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Rated 4.4 out of 5 by 796 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed very comfortable and pillows of different sizes for the family, larger bathroom than other Holiday Inns in Manhattan. Quiet room location not to high up so can travel in less time to and from lobby March 20, 2015
Rated 4.0 out of 5.0 by Double charge of the bank card The most important advantage of the hotel was its proper location for that specific trip, complimentary breakfasts and wifi internet. The largest disappointment was when I received the message from my bank, that my bank card was charged twice for the expenses linked with my stay in the hotel: the first time - upon my arrival (as I was told at the reception desk, that had to be considered as so called preauthorisation - the estimated amount plus around $50 for possible extras), the second time - after my departure (in full correspondence with the actual expenses, which were equal the estimated total price, that was indicated in the confirmation, which I had received from the hotel). As a result I had some troubles caused by the negative balance emerged on my bank card. I had to contact my bank to cancel the first transaction. March 19, 2015
Rated 5.0 out of 5.0 by Fun with son in ny Great location, excellent service and fantastic bed! Good breakfast . Only problem was a small lift/elevator capacity which made for congestion in the morning! March 17, 2015
Rated 5.0 out of 5.0 by Great Value clean room, very friendly staff, good internet, good breakfast, good location proximity, highly recommended March 17, 2015
Rated 5.0 out of 5.0 IH Madison Square Garden The staff at this hotel was a 5 star team. Everyone was friendly and so helpful. In fact, I 've never experienced such wonderful service from any establishment - service and smiles were supplies from the janitor to business manager. Everyone was helpful and sincere. Rooms are small but bed/pillows were comfortable. Overall, hotel was quiet at night. When we first arrived, I had reservations about the street and over all condition of the area outside but there was still snow on ground and it was very dirty from the traffic. Once inside, my view of the hotel changed totally. Location is near subways and train station. We were able to get around the whole city without any trouble. March 16, 2015
Rated 5.0 out of 5.0 by will be back for more will be back for more. love NYC Madison Square Garden a+ all the way wooooooooooo.... March 15, 2015
Rated 4.0 out of 5.0 by Comfortable bed, clean room, and great service I was very pleased with my stay. The room was clean, the bed was comfortable, the staff was excellent. March 15, 2015
Rated 5.0 out of 5.0 by Very Satisfied Guests Excellent experience; good location near Penn Station. Extremely attentive staff. I would only wish that the bedding included a down comforter. March 15, 2015
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