Rated 4.3 out of 5 by 564
Rated 5.0 out of 5.0 by Lancashire Lassie Good value for money
This hotel is in an excellent location, very clean and the staff and fabulous. The hotel area is small but there are seats outside - the breakfast is good value but try to avoid 8-30 to 9-30 when it is manic!! Constantly re-stocked by friendly staff it offers excellent value. Our room was on ground floor near reception - rather noisy at night and early morning but not as noisy as the air con in our room. Despite that it is the location that we chose it for and that did not let us down. Central for everything in NY including only 10 min from train station. Highly recommended.
August 27, 2014
Rated 5.0 out of 5.0 by Texan01 Such a GREAT place
Conviently located easy walking distance to everything I needed for business and pleasure. The staff is wonderful and very helpful. Enjoyed relaxing in the courtyard in the front and the back. It was such a great place to stay!!!
August 27, 2014
Rated 4.0 out of 5.0 by Phoenix Traveler Solo Woman traveler in NYC
GREAT location in midtown. On W 29th Street between 7th and 8th Avenue. Near Madison Square Garden, Macy's, the train to Newark airport, and several subway lines. Plenty of moderately priced and inexpensive lunch/dinner options on 7th Avenue. As a Holiday Inn Express the amenities are limited but I found them to be adequate and actually more than I expected. The staff efficient and friendly. Computers and printer available. Lobby is sparse but enough. Small workout room available. Wonderful outdoor patio at the entrance on W 29th. Neighborhood bar across the street. Included breakfast has something for everyone, including eggs and a made to order pancake machine. Cliental mainly families and couples sightseeing. I'd stay there again.
August 26, 2014
Rated 4.0 out of 5.0 by Lesliew good location
Location was great for us, quick walk to Penn Station. Easy location to get around. Room was very small for 2 people, no closet set up just a small armoire so clothes drug the bottom. Furniture is bad repair, old carpeting. Countertop area in bathroom small for women!
Staff was very courteous, large breakfast selection with indoor and outdoor seating.
August 26, 2014
Rated 3.0 out of 5.0 by zinlover Hot Water Issues
I have stayed at this hotel twice in the last two months and the hot water is an issue. First visit it was out completely. Second visit it took a long time to get it going.
Staff are really nice and service oriented. Closets are REALLY small. Just a little rack.
August 25, 2014
Rated 5.0 out of 5.0 by PinkMarvy Great Hotel close to attractions and to the subway
I enjoyed my stay at the Hotel Inn Express Madison Square Garden. The king size bed was big and very comfortable, equipped with different types of pillows. The room was spacious enough for one person, maybe not so big for two, but it was very clean.
Breakfast was included, very abundant and good for every taste.
I really liked the fact that the room was equipped with coffee-making facilities, and also that cold and hot drinks are always available in the breakfast room, along with a microwave oven.
There is also a business center with a printer and it's very useful to print one's boarding card. I didn't use the gym, but I saw it was well equipped and I like the idea of having the chance to use it.
The hotel has a storage room to leave one's luggage for some hous, and this is another useful feature.
The position is also fantastic, very central, close to the subway (34th street Penn Station, but Harald street is also within walkign distance) and to the Empire State Building, Metropolitan Square Garden and Macy's. Plenty of dining place are in the area and also a supermarket is a few blocks away.
August 25, 2014
Rated 5.0 out of 5.0 by Gardenlady Staff and service, room and comfort, breakfast, location
Staff very friendly. Welcoming and helpful. Gave good information on how to get around on subway. Thanks so much for storing our luggage on the last day so we could go sightseeing
Beds really comfortable. Even though we had 3 adults and a child in one room with queen beds, we all slept very soundly. Great air conditioning!
So nice to start the day with the wide variety of breakfast choices. Cereal for one person, eggs and sausage for another, pancakes for someone else.
Perfect location with easy access to subway, downtown, uptown and all about town! Also good restaurants in the area for reasonable meals.
August 24, 2014
Rated 4.0 out of 5.0 by GB51 Great Staff!
From the moment of check-in, throughout the six day stay, and check-out, the entire staff was freindly and helpful. Thanks for a fun stay.
August 23, 2014