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Rated 4.2 out of 5 by 512 reviewers.
Rated 1.0 out of 5.0 by Poor service and appearance -Poor external and internal appearance. Narrow and small lobby. One bathroom in the whole lobby, not even stalls. -Service was no where near extraordinary. Barely average. -Room was mediocre. Shower water wouldn't get hot. Fossett on sink came off when I turned the water on! Stains on furniture August 15, 2014
Rated 3.0 out of 5.0 by Good Value, but Crowde Good value for this area of New York City, although it is not really times square, but close. The hotel was very crowded, so elevator waits were unbearably long and the breakfast room was super crowded. Most people I saw were taking the food back to their rooms as there was nowhere left to sit. August 14, 2014
Rated 4.0 out of 5.0 by Long weekend in NY Very close to Manhattan center and fair price-to-quality ratio August 14, 2014
Rated 5.0 out of 5.0 by Service with a smile Great Location. We were served very well - always with a smile. Excellent and very efficient. Check -in was done right away with MOD taking over as it had become busy. Exemplary service. Keep it up. Rewards will follow. Finally, thank you all. August 14, 2014
Rated 5.0 out of 5.0 by Great service and such friendly staff! We stayed for 3 nights. It was a great visit. The rooms were very clean and the beds were so very comfortable. It is close enough to the heart of Time's Square yet still feels quiet and removed from the hustle and bustle. I would definitely recommend this hotel to friends and family! August 13, 2014
Rated 4.0 out of 5.0 by good position for subway/Times Sq etc but beware breakfast time Rooms good and hotel staff exemplary. Only downside is breakfast time. Very very small area for breakfast so extremely crowded- people eating their b'fast in lobby or take back to room as no room in breakfast room. Long queues for food. August 13, 2014
Rated 5.0 out of 5.0 by Warm and adorable staff My stay here was for two nights but my kids and I had a wonderful time. The staff members were warm and courteous. They made us feel at home. Location of this hotel is a major plus. New York Times Square is right around the corner. We didn't need a cab to get by. Every place we needed to get to was just a walk away. Oh! Did I mention their breakfast buffet? It is worth looking forward to. You'll enjoy it. The only reason I didn't give it 5 stars is because the rooms are small but that's so New York. August 13, 2014
Rated 5.0 out of 5.0 by Very convenient The hotel was great for a visit to NYC. Very close to Times Square, Port Authority, the High Line and many other local sites. The convenience and friendliness of the staff over shadowed the cramp breakfast buffet. But, we were always able to get the food and find a place to eat. The coziness of the hotel reminded us of a European hotel. August 12, 2014
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