in NYC for its location and staff. I stay at many IHG properties as a loyal Platinum Member. I choose this stop for the location mainly as I visit several times a year for business and seeing relatives. The rooms are small but very clean and efficient. The staff is welcoming and very attentive to the customer needs. I especially want to single out Farrel who was attendant on staff during our stay. Farrel was working in the breakfast room area. He was very professional, courteous and pleasant. As a frequent traveler I look for several things in a hotel…. Cleanliness, location, and courteous and helpful staff. This IHG property has them all. Congrats!
October 20, 2014
Rated 5.0 out of 5.0 by Rachael1 Incredible hotel
My husband and I were both super impressed with the service, location, and cleanliness of this hotel. We were greeted with a warm welcome when we arrived. Our room wasn't ready because we about 3 hours early for check-in. The staff tagged our luggage and held onto it until we arrived back that evening. The rooms were bigger than we had expected and we had an excellent view of the city. The breakfast exceeded our expectations. We were able to choose from eggs, bacon, sausage, biscuits and gravy, fruit, cereal, muffins, pancakes, waffles, yogurt, etc. We were able to walk to Times Square every day and felt very comfortable walking back to the hotel in the late hours of the evening. I highly recommend this hotel and would stay again.
October 17, 2014
Rated 5.0 out of 5.0 by meres owner
great stay, very capable and friendly staff
October 16, 2014