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Rated 4.3 out of 5 by 573 reviewers.
Rated 4.0 out of 5.0 by Muy buen alojamiento en NY Hotel destacado por su localización. Ofrece cama cómoda, desayuno abundante que es un valor agregado y un precio razonable para lo que se paga por una cama en NY. WiFi de fácil conexión y sin problemas para navegar. September 11, 2014
Rated 5.0 out of 5.0 by ESTADIA PARA EL US OPEN MUY AGRADABLE EXPERIENCIA EN ESTE HOTEL, BIEN UBICADO, MUY CERCA DE TODO, FACIL ACCESO, MUY LIMPIO, BUEN DESAYUNO. LO UNICO QUE DIRIA QUE DEBEN MEJORAR ES LA CALIDEZ DEL PERSONAL DEL SERVICIO DEL DESAYUNO. September 9, 2014
Rated 3.0 out of 5.0 by Lobby staff The staff in the lobby was always there to answer questions and offered suggestions. Frankie at the lobby desk was exceptional. He was the best part of staying at this Holiday inn express. September 5, 2014
Rated 4.0 out of 5.0 by Clean room. Noisy air conditioner Room and hotel are fine. Air conditioner fan only runs at max, so it is loud when it turns on September 4, 2014
Rated 5.0 out of 5.0 by Excellent accomodations Clean and comfortable rooms, extremely friendly and helpful staff, great breakfast options, nearby parking at reduced rates. Two small elevators sometimes led to waiting, and the poular breakfast was sometimes a bit crowded. September 4, 2014
Rated 4.0 out of 5.0 by Great hotel for our short break Chose for convenient location for Penn Station and were very pleased with the hotel. Liked the patio area and enjoyed breakfast out there. Clean room ,comfy bed near public transport. It was very hot in NYC so we didn't walk as far as we might have done but lots within walking distance. Would recommend September 1, 2014
Rated 3.0 out of 5.0 by Nice place to stay for holidays I was wandering to stay in a hotel like Holiday Inn Express in Mid town of Manhattan but was surprised. Some of the staff were simply fantastic. The space for breakfast is small. I was unable to accommodate breakfast during all my stay. The Breakfast quality was as poor. But the idea to have warm coffee available during all the day is fantastic. the cleanness was good, although the bed sheets were very old!!! The hotel is well located and in a quiet street. The room was small specially if travel with child. August 28, 2014
Rated 2.0 out of 5.0 by We had to move to another hotel Reviews online were great so I took the plunge. Got there and the staff is great. The rooms are about 120sq ft. Tiny. Couldn't get around the bed without bumping something. Then one of two elevators quit and we were on the top floor, 15. We waited and waited for the ONE small elevator. It came and went full twice so we went down 30 flights of stairs and my wife had to stop for vertigo. They said it would be fixed the next day. Well of course the next night it was still broken. They moved us to the first floor for the second night, and we were awakened by the kitchen staff at 630am fixing the morning breakfast and placing it out. And believe it not, that room was even smaller than the first one. So we checked out the next morning and moved to a much nicer Hotel Indigo. Again the staff was great. The hotel left much to be desired. August 28, 2014
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