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Rated 4.2 out of 5 by 584 reviewers.
Rated 4.0 out of 5.0 Thanks Ms. Kenesha - A wonderful Manager I was a bit upset over some mix up with my reservation and what it was going to cost me; and the other guest relations people did not appear to know that this mattere. However the manager Kenesha made feel so much better I decided to stay an extra night at an even higher cost. Thanks to Holiday Inn for understanding what customer service is about and to Ms. Kenesha for being an angel. The hotel is quite pricey though... October 27, 2014
Rated 5.0 out of 5.0 by Excelente Servico UN excelente local, su ubicación, e instalaciones son muy buenas Solo el elevador que hay que esperar a veces por venir lleno es regular LAs habitaciones aon muy cómodas a pesar de ser pequeñas, todo funciono bien y el servicio del personal es excelente Lo recomendamos ampliamente October 26, 2014
Rated 5.0 out of 5.0 by Great Hotel... new, clean property Great hotel stay! I highly recommend this Hotel! Great location October 23, 2014
Rated 1.0 out of 5.0 by Tiny expensive rooms. Poor location. Very very small rooms. Hotel is not conveniently located. Far from Times Square , shopping, theatres, everything. 2 small elevators for whole hotel that got very crowded and backed up. Only one public restroom in lobby which also had long lines of people waiting. Expensive and not worth it! October 22, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express - West 39th Street Overall great service but a bit noisy area. Also while the staff at breakfast was extremely nice i think the breakfast could include more healthy options - like almond butter or quinoa and veggie omlettes, fresh squeezed juice. i realize that its a bit more expensive to be more healthy but just a suggestion. Overall though the staff was extremely nice, friendly and accomodating. October 21, 2014
Rated 4.0 out of 5.0 by Nice, well located hotel, with excellent staff Hotel is well located, just a couple of blocks from the main bus station. Ideal for anyone coming in via bus from any of the airports. Hotel staff were excellent, the room clean and thankfully quiet allowing us to sleep well. Breakfast is included if basic, yet still hits the spot with pancakes, yogurt, muffins, omelets, cereals etc. There are nearby stores if you prefer handmade breakfast sandwiches or barista style coffee. The high line is nearby (excellent and a must visit for a casual stress free stroll), and subway stops nearby. My wife and i love walking so a walk to the flatiron district or up to central park made this an ideal location. We rarely used the subway which is close by. October 21, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. Lots of outside noise, but that is typical for NYC. October 21, 2014
Rated 4.0 out of 5.0 by Great Place for NYC We had easy access to Times Square, breakfast was great... and we loved that they would hold our luggage for us on check-in and check-out day... October 21, 2014
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