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Rated 4.6 out of 5 by 57 reviewers.
Rated 5.0 out of 5.0 by Very friendly and clean. Everyone that works there including the manager were very nice and helpful. We will stay here again. February 28, 2014
Rated 5.0 out of 5.0 by Help when snowed in Very helpful staff! I got stuck here for the day because of some really bad weather (snow and ice on roads). The staff worked out a plan to get hotdogs, food, and drinks for the guests! Over and beyond!!! Thank you! February 28, 2014
Rated 5.0 out of 5.0 by Good value This hotel is maintained very well. It is quiet because it's just out of the town center but well worth it. The prices were a good bit cheaper than last year's stay at the same time, so the value was great. Breakfast girl a little snippy but other than that, everyone was super friendly. January 29, 2014
Rated 5.0 out of 5.0 by great place Every time we have stayed in Newberry it has been a pleasant stay. Clean rooms, very nice staff. January 11, 2014
Rated 1.0 out of 5.0 by Customer Service was horrible! We are a company and we stay with Holiday Inns all over the Country and we have never ran into a bad experience with a Holiday Inn until we stayed at this particular one. The rooms were booked days in advance for a job we would be doing that way and since we did not show on the first day planned the reservations for both rooms were cancelled. I called back and made reservations for two more rooms checking in that night and when our guys arrived they were told they had no reservations. This makes two reservations that were either lost or cancelled. We were told by the manager they had to have an authorization form but when I received confirmation numbers the front desk clerk said no authorization form was needed if we had confirmation numbers. Then the manager proceeded to tell us the authorization was no good unless we had a valid drivers license of the owner who was in Texas working with no way to get his license to her. I explained that we had never had to give a license before at all the other Holiday Inns we had stayed at. Once I decided to pull our guys from staying at this hotel the manager decided to change her tone with me. We guarantee to NEVER stay at this hotel again!!!! December 3, 2013
Rated 4.0 out of 5.0 by Good Service I stayed at this Hotel when working in the area. The only thing that I would like to recommend is a more comfortable bed. The king size bed was hard and I didn't sleep very well. November 17, 2013
Rated 5.0 out of 5.0 by great service The staff and manager at this property in Newberry, SC are extremly helpful and caring. Highly recommend the suite! November 5, 2013
Rated 5.0 out of 5.0 by Nice after a tough day at work Surprised at the fantastic hotel, especially the breakfast area. Wonderfully quiet and the friendliest staff I had come into at any holiday inn express. November 3, 2013
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