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Rated 4.2 out of 5 by 816 reviewers.
Rated 4.0 out of 5.0 by GREAT VIEW AND SERVICE overall front desk staff and breakfast staff were just superb,the location to get to times square is only a few blocks away,we arrived early red eye ,came back around 11am and they gave us a room,thanks for your great assistance.. July 3, 2015
Rated 5.0 out of 5.0 by Customer Service The stuff was great especially the front desk stuff. They were very helpfull. We enjoyed our stay. The breakast was excellent. Over all it is a great place and great people. July 2, 2015
Rated 5.0 out of 5.0 by Todo excelente Todo en el hotel estuvo excelente tanto la atencion del personal como la limpieza y orden del hotel July 2, 2015
Rated 5.0 out of 5.0 by Great service in a busy big city All the staff were friendly, helpful, and efficient. The breakfast and breakfast staff were outstanding. I will stay here again for sure. July 1, 2015
Rated 5.0 out of 5.0 by Good location and comfortable room I primarily chose this hotel due to its location in reference to Penn Station and the subway. The room was well kept and the free breakfast was good. June 30, 2015
Rated 5.0 out of 5.0 by Second Time Great place in a great location. Friendly front desk. If you stay at Holiday Inns a lot, the breakfats start to look the same. Hover, plan to stay here the second week of July. That would be my third stay here. June 25, 2015
Rated 4.0 out of 5.0 by Convenient Location From the moment we arrived, everyone was very friendly and accommodating. Not once did I encounter less than excellent customer service. The front desk staff always had smiles on their faces! The bell hop boys were very cheerful and upbeat. The breakfast cleanup staff were very helpful when I couldn't find something. The room was smaller than I am used to, but this is NYC so I expected that. Beds were comfortable. Very quiet location. The only downfall to this hotel is the breakfast area. It gets very crowded. It was the weekend so that can be expected. There weren't enough tables for everyone. I had to take my breakfast out to the lobby, which was fine because I was able to charge my phone there. The breakfast stations are also scattered. The first morning I didn't realize the bread station was in another room so I didn't have any. It is easy to see that the room sizes and configurations don't allow for a better setup. They are doing the best they can. This hotel is close to the Port Authority Bus Terminal and Time Square. We walked back and forth to Time Square several times a day without any problem. I would stay there again and also recommend this location to friends and family. June 24, 2015
Rated 5.0 out of 5.0 by Surprising NYC Excellence We did not expect the Excellent services, food and cheerful,helpful and hard working staff we enjoyed in our one night stay at this HIX. A real winner in the heart of the city. June 23, 2015
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