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Rated 4.5 out of 5 by 313 reviewers.
Rated 5.0 out of 5.0 by Clean, friendly and great location A hood HI Express in a good location, got a room on the top floor with a nice view to Empire State Building. Staff was very friendly and location is very convenient, everything is close by. Only thing I would have liked was a mini fridge in the room and that housekeeping respected the agreed late checkout instead of banging on the door every 10-15 minutes past the normal checkout time. December 26, 2014
Rated 3.0 out of 5.0 by Nice hotel in general Housekeeping didn't clean my room one day during my stay and they had gone home by the time I returned to my room. Disappointing to come back to a dirty room after a long day. December 23, 2014
Rated 4.0 out of 5.0 by Good location and value Blocks from Empire State Bldg and Macy's, Subway. Met our expectations and would recommend December 20, 2014
Rated 5.0 out of 5.0 by Great little secret near Times Square Overall, staff and property were extremely well run and efficient. Front desk helpful with directions, recommendations December 17, 2014
Rated 5.0 out of 5.0 by Very comfortable bed. The service was excellent The staff at the reception desk was outstanding, they did everything possible to accommodate us since we arrived early and were very tired. Both gals, Edes & Diana, showed extreme care and help us to get in a room right away. December 16, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Stay The hotel was in a perfect location for the purpose of my trip. The room was a nice size and was modern and comfortable. Everything was clean and fresh looking. The matresses were the best we have encountered in a hotel in recent years, as was the choice of a soft and firm pillow. The staff was so helpful - from Kelvin in the breakfast area to Melissa at the Front Desk during check out who wrapped my suitcase in a plastic bag to keep it dry during a heavy rain storm. December 16, 2014
Rated 5.0 out of 5.0 by Staff members The staff was very helpful and friendly. We came in on bus and all our rooms were ready. they were clean.. December 14, 2014
Rated 5.0 out of 5.0 by Great Location Close to Everything We were in town for a Convention and Thanksgiving Holiday. This hotel is ideally located just a short cab ride to the Javits Center and in the middle of all the best NYC attractions. The Empire State Building was outside our window, the Thanksgivng Parade was at the end of the street and Macy's is around the corner. The hotel is new, the rooms are on the small side but were the cleanest I have stayed in ever! There is a hot breakfast included every morning. And the staff is friendly and helpful. We were very comfortable here. December 12, 2014
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