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Rated 4.2 out of 5 by 707 reviewers.
Rated 4.0 out of 5.0 by Nice stay near Times Square I stayed for one night and picked this location based it's proximity to Times Square. Within 5 -10 minutes walk, you are in the heart of Times Square. The room is decent sized for New York City, and clean. No complaints, and I would stay here again. March 2, 2015
Rated 1.0 out of 5.0 by Unexecepted expereince The service of this hotel is very remote while the responses to the guest is very slow and impolite. In the end, they don't solve your problem at all. March 2, 2015
Rated 5.0 out of 5.0 by Excellent staff and location This hotel may surprise you! The price was good for NYC but this staff was THE BEST we have ever encountered at any hotel! They provided us with every need. The rooms were small but very comfortable, clean, and quiet. The elevators ran well and fast. The breakfast was good but the breakfast staff was AWESOME! We would highly recommend this hotel for its great staff, comfortable rooms, and location. February 28, 2015
Rated 4.0 out of 5.0 payment I had an amazing time at HI Exp Times Sq, however this has been tarnished by the 3 payments that have been taken from my bank account, this has now left me £600 overdrawn! And I will now accrue bank charges as my direct debits and standing orders for March will be declined to be paid! I have called the Hotel and they have advised me that the payments will return to my account, however this can take up to 2 weeks!!!!!! It didnt take 2 weeks for you to take the money from my account! This has really left a bad taste in my mouth, I was planning to book this hotel for 04 June for 4 nights, however I will now seriously rethink my options!!! February 28, 2015
Rated 5.0 out of 5.0 by satisfied This hotel has a great staff , nice clean rooms , convenient location close to many places to visit. I would recommend this hotel . February 27, 2015
Rated 4.0 out of 5.0 by n/a good place to stay if visiting nyc good location great staff great breakfast February 26, 2015
Rated 5.0 out of 5.0 by Best value for the money I've seen in NYC Nice room with a great view of Manhattan. Quiet floor. Attentive, friendly staff. Good location. I will be back. February 26, 2015
Rated 1.0 out of 5.0 by Average This hotel is far from perfect or acceptable. The bed sheets had coffee stains on them. The temperature in the room was always either too hot or too cold, it was hard to control. The room was distastefully decorated, from the 1950s. The room was also very crammed, there was too much furniture that didn't have to be there. There was no room for hanging up clothes and coats for two people. The breakfast area was so full that it was impossible to grab anything and go. The only redeemable quality was the attentiveness and the friendliness of the staff. February 26, 2015
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