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Rated 4.7 out of 5 by 204 reviewers.
Rated 5.0 out of 5.0 by Extreemly happy Room was very clean , staff was helpfull. To my surprise , breakfast also included fruid salad and fresh donughts , which are not usually part of the holiday inn express chain. The only "bad" thing is that the hotel does not fill up the coffee containers during the day , only during breakfast , so when you get to the hotel at the end of a busy day, you need to make the coffee in your room , using the guest room coffe maker and not use the one provided in the lobby August 13, 2014
Rated 5.0 out of 5.0 By Far best Holiday Inn Express Everything so spacious and clean. Absolutely best hotel for,the incredibly affordable price we paid. I was impressed and I've stayed in a ton of hotels all over. This one was amazing. August 12, 2014
Rated 5.0 out of 5.0 by Great experience This is a very nice hotel and well located. Staff is A1 grade. The rooms are modern, very clean and comfortable. The breakfast area is noticeable for its spaciousness and comfort. Would recommend to anyone. August 8, 2014
Rated 5.0 out of 5.0 by Excellent and Friendly Service From the moment I checked in, the front desk staff were very friendly and helpful. The room was clean and spacious and the laundry facilities were very up-to-date and reliable. August 8, 2014
Rated 5.0 out of 5.0 by great service please provide a choice of firmer mattresses, as well as better wireless internet. August 7, 2014
Rated 5.0 out of 5.0 by Nice stay but a pit pricey My family (7 of us) enjoyed a nice stay at this hotel. It was well kept and quiet. Staff was very friendly overall. We enjoyed our double queen suite but had stayed at HIE just one week earlier down in Maryland for much cheaper (that's about the only real downer to our stay here). Was glad to see a pool here but the water temp was suited for Artic penguins and not human beings (especially my children who were very disappointed). August 4, 2014
Rated 5.0 out of 5.0 by Hotel stay Very nice hotel with friendly staff. Very busy at breakfast but teu kept the food coming out July 29, 2014
Rated 4.0 out of 5.0 by Want HIX? Get HIX Looking for a HIX? Check. Great free breakfast? Check. Clean hotel with friendly staff? Check. I thought the internet was slow and the TV controls bad. And the price for the location was a bit high. Otherwise, it's what you expect and want out of an HIX. July 25, 2014
Rated 5.0 out of 5.0 by AWESOME Love this hotel. Stay whenever I am in the area for business. July 23, 2014
Rated 5.0 out of 5.0 by Comfortable Stay Everything about our stay was easy and comfortable - from parking to check out. Clean, updated room. Really liked the spacious stand up shower stall, no more bath tub converted shower. Recommend staying here if you are in the area. Very convenient to University of Delaware. July 22, 2014
Rated 5.0 out of 5.0 by Great Hotel!! Hotel is conveniently located off of inter-state 95 with several gas stations easily accessible as well so you can gas and go when you're ready to hit the highway again. We were just there 1 night, but didn't have any problems at all. Wish we could have arrived earlier so I would have had more time to enjoy the place. July 16, 2014
Rated 5.0 out of 5.0 by Perfect for Business I've stayed here a number of times for business. This hotel and its staff really cater to the business traveler. Jimmy and Sue at the Front Desk are always ready and willing. In the morning, Marcy is always there to greet me with a smile as I head out the door. Internet and breakfast are both great and I really enjoy the fitness area and pool in the evenings. I always look forward to my stays in Newark. July 14, 2014
Rated 5.0 out of 5.0 by Very comfortable! This hotel was a great find. The lobby and breakfast area are very spacious and clean. The staff was very accommodating. We would definitely stay here again. July 10, 2014
Rated 5.0 out of 5.0 by Awesome Really nice!!!! Nice lobby. Great breakfast there!!! Maybe because it's so new but it's amazing July 9, 2014
Rated 5.0 out of 5.0 by Experience The only need of improvement is the fitness center. There should be free weights and a bench included. July 9, 2014
Rated 5.0 out of 5.0 by Great Stay Everyone working at the hotel was very polite and very helpful. The room was very comfortable and clean. July 7, 2014
Rated 4.0 out of 5.0 by Comfortable stay ease of access Room was clean. Bathroom was excellent. Lighting outside was annoying. Location was fine. July 2, 2014
Rated 5.0 out of 5.0 by Parking The parking lot was not clearly marked. When I put the address in GPS it had me make a U-turn on Catatrina but their was no entrance to the lot and it put me back on 95 South. July 2, 2014
Rated 5.0 out of 5.0 by Great service Staff were courtious and helpful. No request went un-noticed. Rooms were clean and quiet. Everything a traveller would look for. July 2, 2014
Rated 5.0 out of 5.0 by Best stay This hotel was wonderful - by far the best one we have stayed in. The staff were helpful and friendly, the room was very clean, and the pool/hot tub were so relaxing. Thank you - we will return!! July 1, 2014
Rated 4.0 out of 5.0 by Comfortable bed and nice staff. The room was nicely updated and the bedding was wonderful. Very comfy matress with pillows that varied in firmness. The A/C was a box/window unit but was controlled by a thermostat on the wall. I like a relatively chilly room at night and the temperature was limited at 65 degrees F. It was cold enough for me but may not have been if the temperature outside was higher. The staff was friendly and helpful and always greeted with a smile. I also like that a newspaper was left outside of my door each morning. Overall it was a very pleasant stay. June 30, 2014
Rated 5.0 out of 5.0 by Good Experience Recommend staying there. Hotel is very clean and staff were courteous. One of the better Holiday Inns I have stayed at and I stay at a lot of them. June 26, 2014
Rated 5.0 out of 5.0 by Love ALL Holiday Inn Express! I am always able to get a room - regardless of who else in town - with Holiday Inn Express! Love it!! I also am able to check in late - and since I travel alone - always feel safe at the locations. The staff is always courteous. June 25, 2014
Rated 5.0 out of 5.0 by Great Hotel I came here specifically to find complete rest and I was in town for a baby shower. Check-in was very swift and my room was spotless....really spotless!! The bathroom has generous space especially the tub which I really appreciated. My room was very spacious, the tv was nice, and I didn't notice traffic noise at night which was my concern. The big pluses are the pool and Jacuzzi are indoors which is a big plus for me! You can buy snacks and frozen dinners on-site and there is a microwave and frig in the room which is nice. I loved the breakfast! It was nice and hot and I appreciated the variety of food. Eggs, cereal, sausage, muffin, donuts, biscuits, juices, coffees, something for everyone! The eating area is very spacious and feels more like a restaurant than a hotel which is awesome! There is always someone at the desk and they are very professional and concerned about your stay The bed was very comfortable. I will not hesitate to stay at this hotel again and again! June 25, 2014
Rated 5.0 out of 5.0 by Great service First time staying at this particular Holiday Inn Express and the service was great. As a platinum member I was greeted as one and even though my room was already ready, when I asked for an upgrade the desk clerk said she would see if there was any available and when there was, we got it. I think her name was Madge but she made our stay great. We are spoiled now and in the future will probably book that type of room and all because she took the time to look and not just tell us there was none available. We have traveled to that location many time and have stayed at all different hotels in the area but not anymore. I would recommend this hotel to anyone. June 24, 2014
Rated 5.0 out of 5.0 by A great team that care about their customers I can not say enough about the staff and their kindness and thoughtfulness. I have been there for a great deal of time due to my job. From the first day I arrived Jimmy, Sue, Anthony, Marcy made me feel welcomed. They are very caring individuals. The clean team I call them are so thorough and have made me feel at home. I appreciate them so much. I can truly say this is the best hotel for customer service. Kudos to all of you. June 23, 2014
Rated 5.0 out of 5.0 by overall expeience This was a great stay! Staff, hotel property, room. and food were all excellent. Great décor, quiet public areas, very clean...absolutely nothing to complain about. We will definitely stay at this hotel again. June 18, 2014
Rated 5.0 out of 5.0 by Great value, staff and facilities Stayed for a soccer tournament in the area...we loved it. Facilities exceeded our expectations and the staff was very friendly and helpful. The FREE breakfast was the bomb!!!! Good variety. June 18, 2014
Rated 5.0 out of 5.0 by Large, comfortable room; great breakfasts I had been staying at a competitor's establishment for previous six years. They increased their rates astronomically. Their rooms and amenities were not even close to Holiday Inn Express. We are glad we made the decision to change establishments. June 5, 2014
Rated 2.0 out of 5.0 First Impressions are the most important I stay at this same hotel due to a local supplier I vast at a min. monthly. Every other time, I get a little surprise. This time it was hair in the bathroom floor, multiple. This makes me think, is the rest of the room clean? Also when I went done to the desk, I requested from the desk agent to have the bathroom re-cleaned. She didn’t seem bothered by a customer requesting this. Then she made a call on the radio to the cleaning head, “this gentleman would like his bathroom wiped down, can you do it?" Is this a question, how about, we are so sorry you have a dirty room, would you care for another. I don’t like to bash hotels, due to thing happen, but I am really re thinking this place to stay in the future! June 2, 2014
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