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Rated 4.2 out of 5 by 613 reviewers.
Rated 5.0 out of 5.0 by Great Hotel Great Hotel location...just a brew blocks from times Square and subway station. Staff was very nice, clean rooms that are a bit small but okay for just sleeping. Breakfast was very good but get there early as it gets quite busy in the small room on the ground floor. November 21, 2014
Rated 4.0 out of 5.0 by Great service Very nice. Comfortable along with great service and friendly staff November 20, 2014
Rated 5.0 out of 5.0 by Comfort and convenience The hotel was super clean, perfectly comfortable, and crazy convenient. I could see the new World Trade Center from my room - made my trip. I will try to stay here every time I go to NYC. November 18, 2014
Rated 4.0 out of 5.0 by Good choice The location is very good, near to places of interest. People are very kind and helpful. Good ratio Price/Value. I recommend it November 18, 2014
Rated 3.0 out of 5.0 by Fair service Fair service. I did not get reimbursement for late check in as I was supposed to. Staff member assure me that I will get a discount but did not remember at the end of my check in. November 16, 2014
Rated 4.0 out of 5.0 by Wonderful staff Spent one night in NYC at the Holiday Inn Express on W 39th St. The staff was very accommodating and helpful. Loved the breakfast with a wide variety of choices. Comfortable clean room and will stay here again....hopefully for a more extended stay! November 14, 2014
Rated 5.0 out of 5.0 by Great pillows Most enjoyable stay, comfy bed, clean bathroom. Great views of city (we were on 32nd floor). Ideally located for sight-seeing etc. Staff most helpful and considerate. Would stay there again. November 14, 2014
Rated 4.0 out of 5.0 by Good value reasonable walking distance to theaters I was on the 17th floor so I was failly isolated from street noise. Bed was comfortable. There was very good sound isolation between rooms. The walk to the theaters was about 10 to 15 minutes at a swift pace, and about 10 minutes to Penn Station. The biggest negative is that there are only two elevators and they have to be shared with house keeping so the wait can be more than 10 minutes at peak periods. November 14, 2014
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