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Rated 4.4 out of 5 by 711 reviewers.
Rated 5.0 out of 5.0 by Reliable and Pleasant Great location, nice property, everything clean and in working order, pleasant and helpful staff, and breakfast on-site is such a nice plus. December 21, 2014
Rated 3.0 out of 5.0 by Good Service Good Customer Service. The location is not the best. Cab service in the front of the hotel could be better. I liked the breakfast concept. December 19, 2014
Rated 5.0 out of 5.0 by Great NY City experience We stayed at the Madison Square Garden Holiday Inn during our winter visit to NYC. It's proximity to Penn Station provided easy access to these Amtrak fans. The staff was fantastic. Everyone we encountered was pleasant, eager to please, and helpful in any way. With reasonable rates and value added services (free breakfast, free wifi, etc) the visit was a bargain. We will make this our NYC home on future visits. December 19, 2014
Rated 5.0 out of 5.0 by Express Check The best part of the stay was the interaction with the front desk. December 18, 2014
Rated 5.0 out of 5.0 by The Only Place to Stay in the City! Perfect location, close to Madison Square Gardens, Times Square, subway, walking distance to all museums, and sites to see in NYC! Clean, lovely decor and amazing night's sleep with the most comfortable bedding of any IHG hotel experiences we have enjoyed! Staff wonderful, friendly, professional and very helpful on how to navigate around the city. Located nears affordable places to eat, subways and so much to see within a short walk from the hotel! Great place to stay! December 16, 2014
Rated 4.0 out of 5.0 by Great Staff, but High Price for Small Room The staff is the saving grace of this property. Very attentive and professional. However for the price charged, the room is EXTREMELY small to small to even have a closet, instead a very small wooden cabinet for clothes that need to be hung up. Fixed mount TV does not allow for being able to watch while at the equally small desk. Air Conditioner runs very loud. However, is very conveniently located to all the attractions and/or transportation lines. Breakfast nice and free, as well as 24 coffee, tea available for free. Bed was very comfortable and towels were plush. I give a grudgingly yes as a recommendation. December 16, 2014
Rated 5.0 out of 5.0 by Wonderful Stay We were thoroughly satisfied with our stay at the Holiday Inn Express Madison Square Garden. Location was convenient to subway stops and several shopping venues. Rooms were spacious in comparison to other hotels at which we have stayed in NYC. Everything was very clean. Beds were comfortable. The breakfast was great and offered a wide selection of food. The staff was extremely friendly and helpful. Will definitely consider this hotel for future stays in NYC. December 16, 2014
Rated 5.0 out of 5.0 by CHRISTMAS PARTY MY STAY WAS GREAT! THE ROOM WAS SMALL BUT VERY CLEAN AND SINCE I WAS ON THE 12TH FLOOR VERY QUITE.THE BREAKFAST WAS GOOD REAL SCRAMBLED EGGS AND WONDERFUL MINI MUFFINS. REALLY GOOD COFFEE IN THE ROOM AND IN THE BREAKFAST AREA. WOULD HAVE LIKE THE TABLE AND CHAIRS A LITTLE BETTER BUT THEY WERE OK.THIS IS A GREAT PLACE FOR A ONE OR TWO NIGHT STAY IN THE CITY. WILL COME BACK THERE AGAIN. EVERYONE WAS VERY PLEASANT December 15, 2014
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