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Rated 4.2 out of 5 by 198 reviewers.
Rated 4.0 out of 5.0 by Air conditioning Too strong. I either had it on until it got too cold, or off, until it got to warm. August 25, 2014
Rated 5.0 out of 5.0 by great breakfast perfect for what we needed, inexpensive, clean, and in a decent area August 22, 2014
Rated 5.0 out of 5.0 by Excellent choice of a hotel Clean, superb customer service and very accommodating. August 22, 2014
Rated 5.0 out of 5.0 by Basic hotel, comfortable and good service I was travelling with my husband and 4 year old son, the hotel was basic and provided for all our needs. My son was happy and breakfast was included although a simple continental breakfast it was more than enough. Would recommend to others travelling with small children, but ensure you book a large room. The free wifi was great and the speed fast. My family I would stay at this hotel again if we traveled back to NYC. August 21, 2014
Rated 5.0 out of 5.0 Great service We visited NYC as tourists and had no idea how to get around. Thanks to the friendly staff, we quickly mastered the subway system. Every morning Scott and his team gave us perfect directions as to which train to take and where to get off. Sonia kept the breakfast area spotless and made sure we had our coffee early even before the scheduled opening time! Thanks. We'll be back, and we hope to send you additional business. Great location. Close to the water and away from the hastles of Times Square and Broadway, yet easy to reach by subway. August 20, 2014
Rated 5.0 out of 5.0 by Nice hotel, small rooms Friendly staff, attractive property, very close to work and subway. The rooms were pretty tiny, though. August 14, 2014
Rated 5.0 out of 5.0 Good brand and nice service This is good hotel because it has a good location and excellent service. August 14, 2014
Rated 4.0 out of 5.0 by Nice Location, Friendly Staff, Courteous Service We had an enjoyable stay at this HI Express for a couple of nights. Our selection of it was based on its walking distance proximity to the 9/11 Memorial and Museum which we wanted to visit as our prime interest to visit the Big Apple. Overall, we had a pleasant and enjoyable stay. The Front Desk staff was very friendly and courteous with their greetings, check-in and check-out service. Buffet breakfast was excellent to start our day with. Our room, however, was very small and we had a tough time stashing our normal luggage without tripping over concerns; for the room price we paid, we expected HI to offer better/bigger room! August 13, 2014
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