Rated 4.5 out of 5 by 164
Rated 5.0 out of 5.0 by R.R. clean rooms
Our stay at lower east Manhattan was for leisure purposes. The Desk staff were friendly and very helpful in directing us for our visit through the city sites. They went above and beyond to help us with our time line of holding luggage before we needed to leave for our flight and getting to the airport on time. Our trip was truly a great experience. Thank you !
October 4, 2014
Rated 4.0 out of 5.0 by none, nil No frills, but great service
This hotel was in a quiet area of New York, and while this lengthened the time of travel to the main sight-seeing attractions we appreciated the lower level of bustle and noise. This is very much a basic hotel, but you are not paying for the added frills that many hotels have that you don't use. The quality of the staff was outstanding - they couldn't do enough to help and to try and satisfy our requests. Every ask was met with a smile. There was no concierge, but the receptionist staff were most helpful and knowledgeable. If I have one negative comment it is that I thought that the price was too much for what you got, but then this is New York. Altogether, a very happy stay and we would stay there again if we were visiting the Big Apple.
September 30, 2014
Rated 4.0 out of 5.0 by MarkyMark06 Nice Hotel on Lower East Side
Visited on business for one night and had a pleasant stay. The staff was very friendly and the room was small but clean and comfortable.
September 29, 2014
Rated 3.0 out of 5.0 by Shoemacher overall good value and good location
overall good value and good location. new property. easy access to public transportation and good location in the city.
September 28, 2014
Rated 4.0 out of 5.0 by jccs Good Service and Clean room
The hotel offered good quality staff and the room were very clea. All was effiecient
September 23, 2014
Rated 4.0 out of 5.0 by DrJ122 New York king bed
This is a very nice clean friendly basic hotel without many amenities. There is no counter space or storage in the bathroom. Oh well. We can live with that.
I have only one gripe. You have heard of a California king bed which is extra long. Well Holiday Inn has what I call New York King beds which are extra SHORT. I'm sort of tall but just 6'2" When the top of my head is touching the headboard my toes are over the foot end of the bed. They have cut about 6 inches off of the standard 80 inch king mattress . Necessary because there is only 18" between the foot of the bed and the furniture. I stay here often so come on. However if you are truly tall you will have to sleep diagonally on the bed like Abe Lincoln.
September 11, 2014
Rated 5.0 out of 5.0 by janet from KC Wonderful Hotel - Great Value - Everything is new!
The staff at Holiday Inn-NYC is very friendly and accommodating - as well as helpful in suggesting places to eat. The hotel is new - so very clean! Great location and lots to do in and around the area (between Chinatown and Little Italy). Highly recommend.
September 8, 2014
Rated 5.0 out of 5.0 by world treaveler Conviniet location
We enjoyed staying at this hotel. The staffs are friendly and the location is excellent.
September 6, 2014
Rated 5.0 out of 5.0 by Ebere Excellent Service Great Hotel - A must stay
This was an idea place to stay as room was spacious, comfortable and kept very clean. Includes air condition, heating, free wifi and onsite up to date gym. Excellent location as close to the underground train service that provides easy access to the New York and all its attractions some are within walking distance. Staff very friendly and helpful, would certainly return to stay on my next visit
September 5, 2014
Rated 4.0 out of 5.0 by Malyut Could be a great stay if...
It could be a great stay if the loudest ever AC unit didn't ruin our night sleep. It sounded like a tractor working right next to you. If you are not light sleeper then we can recommend this place to you because all the rest of our stay was wonderful.
September 4, 2014
Rated 5.0 out of 5.0 by Jim A. Good example for neighborhood to follow.
The hotel was built about a year and a half ago. Everything was well organized and maintained. The personnel was friendly and helpful. The room was very comfortable and accommodating. Compared to the rest of the buildings surrounding the hotel, it would be a good example to follow. The hotel entrance is not Delancey but on the street beside the hotel, Suffolk. Delancey is a divided 4 lane highway and the surrounding streets are alternating one way. Check a map (not GPS) to see how the streets are laid out if you are arriving by car.
September 4, 2014
Rated 5.0 out of 5.0 by Tatser Good Location
I stayed there for five nights. Good location: close to the subway and easy to find restaurants (so many different kind of restaurants). I was not sleeping to well every night because the pillows they provided were too soft!!!
September 4, 2014
Rated 4.0 out of 5.0 by EvyK2014 Good place.
We (two adults, one 15-years-old boy) spent three nights in this hotel. We chose it for two reasons: 1. Holiday Inn hotels usually have a good standard, 2. the location in the Lower Eastside was perfect to do the things we had planned (all in the southern part of Manhattan). But even if you want to go somewhere else, there are good connections (subway).
Hotel staff was friendly, room clean and quiet. Breakfast does not really fit to people who are used to the Middle European style, but this is a very specific detail that we know well from the US.
Overall a good place to stay! Thanks to the hotel staff!
September 4, 2014
Rated 5.0 out of 5.0 by Vinney Overall good expierence
Location, location, location, with friendly courteous staff. Metro close by for local transportation. All was good.
September 2, 2014
Rated 5.0 out of 5.0 by etienne1234 Simple hotel but very comfortable
Very friendly staff
Located in a good area
However, no fridge
A good place to stay for short-term
August 30, 2014
Rated 5.0 out of 5.0 by Amr2014 Excellent Stay, Friendly Staff
Enjoyed the Stay. Friendly reception staff. would use the same facility for my next NY visit.
August 30, 2014
Rated 2.0 out of 5.0 by brpshack Recent Stay
Rooms are well done in a somewhat modern taste. Great coloring in the rooms. Pillows and shower are awesome. Too bad the staff could not live up to the room.
August 25, 2014
Rated 5.0 out of 5.0 by ginmonty Clean and modern hotel, friendly staff
Very clean hotel, friendly staff, great location. What more do you need in a hotel?
August 25, 2014
Rated 5.0 out of 5.0 by LaurieKW Great value, great neighbourhood
I understand why this hotel is rated so highly online. It's in a great spot and is as nice as many more expensive hotels. We loved the little courtyard and the proximity to transit and a great little neighbourhood.
August 18, 2014
Rated 5.0 out of 5.0 by Pharma Tech Clean and Furendly
As a former Platinum member and current Gold, This property is what I have come to expect from IHG. I highly recommend this property.
Staff was great!
August 18, 2014
Rated 5.0 out of 5.0 by cddior91 Great location! great staff
- Great location in the Lower East Side
- Clean rooms
- Friendly staff
This is my second stay this year at this location and definitely will be coming back again.
August 15, 2014
Rated 5.0 out of 5.0 by Krugerrand Stay here!
Comfortable room in a clean modern building close to the subway. Our room was on the 5th floor facing an inner courtyard. Very quiet. Lots of power points and recharging stations in the room with copious bathroom amenities. The room safe, iron and ironing board were welcome.
The room had just enough space to creatively store carry-ons and suitcases. Strong cold air-con with modern thermostat.
Gym had a variety of dumbbells and adjustable bench.
Staff were warm, caring and sincere. Good selection of recommended eating establishments nearby.
Surrounding neighborhood sidewalks could use more attention by the city cleansing department but one never felt unsafe when walking back to the hotel at night.
We would stay here again.
August 13, 2014
Rated 4.0 out of 5.0 by Agnes123 AC/loudness
The AC worked well but VERY loud when it kicked on.
The guests on our floor that weekend were extremely loud in teh middle of the night, could hear everything.
August 6, 2014
Rated 3.0 out of 5.0 by not so new york Location...location...location!
Booked for 2 adults with govt rate since I'm a federal law enforcement officer.Govt rate gets free breakfast. Check-in only gave me ONE breakfast voucher, said other person had to pay full price. Lame.Room wasn't ready , found cherry pits on the carpet.Virtually no amenities (although i'm a Reward Club member, no newspaper at door, one tiny shampoo for 2 adults?!) only picked this hotel because of its location.
August 2, 2014
Rated 4.0 out of 5.0 by TRU13 Friendly and Helpful Front Desk Service
The Front Desk Staff were very helpful on parking suggestions along with letting us settle in to our room when we arrived a bit early.
August 1, 2014
Rated 5.0 out of 5.0 by loves salty air Try the courtyard view
I have positively reviewed this Holiday Inn in the past. We had an unexpected trip to NY and for the first time stayed in a room that faced the courtyard. From the 4th floor, it was a little like being in a tree house! Although we were hardly in the room, it was still nice to have the calming, non-city view. Also, we ate breakfast in the restaurant. Not cheap, but delicious, with the same friendly, good service we always experience from the rest of the staff.
July 31, 2014
Rated 5.0 out of 5.0 by nadlerus Stay at Holiday Inn Lower East Side
we had a wonderful experience at this small comfortable, facitlity with nice amenities. The front office staff, particularly Wanda, went out of the way to help and guide us with print out directions, information and help securing additional nights. The room was very clean and quiet. The facility has the feel of a neighborhood pension, with international visitors, well equipt with nice restaurant and great location, 1 block from Subway. I couldn't have picked a better, reasonably priced hotel for our 4 days in Manhatten, and I will come back as soon as feasible.
July 30, 2014
Rated 4.0 out of 5.0 by Madrileño por el mundo Buena atención y situación
-Buena atención del personal, sobre todo Wanda y Rafa, hispanoamericanos que nos atendieron muy amablemente (y en español, que siempre se agradece),
-Situación en un barrio que no es de lo mejor de Manhattan, pero a 50 metros de una estación con varias líneas de metro.
- Habitación cómoda y funcional. La única pega el armario, muy pequeño.
-Lo peor: el ruido nocturno. El tráfico es intenso y ruidoso y ya sabeis que "Nueva York nunca duerme"
July 30, 2014
Rated 4.0 out of 5.0 by NicholasC Very good
Very good and clean hotel, friendly staff.
Close to Chinatown and metro station.
Close to 7 eleven, Burger king and Dunkin Donuts!!!
Rooms are modern and comfortable.
July 26, 2014
Rated 5.0 out of 5.0 by Juliaj So great!!
Holiday Inn is a fantastic hotel, we liked that there was a fitness center, the staff was very kind and helpful.
Holiday Inn simply made our stay in New York to a great experience.
We would definitely recommend this hotel to people traveling together as 2 persons.
July 25, 2014