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Rated 4.4 out of 5 by 846 reviewers.
Rated 5.0 out of 5.0 Great hotel with great service I have stayed at this particular Holiday Inn Express several times. My trips have all been for business. The staff here is extremely professional, courteous and accommodating. The rooms are clean and the beds are very comfortable. I would, and have, recommended this hotel to my colleagues and friends. Keep up the good work! I will be back soon. April 23, 2015
Rated 4.0 out of 5.0 by Terrance is amazing!!! I had an ant issue in my room and when I brought it to the front desks attention Terrance dealt with the situation great. Even though I did not want to stay due to the ants in my room I could tell by his facial expressions that he was surprised and that this usually doesn't happy. I would definitely be willing to give the hotel another shot at some time. It's at a great location just a few blocks from Penn which is great. Thank you Terrance for still allowing me to see your hotel in a good light. April 23, 2015
Rated 5.0 out of 5.0 by Great hotel in good location. Great hotel at a fair price. Close to the trains and on a quiet block. No problems. April 23, 2015
Rated 4.0 out of 5.0 GEM of an employee Stayed here recently for a cancer-related surgical procedure at NYU Hospital. Great location close to Penn Station and midtown sites. Front desk staff was very friendly but I want to recognize one employee in particular, Ana C., from Housekeeping. After checking out of the hotel and arriving at Penn Station to catch my train home, I discovered that I did not have my diamond wedding ring that I had to remove prior to surgery. My mother in law realized she had accidentally thrown it in the trash can in our room, so I called and spoke with Ana who went and dug through our trashcan and found it!! I thought it was gone forever, but thanks to Ana I received it back via overnight mail and I couldn't be happier! I want to commend Ana for her above and beyond customer service. While this property may not have the largest rooms and excess space, it makes up for it with a staff with huge hearts!!!! Will be back soon... April 23, 2015
Rated 5.0 out of 5.0 by My visit The room was clean, the noise level was very low, and the complimentary breakfast had a large selection and the food was good. April 23, 2015
Rated 5.0 out of 5.0 by nice hotel, excellent location for disney theatre they do a good job at this hotel, i have stayed there 3 times now. they have parking available which is a feature i need. breakfast was very good. room was a little small, but probably the normal size for a new york city hotel.. good bed and pillows. AC worked well. so i am very pleased with this holiday inn express April 21, 2015
Rated 4.0 out of 5.0 by Excellent staff,great location and superb room. A baseball throw from Madison Square Garden this Holiday Inn Express is superbly situated in the heart of midtown Manhattan .Greeted by smiling and enthusiastic staff our stay got off to a very pleasant start . Breakfast was a bit of a scrum but was well maintained by the breakfast crew .The room was cleaned daily and we had one linen change during our 6 night stay .The receptionists were always keen to help us and acted as great travel guides and no task was too small . On leaving, a taxi was arranged and it arrived promptly for our 4.00am departure. A real value for money option in the heart of NYC April 21, 2015
  • 2015-04-25T11:11:12.534-05:00
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