Rated 4.2 out of 5 by 931
Rated 4.0 out of 5.0 by Nimo2 Good location but small rooms
The hotel has a great location but the rooms are very small and the choice of breakfast can be improved. friendly staff.
October 12, 2015
Rated 4.0 out of 5.0 by JodieSteve2015 A week in NYC
Hotel was in an excellent location, easy walk to Penn Station and Times Square. We checked in at 1am on our first night and the front desk staff were so welcoming and helpful in getting us checked in as soon as possible.
We initially experienced some issues with our air conditioning but someone from maintenance came straight up and fixed it for us (new batteries).
Room was small but enough space seeing we only slept in it.
Lifts worked well seeing that there is only 2 and over 30 floors (wait for only 1-3 minutes). We only used the complimentary breakfast once or twice during the stay but there was a range of food however could we quite busy.
Had some difficulty with booking services through the concierge desk but was easy enough to find bus tours on the street and book Broadway tickets online.
Would stay here again based on location
October 10, 2015
Rated 5.0 out of 5.0 by Reeie Great Hotel
I enjoyed my stay at Holiday Inn express time square. The staff was great and the room was very comfortable.
October 9, 2015