Rated 4.5 out of 5 by 356
Rated 1.0 out of 5.0 by Eliz32 Negative Experience
Very negative experience at this hotel, primarily because of rude , unhelpful staff. The room was not ready by the 3pm check in time and we were left to sit there while , apparently everyone else who came in, was processed for their room. When we did get our room, there was no mention of the amenity/or benefits or recognition from hotel staff. Rather, I had to mention that I was a member and ask for the late check at which I was informed "You'll need to ask us the day you leave". Well that doesn't help me at all, because I need to be able to plan and trying to organize things the morning that I *leave* doesn't make any sense.
This hotel is expensive and I could have done MUCH better elsewhere in the city.
March 25, 2015
Rated 4.0 out of 5.0 by toms dad good location
The hotel was fine,had all the basic things you require for a short stay.Good part of town easy walking distance for stations
March 23, 2015
Rated 5.0 out of 5.0 by WeMo Great location, clean hotel, courteous staff
Stayed 3 nights here, excellent location. Staff was courteous, hotel was clean and quiet - no problem relaxing. Breakfast was normal HIE except no gravy :( What's up with that? Cinnamon roles and biscuits and gravy are supposed to be signature here, right? Would definitely stay here again.
March 21, 2015