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Rated 4.3 out of 5 by 596 reviewers.
Rated 3.0 out of 5.0 by Excellent Location The hotel is at an excellent location. The staff were friendly. The Breakfast in the lobby was okay, the coffee was great, the breakfast area was too small compared to the number of rooms. Luckily the weather was good so we could sit outside. I guess like everything else in New York, the rates are exorbitant....but then it is compensated for by the location. September 26, 2014
Rated 5.0 out of 5.0 by Very friendly staff and very comfortable bed Just spent three nights in a king room, very clean room and bed was great. Just two blocks from Madison Square Garden and cabs were fairly easy to hail right out front of the hotel. Really enjoyed the outdoor area. September 25, 2014
Rated 4.0 out of 5.0 by Perfecto Perfecto, ideal para descansar y disfrutar del descanso. buens servicios y no echas de menos tu casa.. es increible... September 22, 2014
Rated 4.0 out of 5.0 by Great location/ Staff courtious Staff was very professional and courteous. Helpful with question and suggestions September 22, 2014
Rated 5.0 out of 5.0 by Madison Square gardens The room and lodgings were above what I expected for the price. Definite stay again. September 22, 2014
Rated 5.0 out of 5.0 by GREAT EXPERIENCE Five of us stayed here for four nights recently and I cannot fault this hotel at all. All of the staff were very friendly and nothing was too much trouble for them. There was plenty of choice for breakfast and we managed to get a table outside each day which started the day off well. I would definately recommend this hotel to anyone who wants to be central, comfortable and made welcome. I would definately stay here again. September 19, 2014
Rated 5.0 out of 5.0 by Great New York Location. Upon arrival was given a very warm welcome and my membership status immediately noticed.The entrance and reception areas were clean and fresh looking as was the breakfast area. The guest room was comfortable,clean and tidy and surprisingly quiet.The location could not be better. Would I recommend it? most definitely shall stop there again when visiting New York. . September 19, 2014
Rated 5.0 out of 5.0 by Quiet Oasis in the middle of Manhatten We went to a wedding in Chelsea. We picked this hotel because it was less than a mile to the wedding venue and we are IHG members. The hotel is on a very quiet street, great for sleeping. Our room faced the front of the building looking out at an interesting architecture office and fashion showroom building. When we arrived, we were pleasantly surprised that the hotel is very close to the attractions that we wanted to see while in NYC. Very close walking distance to the High Line gardens, Empire State building, and subway station. We had no problems flagging down taxis in front of the Holiday Inn Express, although we were told that when it rains you have a better chance on 7th Ave, a short walk down the street. The hotel was able to arrange a car to pick us up for the wedding. (Very nice!) The complementary breakfast had a nice variety of items, as well as a good selection of juices, coffee and teas. Coffee and tea was available any time. The staff are courteous, friendly, and exceptional. September 18, 2014
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