Rated 4.7 out of 5 by 80
Rated 5.0 out of 5.0 by Richiev16 Very clean hotel
Staff was friendly and informative. Location was good. Room was very clean. I would stay here again and recommend to others.
November 13, 2013
Rated 5.0 out of 5.0 by Corrie28 Traffic
The staff was very nice, the bed was cozy, the soap and shampoo were a top knotch brand. The only downside was the noise from the traffic outside our room on the backside of the hotel. It was really really loud even with earplugs so sleep wasn't happening too easily.
Other than that, loved the place!
November 5, 2013
Rated 5.0 out of 5.0 by MurfAndie Good breakfast choices
There were plenty of good, healthy food choices for breakfast, along with the cinnamon rolls that I always crave. Quiet hotel in a quiet spot, but not much nearby to pick up odds and ends that the family wanted for snacks and such. I did discover the selection of items they had by the front desk and was able to get some late night ice cream.
November 3, 2013
Rated 2.0 out of 5.0 by extremelyunhappy1 not as expected for a Holiday Inn
I was excited to stay at the hotel, based on the photo's & other reviews. There were some not so great reviews, but I just thought it was people complaining about little stuff.
The linens were not good. There were urine stained blankets. The mattress was very hard & the pillows were lumpy and very difficult to use. I did not sleep at all.
I will never stay at another holiday in express again.
October 30, 2013
Rated 5.0 out of 5.0 by edm76 Pleasant stay
We found the staff to be very helpful, especially when we asked for directions for dinner. They cheerfully supplied a shower cap when I asked at fhe front desk. The beds and chairs were comfortable. The location being near rte. 95 was a great feature. We would definitely stay at this hotel again, instead of another chain we used to use!
October 23, 2013
Rated 5.0 out of 5.0 by ZeeP Recent Stay
All you can expect for the price.
Simple, clean, comfortable place to rest after all day's work.
October 22, 2013
Rated 5.0 out of 5.0 Excellent stay!
Very friendly staff, incredibly clean room, and amazing value. So pleased with my stay at this property - THANK YOU!
October 19, 2013
Rated 5.0 out of 5.0 by RKWCHW Even better than last time
We have stayed here several times and will continue to do so in the future when coming to this area. Comfort is great and staff is excellent.
October 19, 2013
Rated 5.0 out of 5.0 by Chickie615 Great Staff
Very helpful staff, sizable, clean room. Would stay here again.
October 15, 2013
Rated 3.0 out of 5.0 by Slowpeddler Disappointed!
No acknowlement of being a Platnum Member. Poor water pressure in shower. Same OLD menu for breakfast. Have stayed here in the past, won't come back.
October 11, 2013
Rated 5.0 out of 5.0 by Lars01 Best handicapped room I have ever stayed in!
Thoroughly enjoyed our stay and the breakfast was fabulous .
A beautiful facility with great landscaping and style
October 10, 2013
Rated 1.0 out of 5.0 by Vballmegan Unknown stuff on walls and ceiling and spider in the pool
Stayed here last week for my son's sedation procedure at the children's hospital in Wilmington. We checked in around 7, dropped our suitcase off in the room and then went to dinner. When we got back we changed and headed to the pool. The pool is a salt water pool which my son hated and we werent there long. The bottom of the pool was dirty and sandy, and when we were getting out of the pool there was a huge wolf spider in there. My husband flicked it out and it was still alive!! Yuck!! The air must hVe been cranked up throughout the whole building b/c all of the hallways were absolutely freezing! We came back and showered and were just sitting down to watch tv and i noticed something on the wall near the tv. I looked closer and i couldn't tell if it was blood or feces. My husband looked on the wall near the bed and noticed it there too. We looked up on the ceiling above my sons bed and noticed it too and this time is was really chunky. It was so disgusting. I'm positive it had to be feces! We called the front desk and they sent up a porter to check it out. He was just as grossed out as we were. We asked to change rooms (if it hadn't been so late i would have just left and found another hotel). They gave us another room and never said more than sorry here's a new room. When we checked out early rhe next morning no one asked how our atay was or if the second room was better. She just took my money and handed me the reciept. We have a lot of upcoming procedures and will need overnight stays for them. We were hoping to find the place we could come to and stay for all of these procedures. I was not impressed!
October 7, 2013
Rated 5.0 out of 5.0 by LSusanne Wonderful stay
As I always expect, and I always receive, a great, clean, bright room with luxurious bedding. I really appreciate your very nice hotel.
October 3, 2013
Rated 5.0 out of 5.0 by Gene545 "excellent"
Booked a smoking room in error, the staff did everything they could to make the room comfortable for us. Smoking odor was removed, room was very nice, clean and smoke free. Great people to deal with, will stay there again, and will pass along to friends that the Holiday Inn Express is a great place to stay.
October 3, 2013
Rated 5.0 out of 5.0 by JasonF Just what we needed
My son and I stayed overnight in preparation for the Dover NASCAR race. The hotel was nice, very comfortable and the pool and hot tub were a treat. It's within an hour of the track so we woke up, had a good breakfast and we were off!
October 3, 2013
Rated 5.0 out of 5.0 by fuzzdoodle Exactly as expected
Nice clean rooms, friendly staff, easy in and out. Perfect for a quick turnaround.
Nice fitness center.
October 1, 2013
Rated 5.0 out of 5.0 by Manny9876 Excellent
Enough good things can not be said about this FABULOUS hotel. From walking in and experiencing the upscale feel and look to the great service at the desk, housekeeping was superb and the breakfast was tasty. The room was one of the nicest I've seen in an Express and the breakfast lady was wonderful. I will definitely be back and will tell everyone to stay here.
September 27, 2013
Rated 5.0 out of 5.0 by Lou168 Great service overall
I really enjoyed my stay: staff were courteous and friendly at reception desk, room was spacey for two people, bathroom cleaned and maid service excellent both days. Enjoyed being next to several fast food restaurants, small shopping strip five minutes away and large mall 10 - 15 minutes. Would definitely stay again.
September 26, 2013
Rated 2.0 out of 5.0 by Mike57al MIs Billing VERY DIS-SATISFIED
Inadvertantly used points instead of charging my credit card.
I tried to get it fixed at checkout but desk person refused. She told me twice I had to call the 800 number I used to use the points. I told her I never called any 800 number. She said I had to have and refused to try to help fix this and refused to put the charges on my credit card like I ask.
When I checked in the guy ask something about using points and I told him then that I never used them only my wife used them for vacations. He lined through the place to initial for reservation and I initialed the other places and signed. I had no idea what the code meant until I got ready to check out and they told me that meant points.
September 24, 2013
Rated 5.0 out of 5.0 by annmarie26 Great place
We stay at the Wilmington DE Holiday inn express and love it. The staff is excellent, very nice and friendly and accomodating.
The room is always clean and request the same one..lol
Its close to 95,indoor pool is great.
Hubby loves the free breakfast.
Only thing missing would be outdoor pool.
Overall excellent and would highly recommend :)
September 10, 2013
Rated 4.0 out of 5.0 Nice Place
Nice clean property. AS a s business person I could use more power outlets... just for convenience.
and again very nice staff.
September 4, 2013
Rated 5.0 out of 5.0 by SirTraveLot Good place for Newark area
Have stayed here several times recently and have been satisfied each time. Is an easy to access location. Quiet and confortable rooms.
September 2, 2013
Rated 4.0 out of 5.0 by Aloha26 Newer hotel and great service
A newer hotel, rooms are clean and comfortable. Nice gym and pool open until 10 pm
August 31, 2013
Rated 5.0 out of 5.0 by LLMM Very Clean
Get Location to UDEL.
Very Clean and convienent. Will use this hotel over and over.
August 30, 2013
Rated 4.0 out of 5.0 by Mike404 New Furnishings
Rooms have a feel of being recently refurbed. Nice Furnishings, clean and comfortable.
August 24, 2013
Rated 5.0 out of 5.0 by emurray077 Excellent Stay!
We stayed here while on a road-trip to North Carolina from Boston. I can say that this is the nicest Holiday Inn Express I've stayed at so far. The hotel looked newly renovated both on the outside and inside. The lobby was open and bright, and the breakfast room/sitting area was huge.
The staff at the front desk were courteous and very helpful. They also went out of their way to thank me for being a Priority Club Rewards member, which goes a long way. The room was very modern and clean, and the beds were comfortable.
We ate breakfast downstairs the next morning, and it was excellent. This wasn't just your muffins and juice continental breakfast. They had everything. There were eggs, sausage, biscuits, bagels, muffins, yogurt, fruit, and anything else you could want. Everything was hot, and nothing was empty. The woman in charge of breakfast that morning (7/6/2013) deserves a raise because everything was full, presented well, and delicious. Well done.
Easy on and off the highway, and a great value for the level of comfort and service that you receive.
August 23, 2013
Rated 5.0 out of 5.0 An awesome Stay with a smile
Did a trek from Florida to NJ during my vacation, spent several nights at other Holliday Inns during both trips and I must say I was very impressed with the service, location and amenities. Quite and pleasant room, this was a night well spent.
August 22, 2013
Rated 5.0 out of 5.0 by C625 Friendly staff. Nice room.
Staff was friendly and helpful. Room was nice. Good breakfast. Did not use pool. Used laundry facilities. They worked fine.
August 20, 2013
Rated 4.0 out of 5.0 by MTPNOLA Excellent Staff
Always a very pleasant experience. Have been staying at this property for approximately 4 years. Very consistent. Very well managed. Thanks!
August 18, 2013
Rated 5.0 out of 5.0 by Roni973 “Impressive!”
Very pleasantly surprised at Holiday Inn Express! Stayed to break up a long trip and am happy we found this hotel. Jimmy at the front desk was awesome-very friendly, welcoming & ready to help with any requests. Morning breakfast was wonderful-lots of choices and all fresh and nicely presented. Rooms were clean, beds and linens fresh & had choices for your pillows! I would stay here again, and again, and again!
August 14, 2013