Rated 4.2 out of 5 by 363
Rated 4.0 out of 5.0 by BigAl691 Great All round hotel, but noisy road
it's a nice hotel and convenient for Gateshead and the metrocentre but we stayed on the hottest night of the year and the room was sweltering, sleep was impossible due to the busy road outside.
staff are nice, food is great, services are all fine.
July 4, 2015
Rated 5.0 out of 5.0 by Lyndaanne11 Excellent value for money
I have stayed at this particular hotel in the past and had an enjoyable stay and it didn't disappoint on this occasion. The staff were very helpful and nothing was too much trouble. The room was very clean and comfortable, the only complaint that I have is that it is a bit tired and could do with some redecoration. The buffet breakfast was more than adequate with a great choice. It was very busy during my recent stay and some of the food was running out, but it was very quickly replaced by the kitchen staff. I would have no hesitation in staying at this hotel again if I am in this area.
July 3, 2015
Rated 5.0 out of 5.0 by Haymitch Really friendly, helpful staff made us very welcome.
Lovely, clean room with free, reliable wi-fi - great for our teenager. Good choice of tasty breakfasts.
The staff were lovely and recommended public transport as the city would be very busy with the University open day. They gave us maps, pointed us to the bus stop and let us park the car all day, even after we had checked out. Great.
July 2, 2015