Rated 4.2 out of 5 by 811
Rated 5.0 out of 5.0 by 1x2y3z Second Time
Great place in a great location. Friendly front desk. If you stay at Holiday Inns a lot, the breakfats start to look the same.
Hover, plan to stay here the second week of July. That would be my third stay here.
June 25, 2015
Rated 4.0 out of 5.0 by Anabanana123 Convenient Location
From the moment we arrived, everyone was very friendly and accommodating. Not once did I encounter less than excellent customer service. The front desk staff always had smiles on their faces! The bell hop boys were very cheerful and upbeat. The breakfast cleanup staff were very helpful when I couldn't find something.
The room was smaller than I am used to, but this is NYC so I expected that. Beds were comfortable. Very quiet location.
The only downfall to this hotel is the breakfast area. It gets very crowded. It was the weekend so that can be expected. There weren't enough tables for everyone. I had to take my breakfast out to the lobby, which was fine because I was able to charge my phone there. The breakfast stations are also scattered. The first morning I didn't realize the bread station was in another room so I didn't have any. It is easy to see that the room sizes and configurations don't allow for a better setup. They are doing the best they can.
This hotel is close to the Port Authority Bus Terminal and Time Square. We walked back and forth to Time Square several times a day without any problem.
I would stay there again and also recommend this location to friends and family.
June 24, 2015
Rated 5.0 out of 5.0 by MarMx Surprising NYC Excellence
We did not expect the Excellent services, food and cheerful,helpful and hard working staff we enjoyed in our one night stay at this HIX. A real winner in the heart of the city.
June 23, 2015