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Rated 4.3 out of 5 by 585 reviewers.
Rated 5.0 out of 5.0 by Comfortable room and very nice service Very pleased with the Holiday Inn. We were there to bring my son to college which was within walking distance. Staff was very helpful and pleasant. It was nice to have a warm breakfast to start the day. We would be happy to stay there again. September 14, 2014
Rated 5.0 out of 5.0 by Excellent staff, bed and overall stay We stayed here while in town to attend an event at Madison Square Garden. First of all the staff was most helpful and accommodating. Indira, Sheila and Shelly were very professional. The room we stayed in was clean and we must say that the bed was one of the most comfortable hotel beds we have experienced. The staff also routinely policed the morning breakfast area, making sure that trash was disposed of and tables clean. We have stayed here in the past, although not in the last two or three years and we must say that it has come a long way. We would certainly stay here again and recommend it to others. September 14, 2014
Rated 5.0 out of 5.0 by Excellent location, great service Second time to this property. Event better than the first! Very convenient to Penn Station, HighLine, Empire State . Towel animals, extra water for priorty members.Nice outside courtyard with umbrella tables. Definitely my default location in NYC! September 14, 2014
Rated 5.0 out of 5.0 by Great hotel and very central. Excellent 4 day stay at the Holiday Inn Madison Square Garden, perfect postion for our train ride from JFK to Penn Street Station and hubbys concert at MSG last Wednesday evening, not even a five minute walk from the hotel to MSG. Spotless clean hotel, everything you need in the room and the bathroom, cleaned each day. Bed and pillows so comfy. Very attentive staff and very knowledgable. The only gripe I had was that I would have liked a kettle in the room to boil water as I'm not really a coffee drinker, and the coffee machine took an age to boil, but I went downstairs and got the hot water from the machine, not any trouble doing that. The only other was the internet downstairs when I was checking in for my flight the night before. Very very slow and logged out on me 3 times, but worked eventually so no problem. Excellent 4 day stay and will visit again. September 14, 2014
Rated 5.0 out of 5.0 by Friendly Staff and comfortable room I chose this hotel as it is near to Penn Station. It was a good choice. The staff were very friendly, the room was clean and comfortable and we had no problems during our stay. The breakfast room was hectic but the variety of food was good. I think the receptionists were the best - cheerful and helpful. September 13, 2014
Rated 5.0 out of 5.0 by Great staff, good location Enjoyable stay. Room and closet was a bit small but other wise comfortable. The whirlpool bath arrangement was a little strange as it opened up into the bedroom and seemed to retina humidity and heat a bit too much. A/C seem to run all the time regardless of the temperature setting. Staff was very friendly and helpful. Good location. Breakfast area was also a little bit small for the size of the hotel but food was good with good assortment. Would definitely stay here again and would recommend to others. September 12, 2014
Rated 4.0 out of 5.0 by Muy buen alojamiento en NY Hotel destacado por su localización. Ofrece cama cómoda, desayuno abundante que es un valor agregado y un precio razonable para lo que se paga por una cama en NY. WiFi de fácil conexión y sin problemas para navegar. September 11, 2014
Rated 5.0 out of 5.0 by Great time in New York! Recently returned from The Holiday Inn following a 6 night stay in New York. Really enjoyed our stay there and would recommend to others. All staff very pleasant and accommodating with your needs, plenty choice for breakfast and free coffee all day. Ideal location for seeing all the sights but far enough away from any noise. We had room 1512 and could see the Empire State Building from the window, which was a real bonus (not that we spent much time in our room). The only slight negative was that the wardrobe was not big enough for three people but there was drawer space. Would certainly stay here again if we return to NYC. September 10, 2014
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