Rated 4.6 out of 5 by 112
Rated 5.0 out of 5.0 by ktowngirl Friendly Staff and Clean Facility
My husband and I were not in the best of moods when we pulled into the Holiday Inn Express/Newberry, SC seeking a room for the night. We had just found out that a room we had booked online at another hotel had been booked for JUL instead of JUN and would not be refunded and we would be expected to pay full price if we wanted to stay there anyway. My husband loves a bargain and had been so excited about the one he found online that he was now resigned to having to spend a small fortune just to stay in a town for one night to see one of his favorite artists perform. But the front desk clerk was so friendly informing me of what was available and the prices, etc. that I found myself just telling him about everything that had just happened. Upon hearing that our stay was due to an event going on at the Newberry Opera House, he informed me that Holiday Inn Express/ Newberry gives discounts for that. How relieved I was to go back to the car and tell my husband that he got a bargain after all! The facility was so clean and everything you could possibly need was provided! We didn't have to settle for less in any way! Thanks so much!!!
June 29, 2014
Rated 5.0 out of 5.0 by sexyred54 Excellent Room
The rooms were very clean. Beds very comfortsble. Enjoyed my stay.
June 18, 2014
Rated 5.0 out of 5.0 by Tee23 Cleanliness of the room
My family and I were highly impressed by this hotel which was conveniently located near the interstate.
June 18, 2014
Rated 5.0 out of 5.0 by funmusicfan Only problem was high cost
I almost always stay at Holiday Inn Express hotels when I travel. They are consistent in every way. The bedding in the most comfortable on the planet; I always get a good night's sleep. My only gripe with this particular hotel was the cost, which was higher than most.
June 16, 2014
Rated 5.0 out of 5.0 by jknox007 Great Stay
I was only traveling through and stayed 1 night but still enjoyed the stay. Staff was super friendly.
June 16, 2014
Rated 2.0 out of 5.0 by milk50 high price for a middle class room
on a scale of 1 to 5 i would rate this motel a 2. price way too high for what is offered at this location
June 5, 2014
Rated 5.0 out of 5.0 by Radarman the room was excellent and very clean.
Room was great, staff was friendly, breakfast was good. I will stay at this location next time in the area. Met several guest during breakfast and they too seem very satisfied.
June 5, 2014
Rated 4.0 out of 5.0 by Tybee53 Very convenient for my spring travels to South Carolina
I was able to utilize this hotel several times over the last thirty days. Overall during all my stays my experience was great until about an hour before I left during my most recent visit. I had arranged a late check out time when I arrived the night before. I had planned an early morning round of golf and wished to return to the hotel for a shower and to change clothes before I continued on toward my home in metro Atlanta. As I was getting out of the shower, there was a pounding at my door and a rather terse and loud inquiry as to whether I was checking out. I explained that I had a late check out. The voice asked if I had informed the desk and I said I had made arrangements the night before. The voice retorted that the "desk" had not told her, and then there was somewhat of an apology. I was taken aback by the tone used in this instance and regretted that my stay was ending on such an unpleasant note. I mentioned this at the desk as I was checking out and felt that it was handled there in a very professional manner. I think this property is one of the best I have experienced, and I would not hesitate to stay here again. I hope in the future that there will be better communication with housekeeping and whoever owned the "voice behind the door" will do a better job interacting with guests.
May 21, 2014
Rated 5.0 out of 5.0 by Grams6 Passing Through
Definitely would come here again. Very clean and comfortable hotel.
May 18, 2014
Rated 5.0 out of 5.0 by Michael B Great place to stay
Friendly, courteous and helpful staff. Clean rooms with comfortable beds and furniture. Wifi that works well and great work area.
May 10, 2014
Rated 5.0 out of 5.0 by Slpkwp Last week stay
I would like to thank the staff and manager for making my stay the best ever. I will miss the smiling faces of all the staff and Ambria . Hope to be visiting this wonderful hotel again in the near future. I will recommend this hotel to anyone that is looking for a great place to stay. Thanks again for making me feel at home when I was there
May 5, 2014
Rated 5.0 out of 5.0 by Tee30 Excellent!
Once again, I am never disappointed when staying at the Holiday Inn Express in Newberry. All the staff are wonderful and know me by name which is much appreciate. Clean rooms, interior and exterior. Close to interstate which is very accessible. I highly recommend staying here!
April 30, 2014
Rated 5.0 out of 5.0 by Civicex Wonderful property
Working our way back from Florida, we were fortunate enough to come across the Holiday Inn Express Newberry property.
This is a wonderful place to stay. Great staff, clean, well laid out rooms and convenient location.
Would highly recommend.
April 30, 2014
Rated 5.0 out of 5.0 by Slpkwp Holiday Inn @ New Berry, S. C.
The staff members are always friendly and helpful. The front desk regardless of who is on when I arrive always remembers my name and has everything ready for my stay.
April 14, 2014
Rated 5.0 out of 5.0 by bskjj5 very nice staff and hotel
the rooms and hotel was spotless and I mean spotless. The staff when we checked in was super friendly and very nice. Very convient to interstate and close to food, and shopping. I highly recommend this hotel we will definately stay here again.
March 18, 2014
Rated 5.0 out of 5.0 by kevina11 Very clean and comfortable
Ample parking and outdoor plugs for boats. Very nice staff and very clean and comfortable. Well lit parking and off main road. I will definitely use this hotel again in future stays.
March 18, 2014
Rated 5.0 out of 5.0 by Mrs. Henry-Sheppard Great Hotel (Newberry)
Excellent Service and such a wonderful hotel. I will certainly stay at your hotel again the very near future.
March 1, 2014
Rated 5.0 out of 5.0 by ZackCookie Very friendly and clean.
Everyone that works there including the manager were very nice and helpful. We will stay here again.
February 28, 2014
Rated 5.0 out of 5.0 by blumojo Help when snowed in
Very helpful staff! I got stuck here for the day because of some really bad weather (snow and ice on roads). The staff worked out a plan to get hotdogs, food, and drinks for the guests! Over and beyond!!! Thank you!
February 28, 2014
Rated 5.0 out of 5.0 by Sports Mom 49 Good value
This hotel is maintained very well. It is quiet because it's just out of the town center but well worth it. The prices were a good bit cheaper than last year's stay at the same time, so the value was great. Breakfast girl a little snippy but other than that, everyone was super friendly.
January 29, 2014
Rated 5.0 out of 5.0 by stacyeh great place
Every time we have stayed in Newberry it has been a pleasant stay. Clean rooms, very nice staff.
January 11, 2014
Rated 1.0 out of 5.0 by Work1234 Customer Service was horrible!
We are a company and we stay with Holiday Inns all over the Country and we have never ran into a bad experience with a Holiday Inn until we stayed at this particular one. The rooms were booked days in advance for a job we would be doing that way and since we did not show on the first day planned the reservations for both rooms were cancelled. I called back and made reservations for two more rooms checking in that night and when our guys arrived they were told they had no reservations. This makes two reservations that were either lost or cancelled. We were told by the manager they had to have an authorization form but when I received confirmation numbers the front desk clerk said no authorization form was needed if we had confirmation numbers. Then the manager proceeded to tell us the authorization was no good unless we had a valid drivers license of the owner who was in Texas working with no way to get his license to her. I explained that we had never had to give a license before at all the other Holiday Inns we had stayed at. Once I decided to pull our guys from staying at this hotel the manager decided to change her tone with me. We guarantee to NEVER stay at this hotel again!!!!
December 3, 2013
Rated 4.0 out of 5.0 by Resetter Good Service
I stayed at this Hotel when working in the area. The only thing that I would like to recommend is a more comfortable bed. The king size bed was hard and I didn't sleep very well.
November 17, 2013
Rated 5.0 out of 5.0 by Bfour great service
The staff and manager at this property in Newberry, SC are extremly helpful and caring. Highly recommend the suite!
November 5, 2013
Rated 5.0 out of 5.0 by Falltraveler Nice after a tough day at work
Surprised at the fantastic hotel, especially the breakfast area. Wonderfully quiet and the friendliest staff I had come into at any holiday inn express.
November 3, 2013
Rated 5.0 out of 5.0 by LcDuck Homeward bound
Our experience began when we entered the facility, first the lobby was warm and inviting, the staff friendly, knowledgeable and responsive to our questions. The room was emasculate, clean and comfortable. The morning breakfast was very well prepared and there was a good selection to choice from. The only suggestion I could offer - gravy for the biscuits.
October 29, 2013
Rated 5.0 out of 5.0 by safetybobtn Always a Pleasure
It is always a pleasure to stay at this hotel. Very friendly and accommodating staff. Very clean. Good breakfast.
October 29, 2013
Rated 5.0 out of 5.0 by south70 Outstanding Hospitality
This Holiday Inn Express was above and beyond my expectations. From the minute I walked into the door to the end of my stay I was treated like family. I'm going to miss this staff and Holiday Inn is lucky to have such wonderful dedicated always smiling employees as these. Again Thanks for the homey stay.
October 28, 2013
Rated 5.0 out of 5.0 by Terryls66 Nice confortable evening
Nice, clean, fairly new HIG Express. Only downside was there was nothing within walking distance for lunch or supper.
October 25, 2013
Rated 5.0 out of 5.0 by 9876 Great Service
Meets expectations with excellent service and cleanliness.
October 23, 2013