Rated 4.2 out of 5 by 451
Rated 5.0 out of 5.0 by dee04 Great Service and Excellent Location
This is my third stay at this property and again I loved it. I have recommended this hotel to others and will continue to do so, don't let the location fool you, it's in the perfect area! You can walk to Little Italy and to shopping on Broadway. If you need to take the subway it is right on the corner. Lisa and all of the hotel staff were great and always helpful.
May 22, 2013
Rated 4.0 out of 5.0 by SecurityConsultant Great Customer Service
I travel a lot for work and I always base my stay by customer service. The front desk staff is always accommodating to your needs within their abilities per corporate. As always, my stay started off great as I was greeted by a professional and energetic staff member known to me as Liz. Though there were some issues with my key cards, Liz ensured I was compensated and had staff bring me new key cards.
Johnny and Ruby always provide great service in the dining area, especially any bar needs. The breakfast staff is always personable and accommodating as well, they always remember the little things that I enjoy for my breakfast needs! I will have stayed in this specific hotel for 44 nights at the conclusion of this stay. The only thing I can say that would need a little extra attention would be other peoples hair in the bathroom that happened to be left after cleaning.
Again, kudos to your staff. If there is a reward system in place I recommend the aforementioned to receive something.
May 17, 2013
Rated 5.0 out of 5.0 by Bettts Very great service
All the staff from the guys that got me cabs to the housekeepers were most helpful and tried to make my stay as pleasent as possible. The front desk personnel were most helpful especially Stephon. The rooms were clean and neat. Thanks for a good stay.
May 17, 2013
Rated 4.0 out of 5.0 by Chez12345 Great location
I have stayed here a number of times due to its great location, with fabulous bars, restaurants and shops really close by. I often shop alone in the area and feel totally safe.
The rooms are clean and comfortable but a little small - but that doesn't usually bother me as I am out and about so much.
Bar is a little lacking in atmosphere.
Great service from bell staff who organised an excellent transfer to the airport.
May 16, 2013
Rated 5.0 out of 5.0 by BugAlugs100 Such a GREAT location and nice price to match
My third time at this, which makes it my Manhattan home I suppose. The location cannot be beaten with easy access to metro lines taking you to all the heavy areas. OR.. OR I say you can just hop around the corner to the boutique shops and enjoy all the same brands and corner shops without any of the insane footfall of 5th Avenue.
The hotel itself has great staff and I loved the service from the doorman and the concierge team. They arranged anything I asked for them at a good price and with great advice.
I'll be back here soon enough :D
May 15, 2013
Rated 5.0 out of 5.0 by DownUnder2013 best location, great value
Holiday Inn SOHO ....central location... by subway, right by China-town and Little Italy..
NEARBY: lots of down to earth priced Chinese & Italian bakeries, restaurants, fish-meat-grocery, chemists, coffee shops, banks and of course great SOHO shopping area..
SHOPPING: Lafayette St is a busy street [like most of Manhatten] and fabulous shopping in SOHO area. .. " shop to you drop heaven "
STAY: stayed 10 days..
Checking In was a breeze.. efficient and friendly staff.. upgraded to wonderful sunny 13th floor as Priority Club member.. ENJOYED the complimentary coffee facilities, comfortable bed and watched lots of great TV on large flatscreen TV..
STAFF were very helpful from the doormen, stephen and liz at front desk , cleaning staff .. they all made us so welcome and felt at home.
WIFI... Free .. i needed to printouts and used the in-foyer computers... [small charge]
CHECKING OUT: was a breeze..
RETURN: thoroughly enjoyed our stay and would love to return to this hotel in NEW YORK..
May 15, 2013
Rated 5.0 out of 5.0 by bandr2009 Free Trip To New York
My boyfriend won a trip to New York from a radio contest. This was our first visit to New York. The hotel was excellent and in a great location. The room was small but very clean. We are from the south and hotels in the south usually have a free continental breakfast. We were very surprised when we found the continental breakfast at this hotel cost $18.95. However, we were able to find street vendors right outside the hotel and a Dunkin Donuts was across the street. This hotel was in walking distance of China Town, Little Italy and the entrance to subway. The bellman was very helpful and very friendly. Overall we had a great time in New York and if we come to visit again, we would definitely stay at the Holiday Inn Soho.
May 13, 2013
Rated 3.0 out of 5.0 by Richardnb Good location
It's a good location . Easy to go shopping nearby and do sightseeing.
Also, can find good Chinese food . Each day, walking in the street ,you seems in the one of cities in China. You can speak chineses at the hotel...amazing!
May 10, 2013
Rated 5.0 out of 5.0 by jbigles HOME AWAY FROM HOME
I LIVED IN THIS HOTEL FOR 6 MONTHS/2013 AND THE STAFF MADE ME FEEL LIKE PART OF THE FAMILY. I CANNOT WAIT TO GO BACK TO NYC AND STAY IN THE
SAME SOHO HOLIDAY INN. BEAUTIFUL CITY VIEW IN THE
14TH FLOOR, I COULD STARE FOR HOURS AT A TIME. LOVED MY ROOM AND THE STAFF, THEY MADE ME FEEL VERY WELCOME. THANKS HI SOHO. "I WILL BE BACK" JEJE... :0)
May 8, 2013
Rated 5.0 out of 5.0 by dannyxboy Comfortable and Great Location
This Holiday Inn was in a great location and was very clean. I had a wonderful time in NYC and didn't have to spend a ton of money for a great location or clean and comfortable room. Great Value.
May 6, 2013
Rated 4.0 out of 5.0 by valmont1 Nice stay good location for my needs
Kind staff and great location for my interviews.
easy access to stores and great restaurants.
Safe place to walk around.
May 1, 2013
Rated 5.0 out of 5.0 by FamilyTraveler456 Great location, expensive breakfast
The hotel's location in SOHO was great. We had an upper floor room with good views.
The room rumbled every time a subway train went by. (I got used to it by the second night.) In lower Manhattan, this is going to be common.
Unlike all other HIs that I have stayed at, here the breakfast buffet had an additional charge of $20 per person. I was not given any comp tickets, even as PCR Platinum.
April 24, 2013
Rated 5.0 out of 5.0 by Celticfc Nice visit
This our second visit in 5 years to this conveniently located hotel - for us at least. There was some subway and traffic noise but no more than what we expected. All staff approached were helpful and the room was cleaned to a high standard. Free wifi was particularly useful . Would recommend based on our stay.
April 24, 2013
Rated 3.0 out of 5.0 by HectorM Great Service and location
The location is great if you want to be near Chinatown and Little Italy The Canal Subway line is a mere block away which was real convenient.
My only complaint was the bed and pillows. Hated the small pillows. They were not comfortable and I got up with a bad back each day.
The staff however made up for this inconvenience. The staff was great and very helpful at all times. The buffet breakfast was fantastic but a bit pricey if you are on a budget.
April 24, 2013
Rated 4.0 out of 5.0 by Trisha29 Great stay and location
The location of our hotel was helpful to our visit to NYC. The room was quiet and comfortable. Staff were helpful and pleasant.
April 23, 2013
Rated 5.0 out of 5.0 by BeauT55 Great property and Great Customer Service
Check-in was just great. there was a lovely gentleman by the front desk probably the bellman who I believe was egyptian. Had sweet conversations with him and he was very helpful delivering what I needed in no time. Breakfast was delicious. LOVED those potatoes. The property is right next to a subway station which was a plus. Dinner was delicious and room service was even better, food took less than 20 minutes to be delivered.
Definitely recommand this property and definitely be back again.
April 18, 2013
Rated 5.0 out of 5.0 by Mulles Great Location
Great Location, easy to explore Little Italy, and China Town.
Staff very friendly and helpful.
This was our second stay and when we are in NYC we will stay there again.
April 15, 2013
Rated 4.0 out of 5.0 by Cheta Small but hospitable/approachable staff. Accessible to the city.
I am a first time New York visitor. Hailing from the Midwest and a reasonably seasoned world traveler, I was surprised at the value of New York Hotels. As my fellow wedding traveler pointed out, "Hey" this is New York." The room was clean, comfortable and the staff was friendly, what else could you ask for in a major metropolitan city?
April 14, 2013
Rated 4.0 out of 5.0 by RoverDawg First Visit to New York
This was my first visit to New York. I was there with my son and wife. My son is very interested in attending New York University so we were there for a campus visit. The Staff and accommodations at the New York-Soho Holiday Inn were outstanding! Everyone was very nice and very helpful. From the valet service to the front desk personnel we were very impressed. Our room was very comfortable and met our needs. We enjoyed the complimentory breakfast the next morning. It was all very yummy! I would reccommend this hotel to anyone visiting the NYU area. We will be back!
April 10, 2013
Rated 3.0 out of 5.0 by Beebs48 Not that great but good location and clean
Good location, and clean.
The windows leak cold air. The rooms are small, but I guess that's expected in New York.
Room service messed up my order, so I only had to pay $13 instead of $26. Free would have been better.
The reception desk misinformed my sign up for priority club and I didn't get full points, I had to call and get them added as a good will.
No complimentary buffet breakfast.
Beers at bar not good
April 8, 2013
Rated 5.0 out of 5.0 by garymtl Best Location - friendly staff
Holiday Inn New York Soho is located one block of Canal and Broadway. It is by far the best location for those looking to roam Little Italy, China Town and shop on Broadway. Also 12$ cab ride to Greenwich Village. Subway station on the corner with rapid access uptown if needed. This location makes you feel more like a New Yorker than a tourist. Very safe at all times.
The staff from Bogdan the doorman/concierge to all at the front desk staff will gladly take the time to answer any questions. The house cleaning staff are also very pleasant. I travel to NYC 4 to 5 times a year and much prefer staying downtown than upper Manhattan - my home away from home is the Holiday Inn Soho.
April 8, 2013
Rated 3.0 out of 5.0 by rbsn Small and noisy room but clean and good located
We (family - 4 Persons) stayed for 4 nights in the hotel at the end of march during easter vacation.
During the night it was aroung 37 Degree Fahrenheit outside and because of the badly insulated windows also inside the room. If you switch on the air condition/heating it sounds like riding a truck all night. And that all combined with a "special" easter vacation price.
But the room including bath was clean and the staff and service perfect friendly and very obliging.
The location of the hotel is almost perfect (for New York vacation). You step outside and financial district, little Italy, China Town and Greenich Village is just around the corner.
Nevertheless we would visit the hotel again, but then during spring or autumn, when outside temperature are more pleasant :-)
April 3, 2013
Rated 5.0 out of 5.0 by jeffff new york city
great location for this holiday inn. Very comfortable, safe and quiet.
This was our first visit but we would return
March 28, 2013
Rated 5.0 out of 5.0 by NYJEN Excellent NYC Hotel
I love this hotel! It is right in Soho. Minutes from Little Italy - right next door to Chinatown, you are literally surrounded by awesome restaurants. The staff at the hotel is friendly and always accommodating. The rooms are comfortable and once you are in your room - it is easy to forget there is a big city right outside your window. The hotel is quiet. They have a brilliant buffet at breakfast and their dinner menu, although limited, is fine when the weather outside is crazy and you don't want to venture outdoors. The hotel really is one of the finest that I stay in for business when I have to come to NYC. And if you are driving into the city . . . the hotel is easy to find. They valet park for you and then when you have to get back in your car and venture to another location in the city . . . it is easy enough to get to the major bridges and tunnels from this hotel. For being a Holiday Inn in NYC - it is a nice hotel. I have stayed at this hotel at least on 4 different occasions and never had a problem with it.
March 25, 2013
Rated 5.0 out of 5.0 by JimfromMO Great place to stay
I've stayed at multiple locations in the SoHo/Tribeca area of Manhattan. The Holiday Inn SoHo staff have always been helpful, responsive, and friendly. The rates are lower than comparable rooms in other area hotels. I've made Holiday Inn Soho my home away from home, while in NYC.
March 25, 2013
Rated 5.0 out of 5.0 by SpringBreakGetaway Great stay and helpful staff
The room was fine - small, but that's NYC. We asked for an upper floor to get a little view and got the 11th floor. Elevators were quick. Arrived too early to check-in initially so bellman stored our luggage while we started our tour of NYC. And we didn't have to pay for luggage storage, of course. Initially, front desk assigned us a 4th floor room but since I've asked for a higher floor, she changed it. No issues with hot water either. Flow of water and temperature of water was excellent. Hotel was very easy to get to from subway - 4 subway entrances a block away from hotel. Great area and very close to SOHO shopping. Last morning of stay, bellman asked if we needed transportation to airport and he volunteered to reserve a car service and suggested when we should leave hotel to ensure we had enough time to get to the airport and all went well. Car was waiting for us when we arrived back at the hotel 15 minutes before scheduled time. Very pleased with our stay. Hotel room isn't fancy but was all we needed - who stays in their room anyway when in NYC. Would definitely stay again.
March 24, 2013
Rated 3.0 out of 5.0 by Mjmontey MS.
Breakfast is horribly over priced for what you get & the food was cold first thing in the morning. I will not be eating breakfast in the hotel again.
March 21, 2013
Rated 2.0 out of 5.0 by M4321 Noisy rooms, poor temperature control
Noisy rooms, poor temperature control, big uncomfortable pillows, staff (two girls) at front desk poorly trained, but other staff, bell boy, room service staff very polite
March 11, 2013
Rated 5.0 out of 5.0 by Ny2london Excellent Excellent hotel
Room was great, bed was comfortable, the hotel is perfectly placed in the city. Really excellent hotel
March 6, 2013
Rated 5.0 out of 5.0 by Mamel124 Excellent Service
After spending almost 4 months in hotel I can certify that the service provided was excellent. Staff was very professional and was always willing to help and give the extra mile to make our stay the best possible.
Food and Beverages should be improved as the menu was very limited and quite expensive.
Parking rates are outrageous and should consider a special rate for extended stay guests
March 5, 2013