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Rated 4.7 out of 5 by 126 reviewers.
Rated 5.0 out of 5.0 by Great service Staff were courtious and helpful. No request went un-noticed. Rooms were clean and quiet. Everything a traveller would look for. July 2, 2014
Rated 5.0 out of 5.0 by Best stay This hotel was wonderful - by far the best one we have stayed in. The staff were helpful and friendly, the room was very clean, and the pool/hot tub were so relaxing. Thank you - we will return!! July 1, 2014
Rated 4.0 out of 5.0 by Comfortable bed and nice staff. The room was nicely updated and the bedding was wonderful. Very comfy matress with pillows that varied in firmness. The A/C was a box/window unit but was controlled by a thermostat on the wall. I like a relatively chilly room at night and the temperature was limited at 65 degrees F. It was cold enough for me but may not have been if the temperature outside was higher. The staff was friendly and helpful and always greeted with a smile. I also like that a newspaper was left outside of my door each morning. Overall it was a very pleasant stay. June 30, 2014
Rated 5.0 out of 5.0 by Good Experience Recommend staying there. Hotel is very clean and staff were courteous. One of the better Holiday Inns I have stayed at and I stay at a lot of them. June 26, 2014
Rated 5.0 out of 5.0 by Love ALL Holiday Inn Express! I am always able to get a room - regardless of who else in town - with Holiday Inn Express! Love it!! I also am able to check in late - and since I travel alone - always feel safe at the locations. The staff is always courteous. June 25, 2014
Rated 5.0 out of 5.0 by Great Hotel I came here specifically to find complete rest and I was in town for a baby shower. Check-in was very swift and my room was spotless....really spotless!! The bathroom has generous space especially the tub which I really appreciated. My room was very spacious, the tv was nice, and I didn't notice traffic noise at night which was my concern. The big pluses are the pool and Jacuzzi are indoors which is a big plus for me! You can buy snacks and frozen dinners on-site and there is a microwave and frig in the room which is nice. I loved the breakfast! It was nice and hot and I appreciated the variety of food. Eggs, cereal, sausage, muffin, donuts, biscuits, juices, coffees, something for everyone! The eating area is very spacious and feels more like a restaurant than a hotel which is awesome! There is always someone at the desk and they are very professional and concerned about your stay The bed was very comfortable. I will not hesitate to stay at this hotel again and again! June 25, 2014
Rated 5.0 out of 5.0 by Great service First time staying at this particular Holiday Inn Express and the service was great. As a platinum member I was greeted as one and even though my room was already ready, when I asked for an upgrade the desk clerk said she would see if there was any available and when there was, we got it. I think her name was Madge but she made our stay great. We are spoiled now and in the future will probably book that type of room and all because she took the time to look and not just tell us there was none available. We have traveled to that location many time and have stayed at all different hotels in the area but not anymore. I would recommend this hotel to anyone. June 24, 2014
Rated 5.0 out of 5.0 by A great team that care about their customers I can not say enough about the staff and their kindness and thoughtfulness. I have been there for a great deal of time due to my job. From the first day I arrived Jimmy, Sue, Anthony, Marcy made me feel welcomed. They are very caring individuals. The clean team I call them are so thorough and have made me feel at home. I appreciate them so much. I can truly say this is the best hotel for customer service. Kudos to all of you. June 23, 2014
Rated 5.0 out of 5.0 by overall expeience This was a great stay! Staff, hotel property, room. and food were all excellent. Great décor, quiet public areas, very clean...absolutely nothing to complain about. We will definitely stay at this hotel again. June 18, 2014
Rated 5.0 out of 5.0 by Great value, staff and facilities Stayed for a soccer tournament in the area...we loved it. Facilities exceeded our expectations and the staff was very friendly and helpful. The FREE breakfast was the bomb!!!! Good variety. June 18, 2014
Rated 5.0 out of 5.0 by Large, comfortable room; great breakfasts I had been staying at a competitor's establishment for previous six years. They increased their rates astronomically. Their rooms and amenities were not even close to Holiday Inn Express. We are glad we made the decision to change establishments. June 5, 2014
Rated 2.0 out of 5.0 First Impressions are the most important I stay at this same hotel due to a local supplier I vast at a min. monthly. Every other time, I get a little surprise. This time it was hair in the bathroom floor, multiple. This makes me think, is the rest of the room clean? Also when I went done to the desk, I requested from the desk agent to have the bathroom re-cleaned. She didn’t seem bothered by a customer requesting this. Then she made a call on the radio to the cleaning head, “this gentleman would like his bathroom wiped down, can you do it?" Is this a question, how about, we are so sorry you have a dirty room, would you care for another. I don’t like to bash hotels, due to thing happen, but I am really re thinking this place to stay in the future! June 2, 2014
Rated 5.0 out of 5.0 by My home away from home Cozy accommodations and great customer service! This is always my first choice when staying over in DE for work. It's like my home away from home. The staff is amazing! June 1, 2014
Rated 4.0 out of 5.0 by My stay My stay was good. I would say that they need to get better equipment for the fitness center. And I would like to see some better choices like turkey sausage. May 31, 2014
Rated 5.0 out of 5.0 by goody This HI delivered as advertised. Very friendly staff and excellent location, minutes to U. of Delaware and Delaware Park. Quality property...clean inside and out...very nice rooms with everything you need. Excellent choices and variety at breakfast. Conveniently located just off I-95. I've stayed at other properties in the area and this was by far the best of the bunch. Check in and check out were fast and efficient. Great job folks!! May 17, 2014
Rated 5.0 out of 5.0 by Excellent Fresh and clean-- (Newly-built from look of it), this hotel is convenient to the highway and offers numerous dining options in the area. Ample, free parking and excellent customer service at the front desk. Room was clean and quiet. Pool and whirlpool an added plus May 12, 2014
Rated 5.0 out of 5.0 Quiet and Clean I love this Holiday Inn and have stayed here twice already. It's in a great location and probably the quietest hotel I've ever stayed in. The indoor pool is a bonus for any time of the year and the staff is great. I look forward to staying here again. May 7, 2014
Rated 5.0 out of 5.0 by Very Nice Facility We found this hotel to be quite comfortable and peaceful. The room was very clean and fresh in appearance - including the bathroom which we know is difficult to do. My only criticism is about the traffic flow in the breakfast area. This hotel has quite a few rooms and while the eating area seemed large enough to handle the volume, the area where you pick up your food gets crowded and difficult to work in - people go in all directions and there isn't enough space when many arrive for breakfast at once. My suggestion for guests is to just have patience at breakfast time and enjoy this otherwise very nice facility. May 3, 2014
Rated 5.0 out of 5.0 by Geat Location This property is close to campus, Easy to get to other locations, The Staff is very knowable about things to do places to eat. The place is well keep. April 24, 2014
Rated 5.0 out of 5.0 by Would definitely stay again! The front desk staff were very friendly and accommodating. April 21, 2014
Rated 1.0 out of 5.0 by No recognition I booked this reservation through the IHG website and then modified it using my IHG iPhone app. However, the staff when I checked-in did not have my IHG member number associated with my reservation. She doubted me when I told her I was Gold Elite status. And, when I requested late checkout, she said she could only give me a regular check out since I wasn't Gold Elite. I don't know why they don't have updated information about their guests at this property. April 21, 2014
Rated 5.0 out of 5.0 by Great Place, even greater Employees The hotel is warm and inviting. I travel extensively for work and this week, I happened to have stayed in three different hotels over a five night period. The employees were AWESOME. I had the opportunity to work with Jimmy. I have worked with him before on another occasion, and both times were just a wonderful experience. Whether it is a late reservation, late check in or just a change in plans. This Holiday Inn is by far at the top of their game, and I will go out of my way to stay here. They are top notch! Keep up the GREAT work!!! April 20, 2014
Rated 5.0 out of 5.0 by Exceptional as Always I have stayed at thsi property many times. Every time is a great experience They value Platinum guests and their offerings are top of the class! Keep up the good work! thank you. April 17, 2014
Rated 4.0 out of 5.0 Great Hotel Overall this hotel is a very nice hotel with comfortable beds and clean rooms. It has a indoor pool and hot tub so on those cold days you can enjoy the conforts of the hot tub. April 16, 2014
Rated 5.0 out of 5.0 by Always Great Services and Stay Travel here often for business and are always greeted with a smile and made to feel like part of the family. Excellent hotel, great staff, and always comfortable! April 4, 2014
Rated 5.0 out of 5.0 by Consistently clean, comfortable and great service Since we travel here regularly, we seek out the best deals in the area that offer a very clean,comfortable place. I'll pay a little more if I get more. We have stayed at this hotel 3-4 different times over the past 2 years and it is one of our favorite. In addition to staying here, we have stayed at other hotels in the area. This hotel has been consistently clean and the staff are very professional and courteous. With the exception of the Embassy Suites, this hotel has the best breakfast buffet in the area. Of course, you are usually paying much more to stay there. Be sure to check for the best discounted rates. This hotel is just off Rte 95 with the mall close by. It has always been quiet and the beds very comfortable. March 27, 2014
Rated 5.0 out of 5.0 by Nice stay The staff was so nice when we first arrived they gave a map of the area, five different restaurant menus with coupons for a free appetizer or dessert. The room was clean and comfortable, very nice sleep especially considering we stayed in a newer "hipper" hotel the night before in Virginia and it was just an awful experience, this hotel was such a welcoming change. We had food delivered to the room from one of the local pizza shops and the front desk actually called to make sure it was ok with us to send the deilivery man up! The breakfast was really good too, my husband and I were so surprised and impressed by that. We've stayed at other hotels with a complimentary breakfast and this one was one of the best we've had in a long time! We would highly recommend this hotel and other Holiday Inn Express hotels to everyone! March 19, 2014
Rated 5.0 out of 5.0 by Great Place After a long day of traveling, we stopped here to take a break from the driving. It was pretty late, but the clerk was still very polite and recommended a place near by that opened late to eat. The room was clean and the breakfast in the morning was convenient and great. February 26, 2014
Rated 3.0 out of 5.0 Poor Heating but comfortable bed. Room 100 was cold when we checked in. Heat was off and temperature did not register on thermostat when I turned the heat on. Set thermostat at 75 and it only got to 67 at check out the next day. February 15, 2014
Rated 5.0 out of 5.0 by clean, great breakfast area Clean and comfortable, Nice pool area and workout room which was used by all. The breakfast was the standard that HIE puts out, nice variety, clean and neat. A special thanks to the people working in the breakfast area, I needed to clean a thermos before i checked out and when I asked for assistance I was greeted with a smile and a "no problem-we can help you" attitude. Just another reason why I continue to be a long term customer. February 4, 2014
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