Rated 4.5 out of 5 by 53
Rated 1.0 out of 5.0 by Work1234 Customer Service was horrible!
We are a company and we stay with Holiday Inns all over the Country and we have never ran into a bad experience with a Holiday Inn until we stayed at this particular one. The rooms were booked days in advance for a job we would be doing that way and since we did not show on the first day planned the reservations for both rooms were cancelled. I called back and made reservations for two more rooms checking in that night and when our guys arrived they were told they had no reservations. This makes two reservations that were either lost or cancelled. We were told by the manager they had to have an authorization form but when I received confirmation numbers the front desk clerk said no authorization form was needed if we had confirmation numbers. Then the manager proceeded to tell us the authorization was no good unless we had a valid drivers license of the owner who was in Texas working with no way to get his license to her. I explained that we had never had to give a license before at all the other Holiday Inns we had stayed at. Once I decided to pull our guys from staying at this hotel the manager decided to change her tone with me. We guarantee to NEVER stay at this hotel again!!!!
December 3, 2013
Rated 4.0 out of 5.0 by Resetter Good Service
I stayed at this Hotel when working in the area. The only thing that I would like to recommend is a more comfortable bed. The king size bed was hard and I didn't sleep very well.
November 17, 2013
Rated 5.0 out of 5.0 by Bfour great service
The staff and manager at this property in Newberry, SC are extremly helpful and caring. Highly recommend the suite!
November 5, 2013
Rated 5.0 out of 5.0 by Falltraveler Nice after a tough day at work
Surprised at the fantastic hotel, especially the breakfast area. Wonderfully quiet and the friendliest staff I had come into at any holiday inn express.
November 3, 2013
Rated 5.0 out of 5.0 by LcDuck Homeward bound
Our experience began when we entered the facility, first the lobby was warm and inviting, the staff friendly, knowledgeable and responsive to our questions. The room was emasculate, clean and comfortable. The morning breakfast was very well prepared and there was a good selection to choice from. The only suggestion I could offer - gravy for the biscuits.
October 29, 2013
Rated 5.0 out of 5.0 by safetybobtn Always a Pleasure
It is always a pleasure to stay at this hotel. Very friendly and accommodating staff. Very clean. Good breakfast.
October 29, 2013
Rated 5.0 out of 5.0 by south70 Outstanding Hospitality
This Holiday Inn Express was above and beyond my expectations. From the minute I walked into the door to the end of my stay I was treated like family. I'm going to miss this staff and Holiday Inn is lucky to have such wonderful dedicated always smiling employees as these. Again Thanks for the homey stay.
October 28, 2013
Rated 5.0 out of 5.0 by Terryls66 Nice confortable evening
Nice, clean, fairly new HIG Express. Only downside was there was nothing within walking distance for lunch or supper.
October 25, 2013