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Rated 4.2 out of 5 by 576 reviewers.
Rated 5.0 out of 5.0 by A good hotel, very conveniently located Having read other guest's reviews, the hotel totally lived up to their good reviews. As breakfast is not standard in New York, this was definitely an added bonus. Their was plenty of choice and the staff kept everything filled up and the tables cleared very efficiently and pleasantly. The hotel is on a side street with other hotels so it felt safe and again because of it's location it was as quiet as it's possible to get and still be near the places we wanted to visit e.g. Times Square, uptown, downtown etc. Staff were very helpful, especially Judy the Concierge. we would certainly stay there again and would recommend it to others. October 19, 2014
Rated 5.0 out of 5.0 by Great location and good value Convenient location, great breakfast, helpful staff, comfortable bed, great view from our room. October 17, 2014
Rated 5.0 out of 5.0 by Great Hotel I was only in the City for one night for an interview, but the staff was extremely friendly and accommodating. They provided me with answers to any questions I had about food or where to find a pharmacy. The building was clean and I felt very safe, as there were always multiple people in the lobby. October 16, 2014
Rated 4.0 out of 5.0 by Good location, friendly staff The location is only a few minutes walk from Times Square. The staff was very friendly and the breakfast was adequate. The room was not big but for NYC it wasn't overly small and it was clean. October 16, 2014
Rated 5.0 out of 5.0 Front Desk Staff Outstanding Just a great staff that pays attention to details. It was our anniversary and the desk attendant checked to make sure we had a ride to the restaurant and made sure we received a complimentary cookie when we got back to the hotel. October 15, 2014
Rated 5.0 out of 5.0 by Stayed Prior to Princess Cruise This was our first opportunity to stay in New York City. The size and scope of the city was pretty daunting as we looked at maps from home. We know and trust Holiday Inn Express stays in the past and noticed that there was one in the Times Square area. The trust we had in HI EX did not disappoint. The same great service, accommodations, and cleanliness were found at this location. The only difference was the hotel size was somewhat smaller due to "city size" building. Pretty much what you would expect being in the middle of Manhattan! The hotel is located in walking distance to Times Square and tour buses. The concierge Rick, helped us to arrange travel on the hop-on-hop-off Big Bus B, and also helped with all our questions of getting to other areas we wanted to visit. The area the hotel is located in is safe and the street quite quiet. We were very surprised that the room was so quiet for sleeping being in the middle of the city! Would stay at this location again! October 14, 2014
Rated 4.0 out of 5.0 by Convenient to Times Square With only 6 rooms per floor, this hotel packs in the rooms on each floor. Very tight rooms for 2 people. No chair to sit in beyond the desk chair. Bed was comfortable and room was clean. It was convenient for my purposes. October 11, 2014
Rated 4.0 out of 5.0 by Nice Stay Good location, convenient to all places. I will recommend anyone to stay at this hotel. October 11, 2014
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