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Rated 4.2 out of 5 by 650 reviewers.
Rated 3.0 out of 5.0 by Great Stuff Hotel is clean and very close to Time Square. Receptionists have been great, courteous and accommodating. The lady at the concierge instead very rude. We asked for info for Broadway shows and when we asked question about pricing ( she was using a broker) she was rude:" do you wanna eat about this".The guy with me asked if was possible to get better deals waiting in line at the theatre and again she told us in a very rude way "oh yes get in line at discount ticket good luck" That has been the only drawback.... December 15, 2014
Rated 2.0 out of 5.0 by a convenient location with quick access to the metro I had a nice stay here. The subway is just a couple block walk which makes it convenient to get around, while still being affordable for Manhattan. Breakfast is typical HIE aka nothing special but it's part of the rate. I loved that the windows open. I like a cool room and that made it easy. December 15, 2014
Rated 5.0 out of 5.0 by Comfortable room. Great service Awesome for the price. Clean quiet, and professional staff. Will return. December 15, 2014
Rated 5.0 out of 5.0 by Great location! We love the location. Near to Times Square, close to subway stop, etc. Room was clean and comfortable. Breakfast was very good and had several choices. The only drawback was that we had a little trouble staying connected to the internet with the free Wi-Fi. December 15, 2014
Rated 5.0 out of 5.0 by Great staff excellent location and rooms From the entry to the exit a truly pleasurable experience. thanks to the Holiday Inn Express personnel! December 15, 2014
Rated 5.0 out of 5.0 by Good Value and Great location This is the 5th time I've stayed at Holiday Inn Express Times Square. The rooms, though small, are comfortably appointed. The staff is wonderful. I would like to commend especially the morning breakfast folks. They are all so nice. The location can't be beat. Thanks. December 14, 2014
Rated 5.0 out of 5.0 by I always feel welcome when I stay here! My company has a sales office near Times Square, so I spend several weeks a year in the city and I always enjoy staying at HI Express. The staff is great and they make sure I have everything I need. The hotel location is within walking distance of some good restaurants as well as Times Square. December 13, 2014
Rated 4.0 out of 5.0 by Great location, but overpriced for what we received. This hotel has a location for sightseeing and is clean and the staff was friendly and they also had a great breakfast. There were a couple of issues that made our stay not so great. If you stay on a weekday the jack hammering starts at 7AM, which was annoying. There are only two elevators in the hotel and if you come and go in the morning or evening when everyone else is, be prepared to wait a long long time. We had to keep taking the stairs but when we got ready to check out, every time the elevator would stop it was full so we ended up having to take the stairs with all of our luggage which was two trips. The rooms are extremely small. We had three people and that room was the size for one. December 12, 2014
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