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Rated 4.3 out of 5 by 589 reviewers.
Rated 5.0 out of 5.0 by Quiet Oasis in the middle of Manhatten We went to a wedding in Chelsea. We picked this hotel because it was less than a mile to the wedding venue and we are IHG members. The hotel is on a very quiet street, great for sleeping. Our room faced the front of the building looking out at an interesting architecture office and fashion showroom building. When we arrived, we were pleasantly surprised that the hotel is very close to the attractions that we wanted to see while in NYC. Very close walking distance to the High Line gardens, Empire State building, and subway station. We had no problems flagging down taxis in front of the Holiday Inn Express, although we were told that when it rains you have a better chance on 7th Ave, a short walk down the street. The hotel was able to arrange a car to pick us up for the wedding. (Very nice!) The complementary breakfast had a nice variety of items, as well as a good selection of juices, coffee and teas. Coffee and tea was available any time. The staff are courteous, friendly, and exceptional. September 18, 2014
Rated 5.0 out of 5.0 by GREAT LOCATION COMFORTABLE, CONVENIENT, GREAT BREAKFAST AND FRIENDLY STAFF September 17, 2014
Rated 5.0 out of 5.0 by Great Hotel Stay A Must visit when staying in NY My wife and i had a great experience staying at this hotel The room was very clean and the bed was so comfortable, The free breakfast was nice to have. and the hotel was close to everything. September 16, 2014
Rated 5.0 out of 5.0 by Great location This hotel was ideally located near the train station for easy access to the city. The staff was very helpful. They do offer luggage storage on your departure day which was very helpful. The breakfast, however, was a madhouse! It is too small an area for the number of people it is serving (but for breakfast included in our rate, we did not feel it was a deterrent). We will stay here again. September 15, 2014
Rated 5.0 out of 5.0 by Comfortable room and very nice service Very pleased with the Holiday Inn. We were there to bring my son to college which was within walking distance. Staff was very helpful and pleasant. It was nice to have a warm breakfast to start the day. We would be happy to stay there again. September 14, 2014
Rated 5.0 out of 5.0 by Excellent staff, bed and overall stay We stayed here while in town to attend an event at Madison Square Garden. First of all the staff was most helpful and accommodating. Indira, Sheila and Shelly were very professional. The room we stayed in was clean and we must say that the bed was one of the most comfortable hotel beds we have experienced. The staff also routinely policed the morning breakfast area, making sure that trash was disposed of and tables clean. We have stayed here in the past, although not in the last two or three years and we must say that it has come a long way. We would certainly stay here again and recommend it to others. September 14, 2014
Rated 5.0 out of 5.0 by Excellent location, great service Second time to this property. Event better than the first! Very convenient to Penn Station, HighLine, Empire State . Towel animals, extra water for priorty members.Nice outside courtyard with umbrella tables. Definitely my default location in NYC! September 14, 2014
Rated 5.0 out of 5.0 by Great hotel and very central. Excellent 4 day stay at the Holiday Inn Madison Square Garden, perfect postion for our train ride from JFK to Penn Street Station and hubbys concert at MSG last Wednesday evening, not even a five minute walk from the hotel to MSG. Spotless clean hotel, everything you need in the room and the bathroom, cleaned each day. Bed and pillows so comfy. Very attentive staff and very knowledgable. The only gripe I had was that I would have liked a kettle in the room to boil water as I'm not really a coffee drinker, and the coffee machine took an age to boil, but I went downstairs and got the hot water from the machine, not any trouble doing that. The only other was the internet downstairs when I was checking in for my flight the night before. Very very slow and logged out on me 3 times, but worked eventually so no problem. Excellent 4 day stay and will visit again. September 14, 2014
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